Positive: Professionalism, Quality, Responsiveness, Value…read more Our experience with John and this organization has been amazing! Highly organized, likeable, knowledgeable and professional. You won't find another harder working for your needs and interests. Not just another client but someone who cares to go above and beyond to communicate openly and honestly even about not-so-good news. I cannot express how pleased and grateful we are to have found him. Five stars is not enough!

Ran by a bunch of clowns really. I signed my lease under the impression of a certain standard of…read moreliving, only to discover that the management team intentionally withheld information regarding major construction projects during the signing process. This construction began in April 2025 and remains ongoing over a year later. During this time, residents have been paying full price for a shell of an apartment; the dog park, grill areas, and private patios have been completely unusable since the day work started. Throughout this entire period, there has been a total vacuum of communication. I have received zero construction updates. I'm not sure if TPM has the experience or brain capacity to successfully navigate situations like this. David's response "oh you'll have to come work at our office space during construction" is ridiculous and laughable. This reflects an uneducated person at their highest, so I don't blame him just his circumstances. Do better david lol David Levlon and John Martin have been specifically instrumental in this failure. Their handling of my property's issues has been characterized by a staggering level of inadequacy. My experience has included a 48-hour lockout due to their clerical errors and a complete disregard for resident safety by allowing unauthorized individuals access to the site (construction staff have written access codes onto the property in sharpie resulting in break ins). The financial unprofessionalism is equally appalling. Management actually demanded that I spend thousands of dollars on custom blinds (but why not the home owner buy these? Wild). Perhaps most unprofessional of all was the response to my legitimate grievances. John Martin explicitly stated that he instructed his team to stop contacting me after I raised multiple concerns regarding the loss of natural light and amenities. Choosing to silence a tenant rather than address a lack of habitability is a coward's approach to management, but mirrors rat behavior which reconciles with TPM. Stay away from these greedy pigs. See videos below:

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

I rented a home from them in Whisper Valley and they were always on top of any request and made it…read morea pleasant experience.

I looked for help finding an apartment in Austin and found Nu Edge with its high reviews and…read moredecided to give it a try. I worked with Karina who was amazing and helped us find an apartment in our budget, with our top needs, and in an amazing location. She was very very patient with our changes and found several options very quickly to present to us. She toured with me several properties and was extremely helpful with her knowledge and always answered all my questions. Thank you!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I wanted an easy, minimal effort required property management setup and I got exactly that. It took…read moreless than 3 weeks to list my property, find a renter, get them approved, and lease signed. Thanks to Tyler and the rets of the Keyrenter team.

We had a very poor experience with Keyrenter Property Management Austin, particularly as tenants…read more From day one, there were multiple issues, including receiving the property in an unclean condition at move-in, poor communication and follow-through throughout the lease, and aggressive, money-driven tactics during move-out. The team appeared inexperienced and consistently unprofessional. Overall, this was the worst rental experience I've had as a tenant.

I just wanted to share with other people looking for apartments the experience that I had at MAA…read moreBarton Creek at 2001 South Mopac Expressway. I'm a black person and there was another black lady named Therese Felder in The leasing office at MAA Barton Skyway. I walked in to look at an apartment after calling her on the phone. Therese Felder, The MAA leasing agent, seemed to be in a bad mood, rude and unhappy with her job when I arrived and refused to show me any of the vacancies at the complex. She asked me to come back in 20 minutes when her co-worker Sandy was there so that one of them could show me a unit. I walked around the grounds of MAA and there was trash everywhere around the grounds the dog park and the dumpster at the gate was overflowing with garbage & smelled. I saw leaks and running water coming out of many units outside walls in that complex and repair trucks were everywhere. I came back to The MAA leasing office 20 minutes later and the other lady named Sandy was there and she also said that she didn't have the time to show me a vacant apartment and was rude. I'm very disappointed with MAA and all of their properties, so I decided to rent at the Gables next door which I love. I hope this helps all you people that are looking for apartments. MAA Barton Creek Apartments has too many building and staff issues. I would skip MAA and look at other apartments in the area.

Theresa was very knowledgeable and helpful. I appreciate her professionalism and exceptional…read morecustomer service.

Jason was a great help when I was looking for a home in Austin. As a first time home buyer I had…read moreno clue where to start and Jason's 20 years of experience in Austin was invaluable. He knows every neighbor hood in the greater Austin area and understands the market. He knew exactly what bid it would take to get the houses we looked at. If your looking for a house in Austin Jason will be a great choice, especially for a first time home buyer like myself!

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

Roman was so helpful throughout this experience. I am very glad that I chose him to represent me,…read morehe ask so many questions that I never thought to ask. We were searching for a home for about almost 2 months and he never gave up on me. I would totally recommend him!

Too many corners cut!!…read more I hired Roman Lopez to find a tenant for the rental house I just bought. The very first application they received they sent to me - the guy declared his income to be $0, and when I questioned it, they said that they talked with him and that he was a web developer that just sold his company. I reluctantly agreed, since I wanted the place rented ASAP. Big mistake - the guy had warrants out for his arrest, and his "emergency contact" was his estranged wife who had a restraining order against him and was not legally able to sign a contract. Roman never called her or did any sort of thorough background check. The guy is now in jail, and his girlfriend is renting my house out on Airbnb without my permission - they haven't paid rent in 2 months, and while they're making $263/night on Airbnb, I'm stuck paying the bills while waiting for the eviction process to proceed. My mistake - I trusted that Roman was a professional and knew his business - he just wanted to make a quick buck.

Patrick and Melody Birdsong were an amazing team to work with. I was a first-time buyer looking for…read moresomeone I could trust to guide me through the process and I got that and so much more with the Birdsongs. They're a fantastic duo: professional, responsive, and incredibly knowledgeable about the Austin market. I always felt supported and informed, and they went above and beyond to make sure I found the right home. It never felt transactional. They truly care about the people they work with, and that made all the difference. If you're buying or selling, do yourself a favor and call Patrick and Melody.

We've had an excellent working relationship with Patrick and his team through 3 sales. We first…read morenoticed Patrick when he sold the home of my neighbor in Lakewood. The use of staging materials has been spot on for both the sale of my primary residence and one investment property. Additionally, Patrick helped to facilitate the sale of a distressed property in South Austin. Patrick has offered referrals to use when we were looking to relocate to the Hill Country. Ultimately, we didn't choose to move yet, but we will be looking to him again to sell our residence in Travis Country when the time comes. He is a very knowledgeable and capable Real Estate Consultant whom I am pleased to know and have as a resource.

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Don is very realistic and a straight shooter. This was my first time renting a home and out of all…read morethe agents and companies we spoke with he had the lowest fees and by far the most simple process. I would recommend him. And he answers the phone and calls back. All the simple things to put me at ease being a first timer! But it wont be my last!