Not only am I satisfied with my internet, this is really a post about my cell phone service that I…read moreonly received because a rep came out when I was getting my internet installed in my new home (spring 2019) For reference, I NEVER would upgrade my iPhones because they are expensive. So I had an iPhone 6 until 2019 when I moved, and they came to my home and offered me an iPhone XR for free if I would switch to them. Just wanted to let y'all know about how happy I've been with AT&T, and honestly it's been the best experience for me with iPhones. This year, I'm eligible to upgrade to an iPhone 13 pro, once again, for free. I highly recommend them and I'm just sharing this information in case anyone else loves iPhones but also isn't in the business of paying for them. Love and light to y'all!

AT&T Fiber in Charlotte NC, particularly in the Harrisburg area is a garbage company. After 4…read moreoutages in 1 month I'm tired of telling their pitiful calling center that I know it's not their fault. Screw em. They can hear it all. I hope they hear it so much they revolt. This useless company, and its useless service deserve to pay out millions for the amount of time and money they cost their users. And lest you think I'm bitching because I can't watch Netflix you're wrong. And if you think I'm someone that just doesn't want to go back to the office, you are wrong. I work for a MASSIVE corporation. It is in media. There are shifts that I have no choice but to work remotely. T-Mobile has saved me 3 times this summer by allowing me to struggle through shifts by using my phone as a hot spot. I'm posting this through a T-Mobile hotspot now. ATT has been out since 1:30 this afternoon. It's now 11:10pm. ATT is trash. Their customer service is trash. And their pathetic offering of a couple of bucks off the bill is a joke. It's criminal. They like to behave as though they cost us a minor inconvenience. But grow up! This is 2026! Many (and I would argue most) of us depend on our WiFi to work our businesses and run our lives. They didn't cost me $5 bucks because I couldn't be entertained. They have cost me HUNDREDS of dollars an hour by not being able to perform my work. They deserve to have their lunch eaten by any other player in this field. It is a pathetic and dying company that cannot keep up in the modern era. The moment I have an alternative to their GARBAGE service I will be done. Google cannot get to my development soon enough. If you're from here and have them, you know the pain. If you defend them then you either work for em or have some allegiance to them because of a family member. I can only hope one day that there is a class action lawsuit. Not so those effected can become rich like the fat dirtbags at the top of this trash heap of a company. But just so we can all be compensated for the actual amount of money we actually lost, and a little extra for the pain we've endured. We don't want a coupon, we don't want one of your useless trash products that require your garbage service to potentially work. I want a check for the rightful amount owed to me and then I want a VIP seat to the parade that should be thrown on the day you're run out of town. This company deserves to rot!

When I was in a pinch to get my laptop battery replacement installed Jeremy with Crank IT Up…read moretechnical services came to the rescue. Customer service was excellent. Got back to me later in the same day. The scheduling process was easy. The option for in home installation was perfect and exactly what I needed. He was on time and very friendly. Definitely knows what he is doing. I'd whole-heartedly recommend them and will definitely use them again in the future if need-be. Thank you so much for your services!

You won't find a better installation crew than this. Jeremy is awesome…read more Super responsive and even worked with my delivery time to get tv installed same day tv delivered. I honestly don't know what could have been improved on. Pricing is also unbeatable. Highly recommend them. Thanks Jeremy.....

Fast response, great install, very happy, would hire again. Showed up early, stayed until I was…read morehappy and happy I didn't try myself. Well worth the fee.

Fast, reasonably priced, and knowledgeable. Completed mounting in less than 30 minutesread more

Outstanding service at AT&T!…read more I had one of the best customer service experiences at this AT&T location and it definitely deserves a shoutout. As soon as we walked in, Terrance greeted us right away and made us feel welcome. We unfortunately realized we had forgotten our driver's license at home, which could have easily turned into a frustrating situation, but Terrance was incredibly patient and understanding. He told us no problem at all and welcomed us to run home and come back. When we returned, he picked right up where we left off and made the entire process smooth and easy. We went in looking to upgrade to the new iPhone 17, and Terrance helped us transition all of our Samsung devices over to Apple without a hitch. Switching ecosystems can feel overwhelming, but he made it feel simple. He was super attentive to all of our questions and wondering, taking the time to explain everything clearly and making sure we felt confident throughout the process. It was obvious that he was very knowledgeable and truly knew his stuff. What really impressed us was the trade-in deal he helped us secure. Even though one of our phones was only valued at about $95, AT&T honored a promotion that gave us a $350 credit, which was a huge bonus. Terrance was professional, patient, knowledgeable, and genuinely helpful from start to finish. It's rare to find someone who takes that much pride in helping customers. If you visit this AT&T store, ask for Terrance. He will absolutely take care of you. We walked out with new phones, a great deal, and a fantastic customer service experience.

