This company gets WORSE AND WORSE AND WORSE. They must have taken the biggest idiots in the…read morecountry and put them in charge of this company. The overall service isn't horrible. But have a problem and wait and wait and WAIT to get it fixed as these Bozos sit around with their thumb up their asses and their finger in their noise. It's EMBARRASSING. And while I did not have Internet today and decided finally I'd call 411 for the customer service number, once I was connected the guy told me he couldn't help me because HE was in Tampa and could neither help me NOR connect me with anyone who could. Part of their strategy for the most idiotic customer service on the planet is to have a different group of people servicing each county where they do, uh, business. Need help? WAIT. And PRAY. These people are brain dead and now decaying. The WORST COMPANY I HAVE EVER DEALT WITH FOR CUSTOMER SERVICE. THEY SUCK.

I called for tech support on my wireless connection. Tranfered to India where I waited on hold 30…read moreminutes. When I finally got through I had to spell my name 4 times. She put me on hold three times before telling me she couldn't help me. Transfered me to Brighthouse Orlando (!) where I waited on hold 45 minutes before hanging up. You suck, Brighthouse and so does your business affiliate in India.

Michael was a great help helping us select a new iPhone and setting the phones up. We were in and…read moreout in 40 minutes. Michael also informed us about getting a cover for the iPhone 14 lenses. I've been coming to this VERIZON store for years and I've never had any problems with getting help. Come see Michael at VERIZON for your next phone!

Didn't have an appointment, showed up around 6:00 pm and waited about 30 minutes. Honestly even…read morepre-covid I've waited that long so that wasn't a big deal for me. What was a big deal is I was getting an upgrade to and iPhone 12 and the man helping me - I wish I'd caught his name - royally destroyed my phone. He somehow put in two activation requests? And therefore when I got home my new phone wouldn't do anything remotely phone related aka make calls, send texts, etc. The store was closed at that point so I couldn't go back. Cue me then calling Verizon and spending nearly an hour on hold with them... the first person was pretty useless and said I wait until the next day and go back to the store, we went back and forth a few times until eventually she transferred me to an actually helpful person who said that he would fix it but it would take a few hours and at ~some point throughout the night my phone would activate. It does work this am thank goodness, but no thanks to the workers in this store. Thanks goes to the IT guys at Verizon corporate. And even the people I spoke with on the phone were like "wow, this guy really messed up your phone" soooo Update: two days later it's not working again - so I'll be going back to this store attempt to remedy the problem. Second update. Changing my review to two stars because the manager fixed it all up for me today and was very kind... doesn't negate the four days I've spent being annoyed & not having a working phone though.

I usually refer Metro by T-Mobile as Metro Ghetto. I take it back the Clermont location is awesome…read more I always receive great customer service in an era where customer service is almost non-existent. There is this gentleman that works there that is South American and does a phenomenal job. He is such a professional and a gentleman. I needed his assistance about an international SIM card I bought. His answer was very truthful and helpful.

From the owner: Switch today & enjoy America's largest 5G network.read more

lady that helped us the last couple times in needs a customer service class at least…read more No personality, never gets out of her chair, and if you even lean in to hear her, she jumps back like your trying to attack her. uncomfortable.

I pulled up at 5. The agent locked the door in my face snd refused to open it. When she let a…read morecustomer out she held the door so I couldn't enter. I just got a new service and needed something for it. They don't care a bit.

Tommy and the team at Bayshore interactive were very helpful in providing IT consulting services…read morefor our fast growing company. We had some challenges figuring out an IT roadmap that was going to give us the best ROI very quickly. They assisted us in figuring out how to integrate our current ERP system with a more secure and robust internet infrastructure. I highly recommend Tommy and Bayshore Interactive if you want a professional and highly efficient IT partner.

Bayshore has saved me from so many IT nightmares--I couldn't live without them. My business…read moreoperates completely in the cloud so any problems with our internet completely shuts us down. I had been having a huge issue with our wireless signal extending throughout our building and I was told it could not be fixed by IT reps from two different companies. When I consulted Tommy from Bayshore about my issue he immediately had a solution and installed an amazing device that gave me wireless signal down the entire entire street block. He and his entire team are incredibly knowledgeable and resourceful. He doesn't just find a solution--he finds the best solution available--no shortcuts. If you need someone you and your business can depend on, call Bayshore Interactive--you won't be disappointed.

Bryan was such a pleasure to talk to and was extremely helpful! We were in and out in only 17…read moreminutes! Best experience I've ever had at a T-Mobile store!

The store is well maintained and well staffed, although busy. Carlos was amazing and made our…read moretransition easy and simple. He went over and above for us

Joe replaced the motherboard for the tv and was very knowledgeable. He was prompt and courteous…read more Very thorough when it came to checking if the fix worked.

I am so impressed with the service provided by JCA Electronics. Their representative stayed on the…read morephone with me for 30 minutes trying to solve an issue with my TV. He actually diagnosed to be a problem with my AV receiver. Many thanks to this company for solving my problem. Highly recommend this company