Excellent service. The city has a fiber optic network and Aeneas is an excellent ISP.read more

From the owner: Specializing in: - Telephone Companies…read more- Telephone Equipment & Systems - Internet Products & Services - Telephone Communications Services - Internet Service Providers (ISP) - Computer Network Design & Systems - Computer System Designers & Consultants

The wait time is ridiculous. The service is very slow and it takes forever for them to recognize…read morethat you're in the building.

After being a Verizon customer for 25 years, today I will be looking for a new carrier, I purchased…read morea new phone on line and was picking it up on the store, never been at this location and I don't want to go back, we where greeted by Dylan and after we said we already bought a phone it was like he lost a commission so he didn't seem like he wanted to help any further, advised him we couldn't transfer our information over and he said for 29 dollars Verizon could do it but no guarantee everything come over, he said we where lucky for the 29 dollar fee because other companies are charging 100 dollars , not to mention we purchased an otter box that came with no screen protector but we could purchase that separately, we paid a 35 dollar charge to to activate the phone , I get it everyone is out to make money, some of these charges are really not fair, for all the money you are being charged how much more do you have to pay for someone to show they care, or that they want to keep your business, definitely lacking in customer service , there's a lot of competition now and verizon is doing nothing to keep customers

Very friendly staff! I was able to get all the information I wanted from them about their cable…read moreservice and already set to have them set it up in my home later this week!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 249 N Main St. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Sikeston Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

The service we received from Aeneas was slow and unreliable. The technical support was well meaning…read morebut never really solved our connectivity issues. When we misplaced our equipment in a move, the company was not accommodating in the least and heaped multiple charges on our closed account. I would recommend going elsewhere for your internet needs.

all Wi-Fi companies can lie and say they have the best customer service. ALL OF THEM DO IT!! But…read morethe people in the office at premier fiber in millington have no reason to lie about their customer service. no matter what my issue is they come right out and fix it. And if they can't make it that day,I can go by office and they give me the stuff to fix myself AND go step by step showing me what to do. Thank god it's never been anything technical,I went to Memphis city schools,I wouldn't know where to start lol..Anyway,Amanda.Chris and the rest of the crew are the best. They truly do have a customer for life. the rest of the Wi-Fi companies don't stand a chance in that department

Company quoted a job that we agreed on, only to not be able to complete the job after months of…read morewaiting. The quote required construction, and we talked to them about what ATT and other telecom services said would need to be done. We were referred to Worldspice, because we wanted a local company with the same capabilities. They came back with an updated quote that was thousands of dollars more than the original bid. At the time of the contract signing, we migrated our IT services (e-mail and hosting) to them. They did not come out to our site to assist with migration, and instead only did phone walkthrough, which took 3 days due to issues with the migration that could have been better completed had they handled it on site and not on the phone with the accounting department. As a logistics company, every second of no e-mail means money lost and customers not being able to reach us. Our staff was friendly, and due to the change in cost, we canceled our contract and began migrating to a different company. The IT team was even less helpful here, and provided the wrong information that later knocked out e-mail offline again. When we called them, they were extremely rude and told us that we are no longer their customer and can't do things for free. However, this was an error on their end that needed to be repaired.

Our law firm used Worldspice for internet for 12 years and their VOIP for 4 years, and during all…read morethat time, we had only the best service with the best technicians and best customer service of any company that we had done business with. No interruptions, 24/7 customer service, and on the weekends if something didn't look right, they would call me and ask if everything was ok. Who can beat that?