Well, perhaps Dr. Jekyll will show soon. Must state this is a business prone to complaints. I…read morecalled Jim's regarding a almost new Yamaha amp repair. Jim? found very personable. Mentioned I'm wheelchair bound now. Before I could speak he offered to meet me at my vehicle and he'd take it in. BTW..these amps have a bit of unbalanced weight on them. I feel I have an amigo in case I got a rare Yamaha bad apple. If it happens again I will demand a new one from Yamaha. Nice to have his shop doing the work. Jim doesn't want a return, Yamaha doesn't want a return, nor do I. BTW Yamaha doesn't hand out warranty service contracts on a whim. Somebody there has some serious talento. Feel it's a shame more folks with good experiences don't post. Do you know how great it is having a service like this in Springfield? BTW.....sent a Teac Cassette Deck in for a factory re-do oil/belts in California. 80 bucks to ship one way. 289.00 for service..... Unit failed within 3 weeks....Garage door guys two hours charge 30 minutes there and millage....sounds like Jim's cheap. One last thing, been in good to great audio for 50 years. You pay for what you get, and it aint cheap to have great sound. Unless an audiophile relative passes on.

I have been trying to get my stereo back from this place for over two months. I went there during…read morebusiness hours and the place was locked up tight. No message on the door. Have called several times and it goes nowhere. Emailed them as well. Anyone know what is going on or how to contact them?

Mediacom trucks in our neighborhood and working near our connection. Immediately after, our…read moreservice stops working. They say a tech has to come. Soonest appointment is in 2 days. Today is the appointment. My wife had rearranged her day to accommodate. A message comes that the tech is on the way. They call my number instead of hers when the tech arrives, but I'm a physician working in an operating room so I don't see the call and don't answer. The tech never comes to the door or calls my wife's number but instead leaves and sends a message that begins "since you are not at home." The next appointment is not for another 2 days. So there's a decent chance that mediacom is at fault for the disruption of service and then, after my wife rearranging her day to accommodate the appointment, the call and wrong number and don't even have the courtesy to knock on the door before leaving and saying she wasn't home. Such abject disregard for their customers.

I have been paying for the last 7+ years for Mediacoms top tier package (for streaming) I started…read moreoff with their services and ran into consistent issues, however it was not super frequent, so I could tolerate the issues at those times. Fast forward to now where I am submitting this review based upon my previous situation 2 weeks ago. I requested a Technician to come out and replace a torn/destroyed COAX Line that was damaging my internet signal. I work from home, so internet stability is 100% required or I can lose my job, money and time. The technician came out, said he replaced the line etc. I am now 2 weeks later and constant signal drops. I cannot work (from home) and upon calling Mediacom support they are now telling me I have to wait 1 more week of 8 days for a technician to come fix the issue? A. The technician 2 weeks ago DID NOT do what was paid for and requested. He came and used the old damaged line and went about his day. B. Now I am being forced to be penalized for their technicians incompetence of doing the job correctly the first time? My 400$ a month internet package is paying for what exactly? If you want to pay loads of money to a company who does not truly value your money, avoid this place. Thanks for showing me just how much you guys run your business. I hope the owner see's this review. This needs handled immediately throughout the entirety of the company. If I lose my job, you better make sure you extend my bill payment for the days I have been without internet (going on 3.5 weeks so far). This is very roachlike business tactics. Lets see how long it goes before I get a resolve.

Pat did a fantastic job answering my questions and putting together a great system that fit my…read morebudget. I will use this company from now on for all my home theater needs. No more Geek Squad for me!

From the owner: Home Video Satellite has been serving Springfield and the Ozarks area for 33 years with outstanding…read morecustomer service. We provide a full array of top quality audio and video products Including the very best in satellite TV with DIRECTV. The value and service you receive at Home Video Satellite is always going to be beyond your expectations. Call us today to get your DIRECTV system installed by one of our local experienced professionals.

I have been being over charged for a year and they won't do anything. They said look at the bottom…read moreof the bill to see if they posted increases and there was none. I have been with them for over 20 years with a few accounts. So word of advice dont get att if you dont have too becuase they will bend you over.

We have fiber now it is wonderful very few interruptions My…read moreson is a avid gamer and is elated!!!

