Excellent service. The city has a fiber optic network and Aeneas is an excellent ISP.read more

From the owner: Specializing in: - Telephone Companies…read more- Telephone Equipment & Systems - Internet Products & Services - Telephone Communications Services - Internet Service Providers (ISP) - Computer Network Design & Systems - Computer System Designers & Consultants

I'm a senior ci on a fixed income. I have called several times to down grade my internet service…read morewith this company. They lie and tell me I can't downgrade without my bill increasing to an even higher bill. They lie and scam elderly people. This is a shame. They are no better than those scammers that call. I have tried the BBB only to have a really rude man call from this company to lie some more. Totally fed up!!!

I signed up with Charter when I moved here a year ago. They had a promo for 100 a month that gave…read moreme 100mbps internet, basic cable, DVR, and phone. I've had nothing but trouble with the services. They came to check my connection and indicated that the new DVR couldn't handle the recordings, so instead they downsized me to the old box. Now instead of 3 or more recordings at a time, I can only have 2 at one time. The internet has never been up to speed. I have tested the speed and the most I've ever gotten is 50mbps. It is only me in the household so shouldn't it be a higher speed since alot of people aren't on it at once? I haven't gotten the on demand features for about a month, plus some of the better channels give an error when tuning to them so I'm not even getting those. The technician was supposed to come today but was a no show. I called and they don't have one available-yet y'all called to confirm the appointment? I called retentions cause now my bill is going up 50 more dollars-seriously? I don't even get what I'm paying for now you want to charge me more? I was told that promos are only for new customers and basically they don't care about the current ones. I've had issues with Direct TV-scam, please avoid! I called Jackson Energy Authority and they have 300mbps but the DVR would cost me an additional 22 a month so I'd still be paying 150 a month, less channels and an instillation fee plus they say your not in a contract but it will cost you 100 if you cxl within the 12 months-that's the definition of a contract! Very disappointed in Spectrum. Ive had them in California, Hawaii, Washington and now here and until I came to Tennessee had no issues. You would think they'd want to keep their customers instead of treating them like they don't matter.

The wait time is ridiculous. The service is very slow and it takes forever for them to recognize…read morethat you're in the building.

After being a Verizon customer for 25 years, today I will be looking for a new carrier, I purchased…read morea new phone on line and was picking it up on the store, never been at this location and I don't want to go back, we where greeted by Dylan and after we said we already bought a phone it was like he lost a commission so he didn't seem like he wanted to help any further, advised him we couldn't transfer our information over and he said for 29 dollars Verizon could do it but no guarantee everything come over, he said we where lucky for the 29 dollar fee because other companies are charging 100 dollars , not to mention we purchased an otter box that came with no screen protector but we could purchase that separately, we paid a 35 dollar charge to to activate the phone , I get it everyone is out to make money, some of these charges are really not fair, for all the money you are being charged how much more do you have to pay for someone to show they care, or that they want to keep your business, definitely lacking in customer service , there's a lot of competition now and verizon is doing nothing to keep customers

Very friendly staff! I was able to get all the information I wanted from them about their cable…read moreservice and already set to have them set it up in my home later this week!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 249 N Main St. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Sikeston Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

The service we received from Aeneas was slow and unreliable. The technical support was well meaning…read morebut never really solved our connectivity issues. When we misplaced our equipment in a move, the company was not accommodating in the least and heaped multiple charges on our closed account. I would recommend going elsewhere for your internet needs.

all Wi-Fi companies can lie and say they have the best customer service. ALL OF THEM DO IT!! But…read morethe people in the office at premier fiber in millington have no reason to lie about their customer service. no matter what my issue is they come right out and fix it. And if they can't make it that day,I can go by office and they give me the stuff to fix myself AND go step by step showing me what to do. Thank god it's never been anything technical,I went to Memphis city schools,I wouldn't know where to start lol..Anyway,Amanda.Chris and the rest of the crew are the best. They truly do have a customer for life. the rest of the Wi-Fi companies don't stand a chance in that department

Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?

For Service Star Shoutout day on Yelp, I would like to give credit where it is due and applaud J.R…read more and team for being extremely professional and caring. I would definitely recommend this company.

From the owner: Yes Link Store is a local provider for Digital Signage, Security Systems, Internet, TV, Smart…read moreAutomation, Small Business Services and more. Serving homes and businesses in the Mid-South and Memphis areas. Licensed, Certified, Insured and BBB Accredited.

Rude staff. I came in 2nd and she decided to pick the 3rd person who came in. That is extremely…read moredisrespectful. I did not appreciate that

Stay away from this store... they don't know what they are doing! I have had to make several return…read moretrips to get my bill corrected and to get my device working correctly. Walking into this store will be a bad mistake!!!