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Victorville, CA

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Verizon Fios

Verizon Fios

1.0
(7 reviews)

I'm assuming frontier is Verizon FIOS since I can't find frontier anywhere on yelp. Some door to…read moredoor salesman came by and convinced my roommate to switch over from spectrum because of how much better and faster frontier was. We went from "100mbps" with spectrum to "150mbps" with frontier. Ummm this is false, I have done numerous speed tests (when the WiFi is actually working, which is half the time) and it's about 1/4 the speed of spectrum. We have one device hooked up to the Ethernet cable and that's the only device that seems to work. The WiFi is an absolute joke. It cuts out constantly and my fire stick & ps4 give me error codes and trouble shooting info. The troubleshooting says to reboot modem and if that doesn't work to contact our service provider. Rebooting doesn't work so what do we do? We call frontier. Once we were connected to somebody we explained the issues and were told that it was because we had more than one device connected to WiFi or we could be having issues if the modem is near a microwave. Are you kidding me?! First off the modem is 15 yards from the microwave so that's BS, secondly because we have more than one device connected?!?! That's absolutely asinine!!! We then asked if we could upgrade our modem, and were transferred to somebody else. After 15 minutes on hold we were told that they don't offer any other modem than the crap one they gave us! We then get transferred to customer retention but we ended up hanging up because of how frustrated we were with them. If I could give them 0 stars I would. Don't waste your time or money with this "company". We're switching back to spectrum on Monday. Never had a single issue with their customer service or internet service. Thanks for the help frontier, you've lost another customer. (After 1 week) Signal: very good Connection: Connected with problems.

The person said I would be receiving 200/200 WiFi for a good price. The price was obviously too…read moregood to be true because they basically downgraded me from 100/100 with spectrum to 30/30 with Fios

Spectrum - isps - Updated July 2026

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