Came in to get an xray done with muaree, normally would be sent to the hospital for such so I was a…read morelittle surprised to see a new location. The waiting area is very spacious, has comfortable seating and minimal decor but overall comforting. Staff are friendly and easy to interact with! Overall great experience!

I had to come here for n MRI and had the worst experience ever…read more Shuema, can't remember how it's spelled. What a horrific level of care this was. First she yelled at me for not filling out the form correctly (not true) and for not letting them know I had a failed attempt previously because I had metal in my toe, which I let everyone know, even her, before we started. She yelled why did they send me down here with the form not correctly filled out. Not true. I tried to explain to her that yes it was filled out correctly and I indicated the metal ( under where wire is indicated in the questions) She kept arguing with me and telling me no you didnt! She said I didn't mark it off, that it was not checked off pointing at the form saying you marked all no's. Not true. I didn't have my glasses on so it was hard for me to see . I told her it was checked off as a yes and asked to see the form. I pointed it out where I indicated the metal to her and all she said was oh, no apologies nothing. Then grabbed the paper out of my hand. She was so rude! Then they had the MRI machine setup for the wrong foot, I had to tell her that. She proceeded to squeeze my injured foot pretty hard I yelled out that that hurts to please stop, no , continued squeezing my foot into the plastic guide. After the procedure Mary, her assistant couldn't figure out how to get me out of the machine. I had to point out which button to push to let the table move back. Shuema came from behind me and yanked out my ear plug, with no warming, which hurt and scared me. I told her to stop and removed the other one my self. I am was so mad I filed a report! I broke down crying when I got back to my room. My anxiety was through the roof! I wanted her reprimanded for her very unprofessional conduct. But I'll never know what happened. A patient advocate came to talk with me and go over my report. She told me it's hospital policy to do an in-house investigation of the complaint, which remains private.

vey friendly staff and calm atmosphere They take good care…read moreof you very nice staff and they make you feel like family

The staff is very welcoming and friendly. The lady that took my pictures are very friendly and she…read moremade me feel really comfortable.

I'm I giving an A++++++++++, five-star rating to the entire staff at this center…read more Had my first MRI the other day and was greatly impressed by how well everything went. Thanks, thanks, and thanks again for giving me the royal treatment!

I wanted to say thank you to the amazing care and service I received from this location. The staff,…read morefrom the receptionist to nurse and tech were amazing and went above and beyond to make me feel comfortable and relaxed. Gave meet a warm blanket, headphones with music of my choosing. The nurse was caring about how anxious I was, she talk to me calmly and told me she wait to leave until I was ready. The Tech was so polite. The machine is roomy and opened so you don't feel like you are buried alive. ;-). A++

I arrived on a Sunday at 11am and was seen so quickly and efficiently…read more Thankful for the compassionate Dr. Hunt and Nurse Ashley who helped me as I was dehydrated and scared. We were there for about 2 and a half hours, the quickest ER visit I've EVER had. We did notice that the service slowed once they had a rush of people come in, but we beat the rush just in time and got blessed with angels to help. Hoping to never have to go back to the ER but if I do, I feel better knowing we're cared by some amazing healthcare professionals.

I have been coming to this hospital since the day I was born and have always trusted the care…read moreprovided here. Tonight, I brought my mother in due to elevated blood pressure she had an EKG performed. After the test, the nurse told my mother--without first consulting with the EKG technician--that she could walk to the ER on her own. To do so, my mother was required to leave the room, walk down four - five steps, and then climb an additional five to six steep steps, without any assistance from staff. The nurse simply pointed in the direction of the ER, offering no help or concern for her condition. Like she worked at Home Depot! I stopped my mother from continuing and asked where patient care was in that moment. Despite being told I could not accompany her, I assisted my mother up the stairs myself because I did not feel it was safe for her to do so alone. Our family lost a loved one just last night to a heart attack, which made this experience especially distressing and unacceptable. This situation left me feeling angry, concerned, and deeply disappointed in the level of care and compassion shown. If it wasn't for the triage nurse I would defently have given it a 1 or 0 if I could have!

The process to make your appt is easy, make the call, select your interest in tests and you're…read moredone. You can pre sign in so at the appt it takes less time, which is nice. This test is not held at your conventional location. Tests are held at the American Legion Hall, partitioned with setup dividers for privacy. Everyone is waiting their turn in the same room as testing is done. When you arrive for your test you're greeted by someone who takes your info and then you complete your sign in via iPad. The person greeting you is very professional, polite and friendly. Depending on what testing you've requested depends on how many tests you have done. After each test you return to the sitting area and wait for your name to be called for your next test. The whole appt took less than an hour. Medical staff on hand was professional and friendly. These tests are not something you'd have done in your doctors office, it's really if you're looking for additional answers regarding your health. You receive your results in the next few days to the next few weeks via email. All results provide a link for your sign in. You can then bring these results to your doctors appt to discuss.