Right now it's 11:30 AM on a Friday. The doors are locked, the lights are on and there's someone in…read morean AT&T shirt ignoring people at the door, not picking up calls, avoiding eye contact...Why have a store that advertises being open during normal business hours, yet refuses to open their doors or help customers during these hours. Will make sure to not go to this location and to tell everyone to avoid it.

DO NOT HAVE ANY DEALINGS WITH THIS COMPANY;: SERVICE HUBB…read more They'll promise you everything and not provide anything they say they will. They should teach courses in lying, they're so proficient at it. I wish I'd never had any dealing with this 'business'. The absolute worse company existing.

Worst cable and internet ever!!! Outage of 14 hours yesterday with no weather to speak of. Now both…read moreare out again!!! I had Times Warner for 16 years yet I've had to reboot the Spectrum box more in the last year than I did in 16 years with Time Warner.

Never tf again!! He is unprofessional. Disrespectful. He tried to milk the clock. Had unorganized…read morehelp. Broke some of my furniture. He does not take accountability. He just screams the whole time about what he's not responsible for but doesn't remove stuff responsibly. He doesn't assess the move before doing it so that you are properly priced. He quotes one price but you won't pay that!!! He literally threw my stuff into storage. I helped his workers move the stuff so he should have been paying me!! I am beyond disgusted. And for the all the times I moved in my life, this was the absolute worst!!! I could have paid somebody off the street to do a better job! Not sure if they stole anything because I can't tell what's even in my storage to begin with.. but time will tell I promise you!! I did take an inventory of everything that I put in that storage. So when I go back through it you'll know. If you value your items don't go with this company. And don't go with the quote he give you either because they will slow poke and try to get an extra hour or two out of you for extra money. He only quotes that low price so that he can get the business. But he's not able to fulfill it with his help. I can go on but if you don't get the picture.. you will... you have been warned!!!

THIEVES should be the names of this company!! They actually steal from their very own customers…read morethat provide for their household. I've never experienced a moving company as horrible as this one and I've moved all across the country and never experienced anything close to this. This wasn't my first time trying this company but it's most definitely my very last time. When I asked him for my box that they have he asked what's in it and I explained it to him , he told me I need to go find it , I said I need to know where and when can I pick my items up , he hung up. IF YOU NOTICE THEY DO NOT HAVE A ADDRESS LISTED !!!!!' ALL YOU HAVE FROM THEM IS A PHONE NUMBER. These are the most hateful black people I've ever meet. Not to mention they will try to keep your deposit and milk the clock., they have an issue with you help loading and unloading, so that they can take advantage of the clock to run up your tab. They will never be on time for arrivals pick up or drop off. My first experience with them they were over 6 hours late. This second time they were two hours late. I wished I'd seen all these negative reviews before hand , especially the ones regarding them being THIEVES. They steal knowing they make good money from the communities around the world , that's what's really say to me A THIEF You have one of my boxes and I'll like it back. I have much more to say about my awful experience but all I want is my stuff back.

Ridiculously expensive and has added fees on top of base price. Raised my price during a locked-in…read morepromotional period and also has cancellation fees. Can't just cancel online either, have to call or chat with a rep and sit through sales pitch to cancel service. After raising my rates, all they offered was $20 off for 1 month. Will never use them again. Not recommended.

DirecTV has terrible customer service. You get bounced from one person to another. No one really…read moresolves your problems. Not Recommended.

Didn't realize Spectrum was open on Sundays so I walked in the door at 4pm to pick up equipment …read more.. Christian Gonzalez was already helping 2 other customers ... he asked if he could help me and proceeded to get me in and out in 10 minutes all the while keeping the others engaged as well ... outstanding customer service ... great job ... thank you

one of the worst internet providers out there. don't get me wrong I get good and fast speeds and it…read moredoes what it needs too. but, the biggest problem right now is that my Wi-Fi goes out at least once a week. if not then once every 2 weeks and it's such a headache. it doesn't go off for just a few minutes of even an hour or so it'll be off for HOURS or sometimes a whole day. just about every single time it goes out. what the hell are you guys doing over there?

Had a broken iPhone 17 Pro Max screen that needed to be fixed ASAP. Perfect Screen answered right…read moreaway, confirmed they had the parts in stock, and got me in immediately with no appointment needed. They gave me honest, straightforward pricing over the phone with different repair options based on my preferences. The repair took about 40 minutes, and the staff was friendly and professional throughout the entire process. I would definitely recommend them over any other phone repair shop in Charlotte if you're looking for quality service and a great customer experience. I'll definitely be returning for any future repair needs.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.