So bad. If you want GOOD internet do NOT pick Hughesnet…read more Bunch of scammers with awful service. If you want to have maintenance come every time it SPRINKLES outside to "redirect" your satellite dish then you should pick them. Lies upon lies from this place... have fun if you decide to choose them :)

This is the worst internet service I have ever had. We cannot stream a movie on our tv or watch a…read moreYouTube video on our phone. It just try's to load you might watch a second and then it goes back to loading. The service is terrible, they want to charge you to fix it but when they come out to fix it the service stays the same . If your a game do not get this service!! We are paying for nothing!!! This review is for Hughesnet service

I have been a subscriber for over 11 years. When I've called with a problem, the technical help…read morestaff are always polite and patient and never make me feel stupid for having a problem. If they don't know the answer, they ask someone there to help them get it answered. I've been impressed with the longevity of the staff--that's a very good sign for how well a company is run.

From the owner: Mercury Telecom is a full-service Internet communications company specializing in providing…read morehigh-speed Internet access and fully-managed cloud-hosted phone systems and service to businesses, governments and non-profits throughout Michigan.

This company and its owner have so much passion to help small businesses. If you have internet and…read morephone service for your business give them a call and you too can save $1,000's per year. If you have a restaurant, manage food banks, run a school, own a hotel, or even a hospital you need to call 343 Technologies. The IOT in a box solution they sell will help you save $1,000's per year. To be able to monitor your refrigerators, coolers, freezers or even smokers is huge. Set thresholds to you are notified immediately.

From the owner: 343 Technologies is a business solutions company. We work with a large network of partners to…read moretailor customized solutions for your business. Whether you need broadband internet service, fiber, VOIP office phone system, wireless sales, phone and tablet repair, or an M2M/IOT solutions. We are headquartered in Jackson, Michigan and serve customers nationwide. We serve businesses of all sizes and types, from small businesses to enterprise, public sector, and not-for-profit organizations. Let us show you how we can add value to your company. Contact us today to schedule a service appointment.

I had requested that TV services be terminated in June 2022. I returned all of the cable equipment…read more(receivers/DVR) related to the TV service. The company started a new billing cycle on 1-8-2023 and informed me of the charges on 12-12-2023. They included a $78 fee for cable TV services and a $21 charge for TV broadcast fees. I told them that all of the equipment was returned so there should be no TV related charges. They insisted that because they offer TV streaming over the Internet that the charges were legitimate and that they must be paid in full. I refuse to pay for services/rentals/fees that were not rendered and they would not take any action to resolve. Clearly this is criminal in nature. You cannot bill someone knowingly that a service was not rendered and use a hypothetical reason that one "could" use their services over the Internet while refusing to remove the charges. This type of activity is really fit for a RICO (Racketeer Influenced and Corrupt Organizations Act) lawsuit. I have filed a complaint with the Michigan Attorney General. The idea that they could force TV services without equipment to watch TV is absurd. The excuse that one "could" stream their content is absurd and they do not even care.

Charter would not let me change the password to my own email account without having my husband's…read morepermission first because he's the 'account holder'! Seriously. It's 2015! In a similar situation years ago, my husband gave Charter 'authorization' to let me change the account without his permission. We found out today, that the exception to that policy is 'password changing'. Really? And do I follow one step behind him as well? Considering I have ALL of the account information including four digit pin, address, zip, social security, etc., it is NOT a matter of protecting our account for security purposes. That's an insult to even use that as an excuse. They weren't helpful nor were they the least bit interested in resolving our issue. Due to a regulated industry, they continue to get away with horrible customer service and horrible policies. Deregulate them like the phone companies and things will change real fast. Calling Dish and Direct TV next!

I wouldn't give their customer service a single star. Everytime i have scheduled an appointment for…read moreservice they have changed the time by as much as 4 hours!. If you get dish and ever need a service call, you can probably expect this problem. On top of that they wait until the last minutes of your scheduled time to notify you of the change.

Well what can say... to say the service SUCKED would be like me saying I looked like I did at…read more20.... They messed up my billing so much I have tried to quite them but they wont let me because they put it under the wrong first name. So I am suppose to have a secret pass word... Why yes they do... To bad for me that it is a secret to me... So I call customer service besides hanging up on me I have now be on hold for 2 hours and 50 minutes. So what is Guiness World Record for being put on hold??? I guess my rep from Dish and I are going to find out...

Arbitrary cut off my phone service without authorization 4/26/21 and have still not corrected the…read moreproblem two days later. I am an essential service provider that have been without phones. I am unable to communicate with clients and vendors which including scheduling appointments and ordering medical supplies or drugs. I have been on the phone for over 12 hours today with Charter and no one has been able to correct the situation. I do not know what economic damages this has caused my small business while also dealing with Covid

Ok, where do I start. There is not a Yelp for the main headquarters of Charter so this is a company…read morethat works with and for charter and I believe the same company that has been to our home on twelve different occasions. There is an actual Facebook page dedicated to the horrendous service at Charter. Seeing as we are restricted, like many, in who we can have as our service provider for internet we are unfortunately at the mercy of this awful, awful company!!! It's too long to explain the NIGHTMARE that's been our service for a year now. We have had no compensation not one apology and still our service stinks! We have a huge fluorescent cable that goes from our front yard and literally wraps around our poor neighbors home and perhaps 20 small colored flags for SEVEN months!! We are at a loss? They have stated "we have exhausted all of our options at this point". What company runs in this matter? Has customer service been completely ruined by high up, greedy corporations with little to no sympathy for their customers who pay a bill yet have little to no service? Techs come out constantly, big bucket trucks, bright lights at 2am beaming into our home, three new routers and still nothing! It's odd, I made a complaint once about a local hospital that's rated I believe 2 stars and received nothing until I was emailed by a news reporter who was finally doing a story about these hospitals in my area and magically I had a representative contact me from the hospital. Charter on the other hand won't even give us so much as a pis- off on the phone, I would respect them more if they did. Then I would know they are being honest about what they provide which is nothing but stress and an ongoing battle to remove giant cables, flags and fix out service. I do apologize Charter I know it's tiresome when customers actually want what they pay for :(