I wish I could give 0 stars. I chose his office because his reviews through Aetna are high. After…read moreseveral missteps and unprofessionalism with his office, I will never return. As a provider, he's average and the interaction was awkward. 1. The front office staff felt like their curse-word infused, personal conversations were more important than checking me in, waiting 5 minutes as they chatted as I stood in view. 2. Dr. Paxton was 1 hour late to the appointment. I should have left at this point. 3. I was very specific about getting a preventative, physical exam and he said "They don't pay me to perform wellness exams" which led me to ask "should I be here then?" and him assuring me I should be. Uhhh okay? 4. The office incorrectly billed my insurance and they blamed my insurance for processing their codes as outside of my covered services which led me to having a bill when I shouldn't have. Their billing person is conveniently located remotely, so you can only get ahold of her if she calls you. This seems a little intentional. I filed a formal complaint/appeal with my insurance as I found this visit a waste of my time and money filled with unprofessionalism and billing errors. I've never left a doctor appointment more disappointed than when I left Dr. Paxton's office.

The type of care you look for in a Doctor. Dr. Paxtons…read moreoffice staff and Office is kne of the most heartfelt, caring, Gentle People skills, knowledge and due diligence is 100 % above and beyond. If there was a way to give this Dr. And his office staff the biggest KUDOS in the valley, it would be given. I have learned so much and been treated with the most upmost respect and care this is the place. Ill be going to this Dr. Until I no longer am able to. Thanks for the best health care and observation of my health journey and goals. Vivien Aguilar

I had to make a last minute dr's appt for some dizziness I've been feeling for the past few weeks…read more After calling dr's offices for HALF AN HOUR, St. Joseph's Internal Medicine Clinic was one of the few places where I didn't have to sit through a long automated system before I finally got to talk to a real person to make an appt. And they were also one of the few that had appt availability within the week. They do use residents and nurse practitioners, so sometimes you will see them instead of a dr. But I have felt confident in their assessment, diagnosis, and care. Plus, the resident is working under a doctor who will double check the diagnosis. And the nurse practitioner will also sometimes pull in a doctor to confirm her diagnosis. I like that they are pretty prompt with appointments (I always get taken back within 10 minutes of arriving) and when I had to get a blood test done, it was easy to just walk across the hallway to do it. I will probably use this clinic as my primary care office in the future bc of the ease and availability of making appointments.

This place is something else. Every employee here needs training refreshing course…read more They give you an appointment expect 2 hours after your appointment for your medical employee to show up. Talk about being late! I've had 2 visits here so far and each time it was a scheduled appointment that enveloped my entire day! Expect to be at this place for about 5 hours on a scheduled appointment. If you care about your health this is not the place. Seriously stay away

Village Medical is the absolute worst company I have ever experienced in health care, and that's…read moresaying a lot! They have LESS THAN ZERO customer service and it's normal for them to make you wait for over an hour for an appointment, whether in person or virtual.

I took my mother here for her immigration medical exam. Before scheduling her first appointment, I…read morewas told the total cost would be about $800 if she did not have vaccine records. I was informed this price would include all required vaccines, including any that required double doses. On our second visit, there was a miscommunication regarding the charges from the first visit, and I realized we had been overcharged. Although the clinic eventually provided paperwork and receipts for both visits, the final total came out to $1,200. This was very frustrating, especially because I chose this location specifically due to being told it was more affordable than other offices. In the end, other locations actually cost less than Clinica La Familia. If you are coming here for an immigration medical exam without vaccine records, be prepared to pay around $1,200--not the $800 you may be quoted initially.

I had a fantastic experience with Dr. Nina Celaya at Clinica La Familia. Dr Celaya always listens…read moreto what is going on with me. Before Dr Celaya I tried many clinics and always felt like a problem that needed treatment according to the formula of a corporation. I really feel seen with Dr Celaya. She takes the time to listen to my concerns, explain my condition in a way I could easily understand, and answered all my questions thoroughly. I felt very comfortable and confident in her care. The receptionist, Priscilla, also takes the time to know me and understand what I need before and after each visit. I highly recommend Dr Celaya and Clinica La Familia at 35th avenue and Baseline Rd.

