I don't understand. If Sling, Hulu, etc... can steam into my home using my pre-existing high speed…read moreinternet connection, why can't Spectrum? I think FIOS is better than cable. I only want to "stream" Spectrum, but apparently I would have to pay more than twice the price for my HSI through you, and only then I could get Spectrum TV. I think you guys are missing the boat, or you're afraid existing customers would drop your HSI and stream only. Whatever the reason, it's a disappointment none the less.

Absolutely the worst customer service I have ever experienced. If you can find another internet/TV…read morepackage I would run and not walk to a new carrier. Each time you call you get person with an attitude.

I've had a very positive experience with ACN Inc. so far. What stands out is that they genuinely do…read moregive out bonuses and incentives, including gift cards, which shows they are serious about recognizing and motivating people for their efforts. The overall environment is encouraging and focused on helping people help others, which I really appreciate. The services they offer are practical and useful in everyday life, and the quality of service has been solid from what I've experienced. So far, everything has been straightforward, professional, and well-organized. It's refreshing to be part of something that values motivation, rewards consistency, and provides services that people actually need and use. Overall, it's been a good experience, and I'm grateful for what they provide. @wealthologist on tik tok

This company and the rewards are amazing! I'm excited for what the future holds here! Getting…read morerewarded on my own services has been one of the best experiences.

Wonderful staff, cordial, and knowledgeable. We had lighting fry our modem, and they were honest…read moreabout the pros and cons of buying a personal new one versus continuing to rent theirs.

Had Windstream installed last Friday 5/1/26. Installer was great. The saleswoman had came the week…read morebefore to our home and offered a deal where we would get 3 months free if we did a 2G plan. We had no intentions of switching from Spectrum but it had beem pretty spotty lately. We took her offer and she said we had to give her a credit card that day (Tues. 4/21/26). I did and she set up the installation which was done last Friday. Got an email with instructions how to set up online account to view billing. No 3-month free deal was showing at all! Called customer service and spoke with Laura in N. Georgia who said the "deal" had expired on March 31st! The young lady who sold us the plan also advised that we should call in July when the "free" deal ended and switch down from 2 G to 1G to save money, that we really didn't need 2G but she had to sell us that for the 3-free months promotion. When I called customer service to inquire about the free months not reflecting on the account she said they could not help me. She advised the promotion was not on our account and had ended on March 31st. I asked for a supervisor and was on hold for about 30 minutes. Then the rep, Laura advised that the supervisor would tell me the same thing and would not help with this situation. I asked to speak with the supervisor again. After the hold, Laura came back on the line and said I would have to call accounting, that a supervisor said I would have to deal with them about it. The young lady was contracted through a company she called Soma and did not work directly through Kinetic, but was hired for a few weeks. She rushed me to decide on the deal (which I am finding out had already expired) as she was flying home to Utah in 3 days. This is so scammy!! I have been a small business owner for many years and we had Windstream for 36 years when we lived in Cabarrus County. I can't imagine treating customers like this. I feel like I am a victim of "bait-and-switch" and the saleswoman was just trying to make a quick sale.

I came into your store with questions about my bill. Jammie Scott was so helpful and answered all…read moremy questions so I could make a decision about what I wanted to do. Byron Bates was so very helpful as well. I am about to start wearing hearing aids and needed a charging cord with an end on it that is no longer sold. For a moment I thought I would have to buy new hearing aids! But, Byron personally had one and gave it to me. I am so grateful. I used to go to the Verizon store near Concord Mills but will now go to Cellular Sales in Kannapolis when I need help with my phone. Thank you for your GREAT service!

I have purchased my last few phones at this store. All the sales representative s have been very…read morenice and accommodating. I had a amazing sales representative. His name was Brandon. Professional, knowledgeable, and very friendly. Brandon was able to get me on a better plan for me and my family. He took the time to look for the best plan for me. My new monthly bill never went up AND I got the new version 16 iphone and a new iPad. I had to pay a few bucks for the case and protector but that's it. Overall I was very happy. If there was anything I would like to see it would be sales representative consistency. Establishing a sales representative that you can reach out to and vice versa wod be great.

If you are in the market for satellite television, then this is the place to go. It's a family run…read moredealership and Natalie is a dream to work with. She went above and beyond for my father who lives in the Mooresville area. My father is an older gentleman who relies on me (here in Michigan) to help him out with things. Natalie has truly impressed me. My name is Mindy Hagstrom, I am a real person and you can find me on facebook. I stand by everything I have stated in regards to the impeccable service provided by Natalie as an authorized Directv dealer. If you want satellite television and are weighing your options, go talk to Natalie or her brother in Mooresvilile, off of 150. They will make sure you get the channels you want without paying a high premium. Thank you Natalie!!

Natalie here at this location was amazing! My father is 77 years old and moving here after 35 years…read moreliving in the same place and Natalie was so kind. She explained everything to my dad, answered all questions he had, and even gave him her number in case he had any further questions or needed help with his service. I am so thankful and grateful. Nice work Natalie! Your a star!

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.

Wonderful experience with this company. My new antenna gets channels crystal clear. The owner is…read morethe one that does the installation and he is very professional and pleasant.

Ulysses was very friendly. Great service at a fair price. His antennae installation comes with a 1…read moreyear warranty. I highly recommend using Greenwave.

My husband and I went into AT&T on Concord Parkway today. We could not have asked for a better…read moreexperience. Cole helped us out with everything we needed. If I could give more than 5 stars I definitely would.

When in at this store at 630ish in the evening was very calm and not busy to my surprise. After…read moregetting played by customer service phone reps since 9 am that day Henry made my hours long in BS into a 15 min in and out EXCELLENT CUSTOMER SERVICE EXPERIENCE! TAKE NOTES PHONE REPS! Now let's just hope there's no fraud on my account like people have been stating from 3rd party stores in the incoming months stay turned for an update on that and more.