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Phoenix, AZ

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Spectrum Healthcare

1.0 (1 review)

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2 years ago

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Thunderbird Family Medicine - Our providers!

Thunderbird Family Medicine

3.5(59 reviews)
4.1 mi

I came to Thunderbird Family Medicine a few months prior because I needed a new PCP and refill of…read moresome of my medications. I had looked around my area for clinics that were available for an appointment and they were all booked for months in advance. Fortunately, I was able to get an appointment with this clinic in a week. I saw Mickaela, one of the physician assistants on staff, for my visit. She was very knowledgeable in my condition and helped me find the best medication I needed. Mickaela was so kind and personable with her questions in order to get to better know my health, but as well as who I am as a person. This type of focus in caring for the "person" instead of just the "patient" truly is what this clinic embodies and is hard to find in healthcare. The MA Monica was so welcoming and friendly when taking my vitals, keeping me at ease. The front desk staff answered all my questions and made the process of being a new patient easy and seamless. I was even able to get lab work done in the clinic which was convenient and efficient of my time. I would highly recommend this clinic and the emphasis that they put into providing optimum care to every single person they encounter.

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

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Thunderbird Family Medicine
Thunderbird Family Medicine - Very caring , professional and personable doctors. They diagnose correctly and provide the best care.

Very caring , professional and personable doctors. They diagnose correctly and provide the best care.

Thunderbird Family Medicine - Dr. Marquard and Dr. Calkins

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Dr. Marquard and Dr. Calkins

Paseo Family Physicians

Paseo Family Physicians

2.9(51 reviews)
5.7 mi

I've been seeing Dr. Tolson at this location for two years now. I don't know why dental or doctor…read moreclinics always get such bad reviews. If you read through the reviews, it's the same hoity-toity, uppity-ups complaining about the same shit over and over and over and over and over again. "My appt. was at 10 o'clock. They made me waittttttttttt!!!!!!" I know. We get it. You're some big shot at some fancy ass corporation and your time is money and if the doctor is going to make you wait, then you should be able to bill them! It's the same pansy-ass negative review that we all read over and over and over again for every doctor and dental clinic regardless of where you live. It's as original as their negativity. Listen. All it takes is ONE patient to be late and the entire schedule is thrown out of whack. It's not rocket science. If the dude who's supposed to be there at 7 o'clock in the morning strolls in at 7:08 a.m., it's just going to exasperate the situation as the day goes on. I don't quite see how that's the MD's fault or Summit Medical Groups' fault or Paseo Family Physicians Group's fault. I, for one, have not had any issues with this clinic at all. The horrible virus affecting everyone in the Valley landed on me... coughing... sore throat... stuffy head... congestion... the whole ball of wax. Dr. Tolson always takes time to listen to me before just chucking a prescription at me. He always asks how I'm doing and how everything else is going, overall. The front desk reception staff is pleasant and I even called this morning to see if they had a last minute opening and they did! The waiting area is clean, quiet and comfortable. The MA's (like Tandi) are friendly, accommodating and if/when I do have a prescription - it is filled promptly, accurately and efficiently. I enjoy coming to this clinic and would not hesitate to recommend this clinic to family, friends or fellow Yelp'ers!

This is my second visit within 5 months. I came to check up on a cough that I had but went away but…read morethere's still this lingering cough that occurs from time to time. I didn't have to wait long before I got called back by the MA. She took my vitals and asked the reason for my visit. Dr. Patel came in within 10 mins after. During this visit I felt the process was more rushed than the last. I was quickly seen and "diagnosed". I was told I would be treated for my untreated cough and a follow up within the next couple of weeks if I'm not doing better. My other concerns of anxiety and fatigue was not resolved due to the Doctors recommendation of treating the cough first since it might cure the fatigue and anxiety. I wasn't a fan of the nurse whom, I had the last time as well. She seems too comfortable in her job and uncaring. Banged on the door, talked to someone outside the door, then entered. Said "you either get better or you don't" regarding the medicine I was prescribed, not the nicest person whom works in the medical field.

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Paseo Family Physicians - This is why Paseo Family Physicians is one of the best medical establishments around.

This is why Paseo Family Physicians is one of the best medical establishments around.

Paseo Family Physicians - The waiting room area...

The waiting room area...

Paseo Family Physicians - You're just going to feel a *little* pressure...

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You're just going to feel a *little* pressure...

Stark Larry D Dr

Stark Larry D Dr

2.1(13 reviews)
0.5 mi

I want to preface this review by saying that I have noticed only 2 FT Regular staff members. The…read morerest seem to come from a local school and are gaining experience in their field. This includes the receptionist. Today one regular staff member had two trainees with her when she took my vitals. So if you get the feeling they don't have a clue - they may not. A lot of the reviews I see are about staff inefficiencies and attitudes and I just wanted to point this out to you all. This practice is also across the road from a very popular Magellan clinic filled with people who use and/or abuse a lot of medications. Dr Stark seems always aware of this local population when discussing medications. If you can get past the temps and the light handed prescription writing, Dr Stark has an amazingly fun manner. He always seems to be smiling as he hurries about his business. He's smart and not afraid to say "I don't know." He also has those two, highly efficient, caring employees. If you need something done right or right away - find Ty. Just saying. The wait seemed the same as any other, I just try to book first thing in the morning, before they get behind, like any doctor's office. The scales both weighed me the same and 25 pounds lighter than my scale at home. I threw away my scale at home. Overall, I prefer to manage my own health care and will happily give him all the info I can to help him do his job. He has a LOT of patients and the more I can help make it easy on him, the better for us both. I have every faith that if I did have an emergency situation, he and Ty would take care of me & my paperwork properly.

This place has the worst customer service I have ever had to deal with. I call they never answer at…read moreall I can call all day and the next and always get sent to voice mail. Which they never get back to me and I really need my medication. I don't if I should waste my time and set up and appointment there or just find someone else. Which is sad I've gone here since I was 18 and now I'm gonna be 24. It's been a while since I left all the voice mails I did this is getting ridiculous.

Spectrum Healthcare - familydr - Updated October 2026

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