The nurses and doctors here have been extremely helpful. My wife had a health scare and had a mild…read moreheart attack. They were quick to treat her and get her a room. I appreciate the nurses being attentive to my wife's needs and doing everything she asks. They're keeping a close eye on her and praying she'll be home soon. Alhamdulilah.

To begin with, we did not choose for my wife to go to Natividad Hospital. In fact, my wife begged…read morethe firemen to take her to Memorial Hospital and not Natividad. We didn't know much about Natividad Hospital, but what we had heard about was not good. She has Medicare, and because she has had some health issues over the years, we purchased the best Medicare Supplement available and can go to any hospital we want. But because we live closer to Natividad, the firemen told us that they had to take her to Natividad. At the time, we didn't know how serious her injury from her fall was, but she was definitely in a lot of pain and knew she needed to go to a hospital. I went to the ER to see her that night. They were still taking X-rays, etc. to determine what was wrong. When I left after about an hour and a half, I still didn't know what her injury was. I went back in the morning and was informed that she had broken her hip, and they would be having surgery that afternoon. When I left the hospital, I didn't know what was going to be done. My wife has had four back surgeries over the years all performed by Dr. Gus Halamandaris. We didn't pick his name out of a hat to have him do the initial surgery on her back. It was based on recommendations we had received on him and after meeting with him to discuss the surgery he was going to perform on her. This was not the case at Natividad. And because this was an emergency, there was not time for us to go shopping for a surgeon, and we understand that. Had it been a surgery because of a degenerative nature, and had time, we certainly would have and had the surgery performed and chosen a different hospital to have it done. I didn't even know the name of the surgeon who would be performing the surgery on my wife, much less what was going to be done. She was scheduled to go into surgery at 2 pm. I called at 5:30 and was told that her surgery had been delayed and that she had just gone into to surgery. I called again at 8:30 to see if she was out of surgery and was told that she was still in surgery and I was assured that I would get a call when she was out of surgery. I never got that call. I finally called again at 9:30 and was told she was out of surgery and would be transferred to a room. After each of the four surgeries Dr. Halmandaris performed on my wife, he would come and see me if I was at the hospital or call me at home to let me know how the surgery went. When I left the hospital the following day, I still didn't even know her surgeons' name or exactly what had been done. It wasn't until two days later that we were told by a nurse that she had a partial hip replacement. After a short stay in the hospital, my wife was transferred to the Sam Karas Acute Rehab Center, which is on the same site as the hospital. But that is a separate story. After she was released from the Rehab Center, we had to return to the hospital to meet with her surgeon for a follow up. We were told to be there by 9:15, which we were. We didn't meet with her surgeon until almost 3 hours later. After he went over her operation, he said he wanted us to return in about a month for another checkup. I told him that we wouldn't be returning and that we would go to another orthopedic surgeon who has in private practice for any future follow ups. There is no way we were going to spend 3 hours waiting to see a doctor we had an appointment with; plus the distance we had to traverse from the parking lot to where we had to go to me with him. He told us that we didn't have to do that and we could just go to our family doctor for any follow ups. As far as her stay in the hospital, we were relatively satisfied with it other than the food is absolutely horrible. Fortunately, she didn't have much of an appetite. I have been a strong proponent of universal healthcare because I believe it should be a right to have access to have medical care. However, if this an example of what universal healthcare looks like, I may have to reevaluate that opinion. It should be better than this.

Cori Best at Carol Hatton Breast Care Center was knowledgeable. compassionate and simply amazing at…read moreher duties. Her professionalism, kindness and expertise were evident, I want to thank her for her dedication and for going above and beyond to ensure my well-being. She truly embodies the essence of what it means to be a health care professional!

This was my first time here, highly recommend, Evelyn my tech. She…read more was super helpful, kind, patient, and I asked a lot of silly question, she said that's ok to ask. The process didn't hurt a bit. Doctor was also very nice and informative. I will definitely refer people to come here, they have the newest machines, all Is fine.

I had made an early morning appt online and then checked in by phone from my car. Highly recommend…read morethat (rather than walking in and waiting without an appt). The staff had me in and out in less than 10 minutes- so easy and smooth. Everything was clean and calm and the staff were friendly and professional.

Not sure why Susana at the front desk, also a lab specimen collector reluctantly kept refusing to…read moreask me for my registration number? Literally took an entire hour to finally find someone to register me in the system for my test. Spoke to her multiple times and she apparently just wanted me wait endlessly to make an appointment on her check-in list instead of just taking my registration number so I could complete my urine test. Finally spoke to a nice gentleman there, finally received my registration number and processed me in the system. For some reason he kept in going on about how you need a registration, which I already had so I didn't understand that. Left multiple voicemails to the office manager De Santis about the peculiar experience I had with Susana. A manager really needs to speak to her on hold to optimize the check in process. I understand she's playing multiple roles but she can do better.