I would not recommend coming here at all. The service was quick but maybe too quick because the…read morescreen was already lifting the SAME night. On top of that, i bought a screen protector through them that they placed on my screen and my screen dropped and broke THROUGH the protector and they said this is not covered under any warranty since its not insurance so I will need to pay full price for another repair.

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

I received a very quick & affordable quote from the Cellular Doctor to repair the broken screen on…read moremy iPhone. I was happy to see that they were open on Saturday when other shops weren't, especially with an impending ice storm approaching. I really needed my phone repaired ASAP. Sure enough, I was greeted with excellent customer service from the moment I walked through the door. Freddie assisted me with my phone. He was very knowledgeable & said that he would be right back in about 5 minutes. I couldn't believe that in roughly about that time, I was paying for my repaired iPhone. Initially I couldn't remember my password to get back into my iCloud account. He offered options to help restore it. Thankfully, I remembered once I got home. I was able to use my phone again & charge it up just in case I lost power during the ice storm. I'm so grateful to Freddie for walking me through the process effortlessly. I'll be returning (hopefully no time soon) if I need help in the future. He saved me from having to purchase another phone, which I wasn't ready to do yet. I'll definitely recommend this location to others who have problems with their devices.

Knowledgeable & friendly service. He fixed my phone quickly and at a fair price. Highly recommendread more

I recently had a family member take my iPhone 14 in for a broken screen & less than a week later I…read morewas already having issues. Had to take it somewhere else down the street and they told me screws and parts were MISSING! I had to PAY AGAIN just to fix what ReConnex messed up. Y'all better take your phone anywhere else but here!

From the time I walked in I immediately felt comfortable and Moose who assisted me was A1 in my…read morebook. He cared about my problem and made me assured that if my phone could be fixed, than he would fix it "AND HE DID" I was updated on everything from start to finish and can't say enough about how fantastic the service was. I phone had went black and I could get nothing, not even a charge. Before the day was over, my phone was WORKING AGAIN I spoke with Jessica on the phone who made me an appointment right away, I promise you will be totally satisfied with ReConnox on North Tryon in Charlotte If you need your device fixed or anything else, if maybe you're looking for a another phone but don't have crazy money to spend. If you want to deal with Real People who definitely care and will try their best to help you than CHECK THEM OUT "I DID AND WOULD GO BACK ANYTIME, THANKS SOOOO MUCH JESSICA AND THANK YOU MOOSE", your made me feel welcome, your fixed my phone when I thought it was pretty much done. I would definitely send anyone to your and definitely won't forget how your made my day, shit your made my whole damn year Vivian Thanks for making me feel like family and for making me a Believer. "" I'VE GOT MY PHONE BACK IN ONE DAY AND IT'S WORKING PERFECTLY

Wow, just Wow! I was on a business trip and dropped my…read moreiPhone 7, shattering the screen to the point of it being unusable (first time I ever broke a screen!) I wasn't sure what to do. My customer told me about EZ and how he helped her and her boyfriend. I was shocked that I had a new screen in 15 minutes and the price was EXTREMELY reasonable!!! This place rocks!!!

terrible customer service..i called to inquire about pricing, and he got upset and hung up on me…read morebecause I asked how much to clean out my charger port and said "do it yourself"...I'm actually astonished and shocked I've been here multiple times without issue with perfect service & THE SAME SERVICE....idk whats changed but I, right now I donor recommend. save your patience.

I would 100% recommend ER Electronic Repair. He arrived quickly, responded quickly, and fixed my…read moredigitizer, screen, and back glass. He did not charge labor [parts only] for back glass and took my payment via Zelle. Simple and easy!

Don't go there ever! Worst experience ever! The phone we brought in was destroyed completely. Not…read moreonly was there physical damage but the battery doesn't charge any longer. We were directed to speak with the manager on the phone. He told the worker to put back our old cracked screen and said he'll give us a refund "later." How ridiculous is this? Save your phone and money and never go to this terrible business!