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    Verizon

    Verizon

    (26 reviews)

    $$$

    Stevie the one with the lil bun on the Top of his head doesn't respect the customers that put's the…read morefood on his table, although I arrived with all ID and all pertinent information to acquire a simple print out of a past billing statement. Stevie claimed I needed my wife present which was later found out she was Not needed as I was a Manager on the account costing me 2 round trips and 1 1/2 hours of wasted time and $10 in gas. I had explained to Stevie my wife was awaiting surgery and could not make the trip and I had her ID with me and she was available to speak on the phone all to No avail. I am not sure if it was incompetence or Stevies special time of the month that made the problem.. The next day the Manager corrected the problem professionally and politely which was appreciated! Thank You Danielle!

    we went to this location on Dec. 28, 2025 to join the family lan with the free Samsung hones and…read moregot none. We ported 2 numbers and got a new phone number in which should have come with 3 free hone & the family plan would be 25 a line. Instead we where forced to bring our own and saved nothing and when we called 611 the Philippine office lied and told use the tv ad was not true. So been trying to fix it since and they will not honor it without price hiking our bill. Also the family should be $100 plus tax and then minus our first responder discount. They don't want to honor nothing so we are filling a complaint with the BBB for price hiking and theft by deception. They now they have 30 days to fix this and will not so if this has happened to u at the store or from there Philippines office I erg u to do the same. In the past I had to press Identity fraud against the Philippine office after giving this office access to my phone. Also I can no longer call 611 because they send all my calls to the Philippines office for some reason and they don't listen to my and always jerk me around. At this point we are not sure if we trust Verizon anymore and if someone starts a petition against them I'll gladly sign it because the only way things will change with these big company's is if we the people take a stand. Also with todays technology u can no longer fill any complaints or reach the main office by phone and not all people now how to use the computer. this to me is bad business we are being forced to do everything on line so they can get away with thing and treat us like we don't matter and we are not computers.

    IQ Fiber

    IQ Fiber

    (16 reviews)

    Southside

    No other Internet provider compares. No contract, wifi 7 equipment included, no data caps with…read moresymmetrical Internet speeds. Love the transparent pricing, the price you see is the price you pay.

    I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!

    Verizon Fios

    Verizon Fios

    (8 reviews)

    So disappointed as I was really looking forward to moving my service to Frontier/ Verizon Fios…read more However this was not to be. My original install was scheduled for July 5th. When no equipment or installers arrived, I spent an hour and a half on the telephone trying to sort it out. The four people I spoke with all apologized and couldn't understand why or how it had been canceled. An email arrived advising that I was to do a self install, although no equipment has ever been sent and it would be impossible for me to install FIOS! Another install was scheduled and assurances made that the installers would in fact come the following week July 10, and the equipment would be there prior to that date. When no equipment arrived and they did not show for a 2nd time today, I called in to cancel. 6 different people all politely apologized to me and tried to assure me that they would come on a third scheduled appointment on the 12th! Seriously? Imagine my surprise when I received a bill today from Frontier for services started on July 5 ( original scheduled install date) Dennis in the retention department finally was able to cancel my order, cancel my account, and request credit removing all charges. Yet it will be 7-10 days for approval, he tells me not to pay this account, and there shouldn't be a problem. I have an order confirmation # and it won't be a surprise to me if I have to follow up on this also. I have no confidence in Frontier after so many blunders and wasted time. My service was never even started, but they are billing me for it. Each time I have had to call in, it take several people and about an hour and a half transferring you between departments. Do you have time for this? I would hope this organization takes a real look at their lack of communication between departments and becomes more proactive than apologetic.

    Be prepared to be available all day and then stood up without notice. This happened to me more than…read moretwice without warning or call back from the company. Then you will have to call them back and wait 30 minutes then explain to the rep only to be transferred to support with a grand total of 2 hrs on the phone. As if it wasn't frustrating enough to be stood up!! 1 star only because the fios service.

    Spectrum - televisionserviceproviders - Updated May 2026

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