Absolutely EVERYTHING! My elderly father-in-law has been a client for many years. I finally had to…read morewonderful opportunity to meet the crew responsible for expert computer care & advice. They have been outstandingly patient with my 87 year old father-in-law and deeply appreciate the diligence, expertise and caring customer service.

From the owner: Specializing in: - Used Computers…read more- Computer Network Design & Systems - Computer & Equipment Dealers - Television & Radio-Service & Repair - Computer Software & Services - Computers & Computer Equipment-Service & Repair - Consumer Electronics - Computer System Designers & Consultants - Television & Radio Stores

Horrible business. Dishonest and incompetent. I haven't even received my third bill yet and I…read morehave been lied to and have had to jump through hoops to get a damn bill. The Lie: They tell you that if you buy your own modem and return the modem they rented to you, you will save $10 on your bill (there is a $10 equipment fee on your bill if you use their modem). I spent $170 on a new modem thinking it would pay for itself after a while. These jack-offs take the 10$ fee off your bill and then jack up your price $10, claiming that you no longer qualify for the savings under the original agreement. lying bastards! The hoops: They don't send you a bill. If you don't call them, you will start racking up charges. When you call them, you have to authenticate with a PIN number. Guess where the PIN number is. Yep...on the freaking bill! retards! Hate this company already

New customer First install is not hook up right, then it…read moretook 3 phones calls and 3 HRS later not to get anyone to answer the phone. when they did there computer went down and told me to call back! really after 1.9 mins!!! No customer service at all on line or by phone !!!

We have always paid CenturyLink for a bundled account: internet + DTV…read more I'm leaving the US, so cancelled CenturyLink to disconnect, but they said they said I had to call DTV and cancel separately with them. At DTV, I was transferred around and spoke to 4 different people, then told to hang up and call another #. Called it, & after running the gamut w/ the automated system I spoke w/ a lady who identified the account. She sent the call to another department where I sat on hold for over half an hour, was then told it was the wrong dept. and given a 3rd number to call! Called 3rd number, transferred around several departments - 2ce to a Spanish language rep - then put on hold again. Ultimately was given a 4th # to call (loyalty dept.). I asked the loyalty dept. to cancel and debated with the male rep for 20+ minutes because he refused my right to cancel. He refused to admit we had no contract, and got quite hateful on the phone. The account is in the name of my father who has been dead 16 months!! Then he said he would cancel the account, with fees upwards of $235. We kept arguing and I informed him I would call the BBB and the AG for the state of MO. He grudgingly acquiesced, and hung up abruptly. A real prince. That was 2.5+ hours of dialing, recordings and explaining ad naseum to more than TEN employees - and trying to reason with a money-hungry, argumentative liar. Called back the next day to confirm it was REALLY cancelled, and to make sure there were no fees. Spoke to lovely Victoria who said: There should have been no question of a (2 year) contract being broken - this account has been active since 2001! The TV service was ok, but I would never trust this company again. They want that payment till you DIE (and after), whether you owe it or not, and will browbeat you into it if you are too weak to stand your ground. Nice policy. Edit: Immediately after dealing with the bully, I began receiving NUMEROUS spam phone calls to my cell number. I believe he gave my number out as an act of revenge. Absolutely did not have this problem till a couple hours after I got off the phone with him.

Worst customer service ever! They over charged us and it has taken almost 5 months but they still…read morehave not resolved despite promising each month that it is fixed. This is one example of many where they have messed up our billing or our service. Do not recommend.

When I bought my first computer back in the early 90s, I tried a variety of vendors for help. It…read moredidn't take long to realize that PC Net was consistently on top of things. They've filled the role of IT department for Bug Zero as we progressed to multiple computers, pier-to-pier, and finally a server. Response is always timely and the techs always knowledgeable and courteous. They even lend a hand with items such as smart phones that they don't sell. With PC Net behind me I shall fear no new technology!

From the owner: PCnet's recommendations will help you lower your total cost of IT, including the hidden cost of…read moredowntime, substandard performance, and lost productivity due to incompatible or out-of-date software. Our Managed IT Service is like hiring an IT department for a fraction of the cost. Managed IT, IT consulting, outsourced helpdesk, disaster recovery, cloud solutions, VoIP Solutions, whatever your needs PCnet has your back!