Even though it is right there in bold font encouraging you to, It's impossible to schedule an…read moreappointment online. "Available" appointments, after filling out requested information, turn out to be NOT available after all. To make it even more aggravating the suggested "next available" are not available either. Banner either needs to fix it's scheduling software, or call people when their annual wellness visits are due. This is the third year in a row I have not received a reminder. It's a good thing I try to be "compliant" with my wellness, God knows Banner doesn't seem to care.

These folks do a wonderful job, I've always had a positive experience there. It is heavily…read moretrafficked and the nurses have to put up with a lot. Service has been quick and professional.

Dr. Amanda Modesta is the best doctor I've ever had. What I personally appreciate most is that it's…read moreeasy to get a same or next day appointment. I never have to wait more than 15-20 minutes. Dr. Modesta keeps up with all my health needs including contacting me when it's time for various checkups, vaccinations, blood draws, etc. Her office staff is always friendly and welcoming but not always efficient. This is a teaching office, which I appreciate. However, as interns come and go, I believe some are a bit overwhelmed. All in all, my experience with Shafa Medical Clinic and Dr. Amanda Modesta has been exceptional over the past 20 years.

My last visit with Dr Modesta at Shafa Medical was about 10 years ago. She is a great doctor who…read morecares about her patients. When my insurance changed, I had to go to a different clinic. Fast forward 10 years. I remember how much I appreciated Dr. Modesta's care and i knew her clinic accepted Medicare, so I scheduled an appointment. Her office staff, MaryJane, called to get my current insurance information. Then two days later I was informed that I had an outstanding balance--from 10 years ago--that needed to be paid before my appointment in early May. I returned the call and asked for clarification as to the charges and mentioned that I had not received a bill/statement at the time. MaryJane said she would get that to me. Next day I get a call that the charges went into collections. to send a bill for a couple hundred dollars to collections without even sending me a statement that to me crosses the ethical professional boundary that I cannot overlook. MaryJane assured me that since this charge was in collections, it would not affect my ability to see Dr. Modesta. Dr Modesta is a great doctor but her office practices are unprofessional. I do not know if it has improved in 10 years, but I am not keeping my appointment to find out.

I started seeing Dr. Hernandez soon after I moved to Phoenix, 'only' because he was near my apt. It…read morewasn't long before I realized if you have a complex medical history he is not the doctor for you! I have no idea why I stayed so long other than he was close. Once he came into the exam room and told me he could hear me wheezing from across the hall but of course he did NOT address my loud wheezing. When I left his office I immediately went down to the 3rd. floor to my pulmonologist office. After seeing a intake nurse my pulmonologist saw me immediately (I refused going to the hospital since I have 20 yr. old cat & didn't know anyone I'd trust taking care of him yet)! My last, last straw came last year when I had FINALLY found a interventional radiologist who has the expertise and experience to remove a 10 year dwell time IVC filter and I requested a referral to see this doctor. Dr. Hernandez refused even after I showed him the emails between this Dr. and me. Believe it or not, Dr. Hernandez thought the emails were from a scammer even though the emails came from Banner Anderson hospital. I even showed Dr. Hernandez the email after this Dr. had pulled my IVC filter scan and said my IVC filter legs was embedded in my IVC!!! I came out so upset/near tears one of his office staff came over and asked the problem. Once I explained she offered to go talk to him. Praise God, she came back with the referral I requested. Since this was potentially a very dangerous situation in a week/after getting my ins. approval I was in surgery getting my embedded IVC filter removed @ Banner Anderson hospital by the Dr. who Dr. Hernandez 'claimed' was a scammer! Need I say after that I found another PCP! Let me end by saying, if you do not have a serious or complex medical history by all means Dr. Hernandez maybe a good Dr. for you.

