Great Medical Facility…read more My nephew went in for a visit and I was beyond pleased with our experience at IMS. The entire staff at IMS Primary Care are professional, caring, and go beyond what was expected. My nephew was cared for prior, during, and after his procedure. The admin staff and nursing staff exceeds all standards. Thank you for everything.

I'm saddened to leave this review because I genuinely liked this office in suite 103 I appreciated…read morethat they could do blood work in-house, and I decided to become more proactive about my health by scheduling appointments more regularly. Unfortunately, that's when my experience went downhill. They rarely answer the phone, and that same issue seems to carry over to the specialists they refer patients to. I was referred for a sleep study, but no one ever answered the phone to schedule it. I left multiple voicemails and never received a call back. Later, I noticed an insurance claim for a sleep study diagnostic that I never had. I called the sleep office with no answer, so I contacted my primary care office. They told me they would look into it and get back to me, but I never heard anything. My blood work also showed some abnormalities, so I was referred to an endocrinologist. I was told to wait for them to call me to schedule an appointment. Weeks went by with no call, so I followed up. I was told it was strange and that they would send the office a message and have someone contact me. It's now been over a month, and I still haven't heard from anyone. I'm done with this office. I made the decision to take my health more seriously, and instead of feeling supported, I felt ignored and dismissed. It shouldn't be this difficult to get the care you need.

Dr. Singh is a great podiatrist. Everyone in our family has used him for one thing or another:…read moreingrown toe nails, Achilles ruptures, plantar fasciitis, and most recently partial foot amputation. He is very knowledgeable and goes the extra mile to ensure patient care. With a "think outside the box" mentality, Dr. Singh is able to find solutions others have not thought of. We are so grateful we found him!

Dr. Justin Singh has excellent bedside manner as well as offers clear instruction with a great…read moredelivery. He is patient and his staff is super friendly, responsive and efficient. The office is also clean and well maintained. I highly recommend this Doctor. As a helper for patients : When pulling into the parking area. The building C-100 where Dr Singh is located is on the north side of the parking structure.

She's an amazing Doctor! It's been years since I've been able to go to a doctor and feel…read morecomfortable and HEARD! She was super humble and down to earth. I didn't feel like she was going to shame me of belittle me for my weight (which most do) and she didn't. She just kept it real and encouraged me to do what's best for me. I actually really liked the facility as well. It was clean the staff was inviting and I was in and out within 40 minutes, which is a miracle these days. I come from getting healthcare on base and so getting an appointment within 2 weeks was awesome and they answered right away. I've already recommended her to 3 of my friends.

Dr Raza is the most caring Dr, and gives her undivided attention to you while being seen.read more

I have seen Dr Stytle and was very pleased with her , she listens and helps with ways to handle…read moreissues and was very nice. However, I have spent 1 week trying to call and make an appt, in the mornings I continuely get a busy signal and in the afternoons I chose to wait on hold more than 6 times for more than 20 minutes. All I want is my 6 month follow up. Guessing need to hire more staff? Growing practice. I hope this issue is resolved, hard to find a good doctor anymore, and I would like to continue seeing this provider.

I would make sure that your information is secured, I have been receiving emails with patients…read moreinformation, medical records, as well as prescriptions. I believe that is a HIPAA violation that a former patient can see all their new patient information.

Dr Subhasis Maitra is unquestionably the best physician I have ever had and I am a retiree. He…read morelistens to you, gets to know you, takes time with you and is an excellent and very intelligent reference for anything health related. When I had to leave a message for 'on call' he was back to me within a couple hours and listened patiently and spent all the time needed until all my questions and concerns were addressed. Additionally, he is truly a kind, caring and thoughtful human being. My husband and I will stay with him as long as we can!

Very happy with Dr. S. I have been a patient since 2013, having been referred to him by a home care…read morenurse. Dr. S takes his time to listen to you and is concerned with your complete health and wellness. He remembers information that I shared about our family and is concerned about our mental as well as physical health. I admire him for taking the time to apologize if he feels he has let me down, and this occurred once and was not entirely his responsibility. Dr. S. is not only a doctor, but a friend. Thank you for being an understanding and caring human being.

Professional staff! My FNP works with me as an advocate and also empowers me to make healthy…read moredecisions for my life all without judgment. The nursing staff is positive and caring! They have their own lab...yes!

Happy to have found a good doctor, she is thorough and spent time understanding my medical history.read more

I have never experienced anything but awesome service at the Avondale location. I have a very rare…read moredisorder. They got me to specialists who were able to diagnose me. Because of this disease, I get to see doctors a lot. Minnie has been kind and has always made an effort to understand my complex condition. I take a limited number of medicines by my choice, and my medical care seems more like a conversation, which I prefer. A lot of other doctors wouldn't have taken the time to get to know me and my symptoms. Or would have told me, it's all in my head. I'm grateful I've never felt like that here.

if I could give this place zero stars I would ! this staff is incredibly rude, does not care for it…read morepatients, refuses to help patients when they need help over the phone, and the office manager is never available to hear concerns or to take calls for complaints. very unprofessional staff and service . I wouldn't trust any of my family and friends to go here, as my 5 year old has been treated badly by nurses there as well. I wouldn't trust any much rather get a hospital bill then be seen by any of those nurses or doctors .

I have been seeing Dr. Scherer for a couple of years now and feel lucky that I found him…read more Having gone through several doctors in my qest to find someone I felt comfortable with he is it. He and his staff makes you feel as if they actually care, and that is a rare thing indeed.

The doctors are great as well as the care. The issue is the Front Office Lady. Please watch your…read morebills and ask to see it before paying. Turns out we've been paying for No Show Appts, even though we called days in advance to cancel. Also, she gives you paperwork to fill out "it's a survey on depression" and tells you that your insurance requires it, however, I called my insurance and they know nothing about it. Also, if you call in for an appt because your sick she tells you that you MUST stay in your car upon arrival, call and they will come get you. This lady will without a doubt create issues for Dr. Scherer going forward as your first point of contact is the front office, whether on the phone or in person. However, if you can get passed all this, than 100% you are in the best care possible. The medical team is awesome!

My daughter is 7 years old and has been with Estrella Internal Medicine and Pediatrics since she…read morewas released from the NICU. We love the staff so much, we now all use them as our PCP. We drive over an hour and a half to see them. We never have to wait long to be seen, as a matter of fact, if we get there early, we are usually seen early. The staff is always friendly and professional and always acknowledge us, even when they see us in public. They have spoiled us for other offices!

I highly recommend Dr. Julie Crawford of Estrella Internal Medicine and Pediatrics. She is by far…read morethe most caring, thorough doctor I have ever had - and I've kind of had a lot of doctors. :-) Both Dr. Crawford and Dr. Johnson are board certified internists and pediatricians, so you may be waiting in a room with Nemo on the wall - which I find charming. Perhaps it's that pediatric touch that makes her bedside manner so refreshing.