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    Speedway

    2.1 (16 reviews)
    Open 5:00 am - 11:00 pm

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    Does not say that customer is responsible for sales tax!
    Richard L.

    NICKEL-and-diming while overpriced. Goodbye and good riddance. Terrible "new" gas station, Speedway. Wish we had the Mobil station back, which we filled up at all the time (before Irvine Co. decided to go with Speedway instead). After the recent grand opening, they only had Premium/91 octane gas available at their bloated pricing. Guess my car that uses 87 octane isn't good enough (no 89 octane available either). Wasted first trip. More importantly, the customer service experience was garbage. Speedway sent out two rounds of promotional mailers to nearby residents, offering free drinks/snacks/etc. We went back a second time, purchased a full tank of regular gas once available, and used the promo coupons for a hot dog and slushie. Younger female cashier was less than friendly, but got the job done. Then, we go to the gas station again for a third time, and tried to redeem a 69-cent fountain drink promo coupon. The older balding male manager stepped in (brushing aside the cashier, from last time), and demanded 5--cents before even punching the drink into the register or scanning the coupon. When asked what for, he rudely and shortly replied, "for sales tax." Ultimately, as I didn't have cash with me, he let me go, like he was doing me a huge favor. I guess I should have just left the soda at the counter. Called the Speedway's number, and heard the same voice answer with no greeting, maybe a "hello." No introduction or hint that I had called a legitimate business. I asked if this was the Speedway at Parkview Center, and that's when I found out it was the manager who gave me the terrible experience. I shared my feedback about the experience and he continued to cut me off and continuously repeat that I was wrong in that everyone must pay sales tax. That was not stated on the coupon's fine print. See the photo as a sample. It simply offered a free fountain drink. I did not purchase anything, so why would I pay sales tax? I gave him examples of how other companies did giveaway/free items, and he just kept railroading me. I explained that he was ruining the entire purpose of the promotion by literally NICKEL-and-diming me to the point that he lost all of me, my family, and my neighbors' business. The manager simply responded, "that's fine... you must pay sales tax." NICKEL-and-diming while overpriced. Goodbye and good riddance.

    the entrance to a fast food restaurant

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    Photo of David D.
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    9 months ago

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    8 months ago

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    6 months ago

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    4 years ago

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    2 years ago

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    5 years ago

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    Photo of Sammy K.
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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

    RIP offs make sure you are paying the right price at the pump. Cash is supposed to be lower. It always read higher.

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    Photo of Kevin S.
    1995
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    4 years ago

    The station was very conveniently located the prices were moderate and I was in and out very quickly. Thank you speedway

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    5 years ago

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    Photo of Jim S.
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    5 years ago

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    Photo of Rey R.
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    3 years ago

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    Photo of Jeff D.
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    5 years ago

    Helpful 1
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