Dr Hernandez is amazing, I went to get a second opinion because I did not believe my regular Dr…read morethat my back was fine, I was still having pain, Dr Hernandez showed me why I was having back pain with the same X-ray papers that my other Dr had, Dr Hernandez quickly referred me to a chiropractor and told me he was going to talk to him and tell him to call me. Within the hour from leaving the office the chiropractor called me and set me up with an appointment ASAP. I am very impressed with Dr Hernandez and how he took care of me and made me feel very happy. Drs like this are hard to come by, Thank you Anna Maria from Dr Warren H Heller's office (the ophthalmologist) for referring me over. Dr Andres Hernandez is truly AMAZING, Erica and Patricia accommodated my appointment Thank you girls .

Dr. Wooten took care of my partner his whole life, so when we had our son and our daughter a year…read morelater he was our go to. He did a great job with my son's circumcision, even hugged and comforted me as I was a post partum mess crying in the lobby. He loves his patients and their parents. If you instantly bombard him with questions you may have some issues because that's not how he operates. Let him look over your child, say what he has to say and then he opens up the floor for any and all the questions you have. The man has been in this business for longer than I've been alive. And his NP Anthony is just as amazing as he is, you will be extremely taken care of by their entire staff (shout outs to Ms. Annabelle and Ms. Janessa for always showing us love) Dr. Wooten truly is the pediatrician of the southside and we are so lucky he chose to stick to his roots for us. *Wait time has increased with Covid because of sanitation measures being taken... but I've never seen a pediatrician's office so filled with so many people willingly waiting because of how loved he is. Just schedule when you know you have some time and rest assured your child is in great hands.

ATTENTION PARENTS OF COLOR; HE ISNT THE ONLY DOCTOR OF COLOR IN THE VALLEY DO NOT FEEL AS IF YOU…read moreCANT SEE OTHER DOCTORS OR FEEL TRAPPED. If i could give 1 star i would.... The receptionist needs to be retrained or maybe needs some home training. The doctor is even worse he has this sense of feeling like hes better than anybody and everybody. As i called and explained that i received an email about the time of my appointment and it was wrong i was hit with whataboutism and was dismissed. Instead of apologizing about THEIR system errors i was scolded about my previous missed appointments. As an professional and a nursing student seeing a doctor that i once looked up to treat his patients like this is extremely heartbreaking. This appointment was extremely important for my son and i was told maybe if my appointment was earlier i could of squeezed you in. Mind you the system itself had an error and i was blamed for said error. STEER CLEAR FROM HIM AT ALL COST.

Jasser was a good Doc, but hes rarely available. the REAL problem is the ABSOLUTE clown-show of an…read more'office staff' there. A mistake once and a while, ok fine. But they make more mistakes than they get right. They routenely mess up appointments, screw up perscriptions, and sometimes forget to submit things to insurance for months preventing you from getting what you need. You have to call them constantly to get anything done. they push Klara to communicate, but thats only if you want to message back and forth every 4-5 hours and get your problem resolved after a week. Hate to do it, but Im off to find a new doc after 15 years.

Dr lee was a great doctor for a while. Then when I stopped working with him he didn't care less…read moreabout my issues. He dismissed my back pain until I went around him to get an MRI. I was right. Bulging discs and bone spurs with moderate degenerative disc disease. Treated me for awhile then BAM-nothing. Not even willing to help with a non controlled med or a pain referral. Smh see Stephanie Martinez if you go here

I love Dr Linda Austin. I feel like I matter to her. She carefully listens to what I have to say…read moreand I never feel rushed.

I love Dr. Austin, ive been seening her for almost 30 yrs. Shes been a amazing Dr. and a great…read morefriend. So sadly i just learned shes retiring in November broke my heart. Will miss her and Flora.