I created this account today after years of choosing not to for the sole purpose of writing this…read morereview, It is about Speedway Team Leader Tina! Today I was passing through the town of Elgin, Illinois. I stopped at this Speedway to grab a beverage and a couple other miscellaneous items. I travel a lot for work and will be in law school in the spring. I have a minor in hospitality management. I spent years bartending and serving, managing, and also working in retail. Customer service is very important to me, I believe it is a true art. What Tina did today was incredible and I was almost floored. After I grabbed my items I walked to the register, two employees were standing behind the register and two guest were in front of me. One employee seemed to be responsible for cashing the customer out, while the other perhaps was stocking items. When It became my turn to pay I was just standing there, no one said a word to me. Internally I was about to get frustrated because the two employees were standing right there and had just assisted the other guest. Also, I have trained and mana hundreds of people in customer service, a simple "I'll be right with you," goes a long way. Before I could think about it any further I see an employee who perhaps was in the back office area look at me and immediately hop up and come right up to me to for assistance and to cash me out. This is who I now know to be Tina. She didn't hesitate, think twice, or continue to do busy work when she saw a guest/customer ready to check out. The natural urgency and attention to detail was incredible, and truly appreciated. To make it even better, there wasn't a long line forming, and there were two workers standing right there. But that didn't matter to Tina, being a professional, doing her job to perfection, and ensuring the guest/customer was promptly taken is what mattered most. I could feel this deep in my soul because I lived it and loved helping others. In an hour of life where most people do not want to do their job or do the bare minimal to get by, professional customer service such as Tina exhibited is very hard to come by. So I want to say thank you Tina for being great, and doing your job great as well. I must mention that because of this great customer service I became a speedway reward member for the first time ever. The little things make the big things, and are actions have a ripple effect into our tomorrows and into eternity! Thank you TINA for being you! I would hire you as a district manager immediately and put you over 6 stores. Again Thank you Tina, and thank you Speedway!

The Speedway on the east side of Elgin is easily one of the best gas stations in the area. From the…read moremoment you walk in, you can tell it's well run and taken care of. The service is consistently great--staff are friendly, quick, and actually seem to care about customers, which makes a big difference. The store itself is clean, organized, and doesn't have that run-down or sketchy feeling you get at some other spots. It's a comfortable place to stop, whether you're just grabbing gas or heading inside. What really stands out is the selection. They've got a wide variety of snacks, drinks, and food options, way better than most gas stations nearby. Everything is usually well stocked too, so you're not stuck with limited choices. Overall, it's just a reliable, quality spot on the east side of Elgin. Great service, great selection, and a much better experience compared to other gas stations around.

This gas station is golden. It has a drive up service so you can get what you need without getting…read moreout of the car. The service is always good and speedy. They never have any down pumps or plastic bags covering the nozzles. It's very clean and they offer all fuel types. They have a lot of space to maneuver or just pull over into if you had an emergency. Bathroom is located on the east side of the gas station in a separate building.

People working here have no manners and scream at people trying to enter the store.only two people…read moreallowed in at a time which is ok but you don't need to be a ignorant person and yell at people.never stopping at this or other Amoco again

Just a quickie in and out…read more Acceptable service Very high prices Will not be back this was en route to somewhere else

I felt very grateful to find this 7-Eleven. I arrived at the train station on an unusually hot…read moresummer day and I was really thirsty. Very convenient location.

I come to this store almost every night to gas up and get some coffee. I always see Advin here…read more Service here is great. He knows his customers. He always allow me to stay at the parking lot just to chill and unwind while I drink my coffee. Place is safe and clean. Francis

FREE AIR!!! Finishing up my daughters' Christmas present shopping at Woodfield Mall two days until…read moreChristmas in -2°, "blizzard weather" according to the news, my air pressure sensor light turned on. BP is only a few blocks away from Woodfield Mall and had a free air pump. Apparently, I wasn't the only one who needed to add air to my tires as I had to wait for two cars for my turn, and when I left there was another car using the pump. BP has a small store with a variety of items for purchase. Both the friendly, cheerful employees directed me to the tire pressure gauges. Thank God they had one on their shelves! It came with two tire valve caps which I ended up needing one when my frozen hands dropped my car's cap somewhere in the slushy inches of snow.

usually I love this location! there's 2 specific people that are on shift that are always so kind…read moreto me. sometimes others on shift lack greeting, but one time I had an expired item and they let me trade out! Today unfortunately, I saw 1 of the usual women I see and a newer employee I've never seen before. When he saw me with my water, his face dropped, he looked as if I had ruined his mood? I tried giving a smile because I didn't think it was purposeful, but then he also didn't speak, and left me with a "you're set." and a cold stare. maybe I misunderstood but it just kind of made me feel a little less welcome than usual. over all, the employees are very helpful and are always doing there jobs, I hope to leave a higher review next time. :)

Wow , needed gas and the price was much lower than a few stations we past…read more Fast pumps, clean and friendly. Easy to get in and out!

gave us free candy and water when we didn't have money. I recommend this gas station.read more

I bought premium gas and car wash. Receipt printed blank so I went in store to get car wash code…read more Cashier said that I didn't choose a car wash and receipt he showed me was for regular gas. My total bill was +$50 and receipt showed $35...so obviously incorrect. I have heard similar complaints but just thought a customer had one bad experience. I'm a regular customer and had other lesser issues in the past and now know this place will cheat you at any opportunity. Will not return.

Last time I checked we are in the middle of a pandemic and there's a mask mandate. I've been in…read morehere and seen customers hanging out without masks on them, and EMPLOYEES without masks. Forget that, there's a bunch of gas stations in the area that will take my business.

Very poor customer service. After paying for $11 car wash at pump, pump failed to discharge gas…read more Manager says " been having trouble at that pump." Why is not marked out of service? So I purchase another $11 car wash to get gas discount. Afore mentioned car wash is now a 30 day credit for another wash. Show up last day of credit and wash is broken. Asked for an extension on wash, manager says we need to go to another location that day. How unprofessional and inconvenient. Terrible customer skills and appreciation. Great way to lose local business and direct us across the street to Speedway.

goodstop by Casey's is the gas station that is close to home. What I like about it is that they…read morehave ten pumps at this station. This keeps things moving pretty well. I haven't had to wait for a pump during my time going there. It is also conveniently located. Whether you have to turn right or left to leave, you can do so without too much problem. There is also access to a stoplight if you need that to help you get to your next destination. There is a small convenience store inside. I have only been inside to get a receipt that didn't print out at the pump. I recommend goodstop by Casey's for all of your gas station needs.

Never have window wash at the pumps to wash windows. The staff is rude. First time I came here, the…read morepump over flowed my tank. Won't be back