Outstanding service at AT&T!…read more I had one of the best customer service experiences at this AT&T location and it definitely deserves a shoutout. As soon as we walked in, Terrance greeted us right away and made us feel welcome. We unfortunately realized we had forgotten our driver's license at home, which could have easily turned into a frustrating situation, but Terrance was incredibly patient and understanding. He told us no problem at all and welcomed us to run home and come back. When we returned, he picked right up where we left off and made the entire process smooth and easy. We went in looking to upgrade to the new iPhone 17, and Terrance helped us transition all of our Samsung devices over to Apple without a hitch. Switching ecosystems can feel overwhelming, but he made it feel simple. He was super attentive to all of our questions and wondering, taking the time to explain everything clearly and making sure we felt confident throughout the process. It was obvious that he was very knowledgeable and truly knew his stuff. What really impressed us was the trade-in deal he helped us secure. Even though one of our phones was only valued at about $95, AT&T honored a promotion that gave us a $350 credit, which was a huge bonus. Terrance was professional, patient, knowledgeable, and genuinely helpful from start to finish. It's rare to find someone who takes that much pride in helping customers. If you visit this AT&T store, ask for Terrance. He will absolutely take care of you. We walked out with new phones, a great deal, and a fantastic customer service experience.

Right now it's 11:30 AM on a Friday. The doors are locked, the lights are on and there's someone in…read morean AT&T shirt ignoring people at the door, not picking up calls, avoiding eye contact...Why have a store that advertises being open during normal business hours, yet refuses to open their doors or help customers during these hours. Will make sure to not go to this location and to tell everyone to avoid it.

Highly recommend Perfect Screen in South End. Great customer service & fast repair. Explained…read moreall our options clearly to fix a damaged IPhone.

Credit where it's due - this spot was a lifesaver. I broke the glass over one of my phone cameras…read moreand they were able to fix it right away. Didn't feel judged, and they were honest with me about the situation (small scratch on camera itself, cost, recommendation, etc). The primary drawback to this place was parking. I got lucky with a spot, but it's south end, so you take your chances. I went to another spot first, which ended up needing phone insurance to be worthwhile, which I didn't have. This spot was about 1/3 the price that I was quoted. The fix was something I didn't want to delay and while I hope not to need them again, I'd absolutely come back if in a pickle and recommend to others.

Best price in town! Super fast and efficient. Anybody who isn't under warranty or needs something…read moredone quickly. Go to my guy here

Best place to buy screen protectors! Best for fixing phones computers. Try them. You will be…read morehappy!!!!

Made a call to the store, told me everything I needed to know before going in, when I got there I…read morewas greeted and asked to wait briefly. Took care of my problem in no time and got me out of there without hassle.

I'm surprised to see such bad reviews as my experience has been completely different. This is the…read moreonly AT&T store I frequent as I get so irritated going in the one off of WT Harris Blvd. I've received great customer service each time. I did learn there is a difference between a retailer store and corporate stores so maybe that makes a difference but not sure.

prices increase every few months without any notification (see attached pix)…read more when i opened this account, cable & internet was about $100 last month was $229.15, this month, there was an increase of $17.13 -- no new services added! also, internet freezes frequently when streaming in addition to questionable service, you get to pay $372/year for their "Broadcast TV Surcharge"! would not recommend this company to anyone!

It's the fact that I'll tried to return this equipment for a week and each time I try's location…read morethe wait is over a hour to just simply drop off the equipment I no longer need! You guys need to be more proactive and actually move like you want to help customers no one wants to spend a hour and more in here especially if all I need to do is drop off the equipment! Beyond ridiculous that there is no specific line to do drop offs! Do better! Will never use this service AGAIN!

The employee was very knowledgable, and took care of all of our service requests. I would…read morerecommend to a friend.

Scammed me out of $150 for a broken phone and now they aren't returning calls. DON'T BUT FROM HERE!read more

From the owner: Our professionally trained experts provide fast mobile and affordable services. With friendly…read moreservice guaranteed results. 1000s of 5 Star Reviews

Ryan Johnson was great! He helped me out, answered my questions, and was very honest about the…read moredeals and promotions they had available. I appreciated the transparency and customer service. A smooth and helpful experience at this Verizon location.

After a situation that left me almost with no phone and stressing for hours, Maya helped me…read morethroughout the entire process for transferring my phone and went out of her way to help throughout every step of the process! Highly recommend