We had issues with the TV antenna on the house we bought last year. We live very rural, and…read moreover-the-air Digital channels would drop out, come back, drop out again. Chuck came out and explained in detail how the two antennas on the mast were not oriented correctly, and how there were some dead spots or weaker signals in our area. He tested both antennas, determined which one was better to receive the channels we wanted, and expertly realigned the best antenna and adjusted the cables. The digital channels on the TV are working great now. Chuck and the team at Al's TV Antenna & Satellite did a.great job for us at a reasonable price.

These guys are great very friendly and professional Helped…read moreme with an older dish tailgater after a lightning strike they pointed me in the right direction that it might be the hdmi port on the TV or the cable well it was the port on the TV They even gave me a cable incase Thank you very much Al's TV Antenna & Satellite

So disappointed as I was really looking forward to moving my service to Frontier/ Verizon Fios…read more However this was not to be. My original install was scheduled for July 5th. When no equipment or installers arrived, I spent an hour and a half on the telephone trying to sort it out. The four people I spoke with all apologized and couldn't understand why or how it had been canceled. An email arrived advising that I was to do a self install, although no equipment has ever been sent and it would be impossible for me to install FIOS! Another install was scheduled and assurances made that the installers would in fact come the following week July 10, and the equipment would be there prior to that date. When no equipment arrived and they did not show for a 2nd time today, I called in to cancel. 6 different people all politely apologized to me and tried to assure me that they would come on a third scheduled appointment on the 12th! Seriously? Imagine my surprise when I received a bill today from Frontier for services started on July 5 ( original scheduled install date) Dennis in the retention department finally was able to cancel my order, cancel my account, and request credit removing all charges. Yet it will be 7-10 days for approval, he tells me not to pay this account, and there shouldn't be a problem. I have an order confirmation # and it won't be a surprise to me if I have to follow up on this also. I have no confidence in Frontier after so many blunders and wasted time. My service was never even started, but they are billing me for it. Each time I have had to call in, it take several people and about an hour and a half transferring you between departments. Do you have time for this? I would hope this organization takes a real look at their lack of communication between departments and becomes more proactive than apologetic.

Be prepared to be available all day and then stood up without notice. This happened to me more than…read moretwice without warning or call back from the company. Then you will have to call them back and wait 30 minutes then explain to the rep only to be transferred to support with a grand total of 2 hrs on the phone. As if it wasn't frustrating enough to be stood up!! 1 star only because the fios service.

Happy with my purchase and the service. Dave delivered my set and set it up for me. This is the…read moresecond set I have bought at Bob's TV and they have always been very helpful.

What a life saver BOBS TV is !!! While visiting my parents the TV blew up... after shopping 5 box…read morestores we stopped at local tv store. WOW! Outstanding service, priced better and to top it off they deliver and set up the TV. The service and tech service is impeccable, explained the remotes in detail. We highly recommend BOBS TV Summerfield. Thank you !

Worst customer service I ever heard of. Called Friday that my internet was out, went through…read moreseveral procedures over the phone trying to correct the problem. After 15 minutes was told they need to send a technician out. The earliest appointment was Monday afternoon, I said that horrible service and was told that's the best they can do Monday between 1 to 5 pm. Horrible Service at best.

The worst customer service I have ever had they tried to fix my problem over the phone and failed…read moresaying it was my router so they sent me one took 3 days and that was not the problem. I'm waiting for a call back to see if they can fix it again over the phone. They said they can't send someone out because it says it's connected all my streaming services are buffering and I can't get online. I talked to the service representative about the inconvenience that this is causing me and all they want to do is try to get me to upgrade to a higher megabytes they did say I would be compensated for about 3 dollars a day, big deal I need to work online.

DO NOT PURCHASE THIS!!!!!!!!!!!!!!!!!!!!!!!!…read more We recently purchased the A-Box from a Home and Garden show we attended. We were very excited to learn about this product because we do not use cable and only have internet thru Time Warner. We stream Hulu, Netflix and other streaming devices. We asked the individual hocking this item if it would work for us. He stated that as long as we can stream Netflix we are fine with this product. We were of course thrilled and purchased one. They were of course conveniently out of boxes so we had one shipped to our house. The set up was tough but we figured it out. However, we couldn't get anything to stream, it kept buffering or saying it couldn't find anything to stream the move or tv show selected. And when we kind of got it to work the quality was horrible and some movies had Chinese subtitles..I understand that some of this is barely legal but honestly not worth it. When we FINALLY was able to speak to someone about the issues we were having she made us run tests to check internet speeds. She ends up telling us that in fact we don't have enough internet speed to run this service and we need to either increase our internet speed or buy a booster. We will be asking our credit card company to fight this charge because we feel it was fraudulent. I would not recommend this product to anyone. Save your time and money. Sincerely, Unhappy Customer

Complete and utter rip off. Do not make business with Julie B Bishop or A Box TV selling android tv…read moreboxes. She is a liar and will not refund your money back. for a detailed report check her company out on http://www.ripoffreport.com/reports/specific_search/a%20box%20tv or type in the search field a box tv!

While the service is working, their Fiber 1Gig options is very quick, however, I just had my first…read moreoutage today (4 weeks after install) and the customer service is non-existent. Regarding customer service alone, it would be a zero rating. First, went to their app, but it insisted that no outages were present in my area (well, that was false). Then started a chat, but the bot went on for 1.5 hours with notices of please wait ... finding an agent. About 45 minutes in, I also called customer service, only to stay on hold with no help for another 45 minutes, with constant message for me to try out the Frontier App. Finally, I received a text, where Frontier acknowledged that there was in fact a "data outage" and to expect a fix in another 2 hours. During this time I was never able to speak with a real person via chat or phone.

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.