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    Into Data Communications - IntoDataUnlimited.com

    Into Data Communications

    (2 reviews)

    Just called Viasat and explained to them we haven't been able to stream movies. I explained to the…read morecustomer service representative I was told we would be able to stream movies from one device even after we reached are allotted data and he denied the salesman would make such a comment. I asked to speak with someone about the conditions of the contract and the representative disconnected the line. I would discourage anyone considering using Viasat internet. Their service is horrible and you will be locked into a contract for two years.

    If I could give this company negative stars I would. I was having issues with my satellite internet…read moreservice and they contract with this company for resolution. Jessica reached out to me on Tuesday at 12:30 to schedule an appointment for Wednesday between 8 and 10 in the morning. I rearranged my work schedule to ensure that I was home for scheduled technical appointment. The morning of appointment I get a call from Joel who states "I was told you don't want us coming out and your system is working fine." No I never said such a thing I am waiting for you to arrive. Joel argues with me an eventually hangs up on me. When I call Jessica the person who set the appointment up she was rude and disrespectful. As I chat with the corporate headquarters for Viasat I am informed that Joel was the technician that came to my home in 2016 and did a stellar job in assisting me. Not really sure what has transpired between 2016 and 2019 but this is the worst customer service experience I have ever had.

    Satellite Pro's

    Satellite Pro's

    (3 reviews)

    Outstanding customer service! I met the owner Orlando at the Ventura County Fair back in 2013. I…read moreupgraded to Directv from Time Warner and got NFL Sunday Ticket. His technician set up our service the next day. Since then i have hired Satellite Pro's to reinstall satellite dishes whenever my solar firm re--roofs a home. They always answer their phone, do great work, and show up within the timeframe they committ to. Their trucks are stocked with parts and equipment. I highly recommend Satellite Pro's to set up your Directv equipment.

    I originally signed up for directv through another company and set an appointment. The installer…read morecame out looked at my apartment patio where the dish has to go and within 30-45 seconds said I can't get it I won't get signal and left just like that. I kid you not it was a 1 minute interaction. I was not gonna let my NFL Sunday ticket go that easily. I called satellite pros and spoke with Orlando. I told him about my experience and he educated me on not being able to have a line of sight for signal, he asked me some questions about the way my patio is facing and I gave him full detail to the best of my ability. He said that he would have no problem sending a tech out to give me a second opinion. The tech came the following day he was very detailed and said it was a 50/50 chance but he was willing to try, 40 minutes later the dish was installed and aimed at the satellites (apparently there's more then one) he showed me the device he used to aim it and there was all checks which he stated was a good thing the whole job took about a hour and my experience with the tech was great he covered everything and now I'm an extremely happy camper :) Orlando called after the install to follow up, which was a nice touch and shows that he cares and his customer service is outstanding!!! Thank you so much Orlando for being patient with me, taking the chance on the install, being very informative and welcoming me to Directv with a great experience.

    Cable TV Providers - televisionserviceproviders - Updated September 2026

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