wow, bought an iPhone 17, they suggested I buy the insurance so I did, they told me if I walked out…read morethe door and dropped it, they'd fix or replace it $5. A month, What a scam, phone was dropped cracking screen and back, filled a claim, denied. Told oh if you look on line it shows we actually don't fix cracked phones, but if it was lost or stolen they'd replace,m but not for a cracked screen, unless I'd have bought the Platinum plan, but on their claims it shows a cracked screen phone, we we're told oh we placed a policy notice on line it's your fault,

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 2809 North Road. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Orangeburg Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I've been using Dish for years, but specifically in Charleston since August of 2015. We recently…read morehad our roof replaced, and had to have a tech come to the house to realign the hardware to the satellite's in space, which I still think is pretty cool in itself. There was a minor glitch in the scheduling, because after my initial appointment was made online, I was offered a "gift" which meant I would receive Epic Movie Package for a month, but once I did that, my package changed overall and my appointment was cancelled. I didn't realize this until waiting through the two hour window for my tech to arrive. Regardless, we got one out the next day and he was very friendly and got out Dish back up and running. As for the package that we have, I don't use the Hopper, because we only want one TV in the house, and the bedrooms should be used for other things rather then watching TV. We use the DVR a lot and have several quality movies and shows (HD & SD) saved which we refer back to from time to time, and honestly, it's the only way that we keep up with our TV shows during the regular seasons. We've considered other options, but I've never been happy with DirecTV and I don't want to lose all of our recordings ;-) As with all home based entertainment providers, I wish the price was better, but we're limited by the quality of the market.

Spectrum has the most unreliable service I have ever seen !!! I Think they shut everything off so…read moreyou can't get service until about 15 minutes before you should get a credit so they don't have to give you one !! Most unreliable service I have ever dealt with,! I think I'm on the way to join everyone else and go to Bright speed .

I can't. I've always had Time Warner and the when it became Spectrum this is when my issues…read moreoccurred. I only had internet through Spectrum and the bill went up over $20 a month. When I called to ask why they told me I was out of promotion, ok cool I get that. The rep told she was adding another promo for me. Wow great, easy! Well that didn't happen and apparently they don't have he authority to do that nor were there any promos. Lie number 1. Just to save money I got a hot spot and uped my phone data plan. Huge savings doing this. Cancelled my services with Spectrum and was told will get a refund to my card/account since I just paid my bill. Lie number 2. Never saw the refund so I called and turns out they cut a check which takes 6 weeks. Really just stupid and unnecessary lies. The truth is fine by me but why lie about promos and refunds. What else are the reps trained to lie about?!

WOW! customer service (if you can call it that) has been HORRIBLE since day one. To begin with,…read morethey sold us our VoIP phones based on the promise we could use them anywhere. But when it came time for service, they would only service them at our office location and refused to send us a new $50 phone. Most recently, my phone stopped working and I spent 2 hours on the phone with WOW! technicians only to be told I would have to bring the phone into my office to have them fix it. When they did, they found out it was not the phone at all but a "backend problem" with their system. So I have not had a phone for 6 DAYS because of their own problem after they wasted TWO HOURS of my time. I am DONE with WOW! and will be terminating our contract as soon as it is possible to do so. I would NEVER do business with these people again.

It's awful. Today I have multiple channels missing. I pay for a sports subscription. No channels.read more

Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

We have been told for 7 weeks now that our fiber is being installed. Now when I call they say that…read morethey are working in the area and when it's established they will set up service 7 to 10 days after. Mind you last week contractors came and already added the line to my house and they still have yet to establish service, and yes I called again but got the same response. Possibly the worst experience I've had with any Internet company to date. If ANY other service was in the area I would have already opted with them. PS they say they will no longer offer standard Internet only fiber Internet. Yes I asked thinking it would be faster but that's what they said. Moncks Corner btw.

Bill promptly came out to give me an estimate for getting an outdoor OTA HDTV antenna installed…read more His initial estimate included a basic antenna and preamp, but he was glad to install my own that I preferred to buy myself, for less. Price was very reasonable. He was very knowledgeable, and understood all my needs and worked with me regarding every aspect of cutting the cable cord. The install looks great, and very professionally done, hiding the run of RG6 coax to my utility box. He was eager to be sure I was happy, and even crimped on a new connector to a custom length of cable I needed to connect a TV, and removed and disposed of the old satellite dish I canceled, for no extra charge. I highly recommend this business, as I am one very satisfied customer!

Bill just upgraded my 9-year-old outdoor roof antenna. he did a great job. his prices are very…read morereasonable. if you're ready to cut the cord, and view local channels OTA for free, I highly suggest you give him a call.

Absolutely the WORST customer service I have ever experienced....both on the phone and online and…read morein person. We switched to fiber optic service for wifi and internet. I would rate them as zero stars if that were possible.

Got new white tower today and took 15 minutes to set with phone support. Found out later today WiFi…read morewas not connected during setup. Had to call in and get help getting my new white tower completely connected. Took 38 minutes.

My phone was malfunctioning and I took it to Smart Device Doctors. The technician (I don't know…read morehis name but he had tattoos and could definitely be qualified as hot) worked diligently to fix my phone. I brought my phone in shortly before close and he drove somewhere to get the part and stayed late to fix my phone:) My phone was repaired and the price was very reasonable. The business also buys used phones, fyi. I will definitely return to this establishment for repairs needed on any "smart device" that needs to be repaired.

The owner and the clerk who saw me have both contacted me. They wanted to make things right. Got…read morethe part right in and had it repaired in 4 hours or so. Thanks for that. i did not expect such a response.