I have a xumo streaming device that I was told by the online technician that I could take to the…read morestore and swap for a new one. I took the streaming device in, and they told me I also needed to bring the remote( I was not told I needed to swap it out also). i went back home, a 30 mile round trip, and got the remote. When it became my turn in line, I was told that they didn't have any. I don't understand why they didn't tell me this the first time. I came back home and the Technician, is going to mail me one. The store in Orangeburg is useless.

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

Spectrum has the most unreliable service I have ever seen !!! I Think they shut everything off so…read moreyou can't get service until about 15 minutes before you should get a credit so they don't have to give you one !! Most unreliable service I have ever dealt with,! I think I'm on the way to join everyone else and go to Bright speed .

I can't. I've always had Time Warner and the when it became Spectrum this is when my issues…read moreoccurred. I only had internet through Spectrum and the bill went up over $20 a month. When I called to ask why they told me I was out of promotion, ok cool I get that. The rep told she was adding another promo for me. Wow great, easy! Well that didn't happen and apparently they don't have he authority to do that nor were there any promos. Lie number 1. Just to save money I got a hot spot and uped my phone data plan. Huge savings doing this. Cancelled my services with Spectrum and was told will get a refund to my card/account since I just paid my bill. Lie number 2. Never saw the refund so I called and turns out they cut a check which takes 6 weeks. Really just stupid and unnecessary lies. The truth is fine by me but why lie about promos and refunds. What else are the reps trained to lie about?!

This cable service is terrible. We constantly have to reboot our smart TV because the sound goes in…read moreand out or the picture goes in and out and that takes 20 minutes. Many channels we can't even watch because the sound goes out every few words. Plus they are so expensive. NEVER had trouble with Time Warner plus it was half the price. Update-Service finally improved and we have not had to reboot for a couple of months nor has the sound gone out. Plus we negotiated to lower our monthly bill although we had to agree to a contract to accomplish this. We cancelled our cable and only have internet now.

WOW! customer service (if you can call it that) has been HORRIBLE since day one. To begin with,…read morethey sold us our VoIP phones based on the promise we could use them anywhere. But when it came time for service, they would only service them at our office location and refused to send us a new $50 phone. Most recently, my phone stopped working and I spent 2 hours on the phone with WOW! technicians only to be told I would have to bring the phone into my office to have them fix it. When they did, they found out it was not the phone at all but a "backend problem" with their system. So I have not had a phone for 6 DAYS because of their own problem after they wasted TWO HOURS of my time. I am DONE with WOW! and will be terminating our contract as soon as it is possible to do so. I would NEVER do business with these people again.

Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

The Internet never works properly. Can't load videos on the phone. TV streaming services freeze…read moreconstantly. When attempting to game I constantly get kicked from servers and logged out of PlayStation Network. The internet issues couldn't all be listed. and they are the only provider in my area. my last house I paid $20 less a month for ten times the internet.

Bill promptly came out to give me an estimate for getting an outdoor OTA HDTV antenna installed…read more His initial estimate included a basic antenna and preamp, but he was glad to install my own that I preferred to buy myself, for less. Price was very reasonable. He was very knowledgeable, and understood all my needs and worked with me regarding every aspect of cutting the cable cord. The install looks great, and very professionally done, hiding the run of RG6 coax to my utility box. He was eager to be sure I was happy, and even crimped on a new connector to a custom length of cable I needed to connect a TV, and removed and disposed of the old satellite dish I canceled, for no extra charge. I highly recommend this business, as I am one very satisfied customer!

Bill just upgraded my 9-year-old outdoor roof antenna. he did a great job. his prices are very…read morereasonable. if you're ready to cut the cord, and view local channels OTA for free, I highly suggest you give him a call.

Absolutely the WORST customer service I have ever experienced....both on the phone and online and…read morein person. We switched to fiber optic service for wifi and internet. I would rate them as zero stars if that were possible.

NEGATIVE STARS NEEDED…read more after 30+ years this company is still fkn incompetent!!!! They lack any brain power to not only understand an issue but resolve it. Heck even just a physical item is beyond their abilities.... having the cable replaced and trying to get it buried is way beyond their skill set / brain power.... 13 months and still working on having someone bury the line.... I hope Elon puts them out of business!!!

Internet signal is on then off and this messes up my watching TV. This problem has been ongoing and…read moreit's been the worst for the last 30 days! I'm cancelling my service with this shitty company and finding a different provider that is reliable! If I could give ZEROS for the ratings I would do that!!!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1288 Broad Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Sumter Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

My phone was malfunctioning and I took it to Smart Device Doctors. The technician (I don't know…read morehis name but he had tattoos and could definitely be qualified as hot) worked diligently to fix my phone. I brought my phone in shortly before close and he drove somewhere to get the part and stayed late to fix my phone:) My phone was repaired and the price was very reasonable. The business also buys used phones, fyi. I will definitely return to this establishment for repairs needed on any "smart device" that needs to be repaired.

From the owner: We are to your Smart Device what your doctor is to you. A Lifesaver.™ We specialize in smartphones…read moreof every make and model, Ipads, Ipods & tablets, as well as all types of computers. We also sell services to include prepaid wireless, Unlimited Internet for your home, VOIP service and IPTV devices, and service. We also do installations of all the above as well as CCTV systems, alarms, and home theaters. So trust your needs to the smart device professionals. We have diagnosed and repaired just about every kind of damage possible to a smart device, so whether you have run it over with a vehicle or dropped it in a toilet, or anything in between let The Smart Device Doctors repair your device. We also offer jailbreaking & unlocking for Apple devices as well as rooting and roming for Android devices. We can do almost all software work remotely so your device doesn't have to leave your control. We at The Smart Device Doctors pride ourselves on solving the easy task as well as the impossible task and we have many satisfied customers to back that up. With three midlands locations to serve you from, Lexington, Newberry, and Orangeburg, we are local and convenient. Your satisfaction is our number one priority. Give us a try you won't be sorry.