Got Watts installed two phases of solar panels on my roof, 67 panels in total. The job was massive,…read morethe price was fair, and the follow up service was excellent. There were hardware glitches after installation, but the Got Watts team reliably spotted them - without me realizing there was even an issue - and sent teams out to ensure my equipment worked as promised. Years later I noticed some leaks through my roof where some phase 2 panels were installed. I notified Got Watts and they sent large crews to my home to rectify the issue over several days. This was no small fix. They probably spent vastly more to rectify the leaks than they did to install the panels to begin with. No one likes to have problems with an install. But, it means a lot for a contractor to honor their commitment and spend vast sums to honor their warranty, and their word, to their customer. I've had "good companies" make promises they wouldn't honor once the initial check cleared. Got Watts was true to their word and treated me in a dignified manner that is rare these days. I would unreservedly recommend the good people at their firm. Special thanks to Sam Moore and Daniel Harrold for their excellent service.

I've used them for multiple projects including an EV charger install, whole house surge protector,…read moreand electrical install on a sauna. It's always been good work and communication.

My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

My project is now finished and it's been about 6 months turned on and functioning- I'm still so…read moreglad that I did this with Ambrose Solar. Any home renovation project has bumps, and this one had its fair share: after initial install they monitor the systems production remotely to see if it's doing what it's supposed to/expected to, and my system was initially under-performing. They caught it and sent out a team to problem solve it, which took a couple tries, but they didn't drag their feet, they kept on it and kept at it and got it resolved. It was no fault of theirs, just a technology glitch. Core fear was that they would give up after a couple failures and leave me following up with them to get it done, but I never had to worry about that. I also did not end up liking where they placed the control box- it was something that was going to make future maintenance of my house trim problematic down the line. They willingly moved it up a few inches for me (and my only complaint was the team that did that didn't patch the original hole as efficiently as they should have. If I had understood the box placement better on the first pass that would never have happened, so this is a bit of a complaint of my own making.) Jon Landsman, who sold me the system, stayed with us the whole time tracking the project, checking in, and following through on every detail, every question, every concern. He never made me feel like the demanding diva that I am, was always prompt and gracious! The bottom line is that start to finish, even with a few bumps in the road, I have zero question that this is a company that legitimately cares about doing what is right. The culture of deeply valuing customer service that they have built is unmatched by many businesses these days. I am SO pleased, and SO impressed, and I can promise that you will be too!

Citadel Roofing and Solar was very responsive, knowledgeable and does excellent work, always…read moremeeting or exceeding their commitments. I highly recommend them.

I bought solar because I wanted lower electric bills and a system I wouldn't have to think about…read more Instead, I've spent the last several months dealing with a system that stopped working in early March and still isn't working the way it should. When this first happened, my system wasn't producing any solar power at all. Since then I've had multiple technician visits, a lot of emails and text messages, and the same problem keeps coming back. After a technician comes out it might work for a day or two, then the production drops again. Months later, it's still not producing what it should. To be fair, communication was actually pretty good in the beginning. My emails were answered quickly and appointments were scheduled. But as time went on, the responses became slower and slower. I found myself having to send follow up emails just to get updates. At one point I was told they would keep me posted about the next appointment. After more than three weeks without hearing anything, I had to follow up myself. The next appointment wasn't offered until after I reached out. One thing that really frustrated me was being told my system looked fine because there were no alerts. That was hard to understand when the system was clearly not producing like it had before all of this started. I even explained that it would seem to work after a technician visit, then the production would drop again shortly after. After months of dealing with the same issue, I asked for my case to be escalated to management. That request wasn't even acknowledged. No one responded to it. No manager reached out. It was like I never even asked. The whole time this has been going on, I've still been making my monthly solar payment while also paying higher PG&E bills because my system isn't producing what it should. I have every email and text message saved from this whole process. This wasn't one bad appointment or one repair that didn't work. This has been months of temporary fixes, waiting for the next appointment, then finding out the problem still isn't fixed. At this point I honestly wish I could have the whole system removed and get my money back. I never expected buying solar to turn into something this frustrating. I gave Citadel every opportunity to make this right. I was patient because I know things can go wrong. After months of dealing with the same issue, I finally decided it was time to share my experience

I'm so impressed with the professionalism and kindness and thoroughness of the electrician who came…read moreout here to help set up our system. David the electrician is highly knowledgeable customer-oriented and incredibly personable!

Surena is very responsible, professional and caring. I truly appreciated her excellent service…read more Highly recommended!

I first reached out to Diablo in 2020. I was solar-curious, but I determined at the time that it…read morewasn't what I needed. This year (2024) I decided that my electric bill was just too much, I was going to get solar eventually, and the longer I put it off the more it would cost me overall. I liked that they didn't harass me. Once some folks get your number they just wont stop calling. Diablo didn't bug me back in 2020 and they were not really trying the hard sale this time either. I called them, had a brief discussion about what I was looking for, and scheduled a visit. I didn't know much about solar installations, so I spoke with a friend who was familiar with these things. He told me what to look out for in terms of equipment. After I got the quote, the folks at Diablo were very helpful answering questions along these lines. Again just providing information, not trying to sell me. Diablo handled everything and scheduled a time to do the install. Overall it took about 3 days. Two days for most of the hardware and then a day about a week later to deal with the mess in my breaker box from some previous work done by another company. Then they handled everything with PG&E and about a month later everything was cleared on PG&Es end. This delay was due to PG&E processing paperwork. Overall it's working well. Just see the before and after photos below. Not of my roof but of my electric consumption. You can see some before and after values as well as how the system performed on a particularly hot day.

Terrible service , this company must have been sold since we installed our solar in 2018…read more Was getting charge $200 just for a quote and when the day they were supposed to drive to the property , we told them ahead of time of how to get in and the code to the pool House , they wrote a report that they couldn't get in After speaking to the manager , they had to sent someone else out but don't know when that will be Very frustrating experience, seems like they don't communicate internally Ended up repairing with someone local in Sonoma county

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

Carlos and team were great to work with, from proposal to permission to operate. I highly recommend…read moreSunlight Electric-Cal Solutions. I wouldn't call anyone else. Great value, great customer service. Couldn't have asked for a better experience.

Tony and Solano Solar Solutions helped my family and I out big time!! We've been living in…read moreFairfield for a long time and never knew this program even existed.. The panels look great and sleek, the company was very professional and helpful, and more importantly we're saving a bunch of money! Thank you!!

I'm so glad we chose to go with Tony and Solar Solutions! Working with Tony and Solar Solutions was…read morea very smooth and enjoyable process. Tony did exactly what he said he'd do in a very timely manner. Our solar looks great and he's saving us a bunch of money. The roofing contractor he chose was very professional and respectful of our property. Everything turned out perfect. I would definitely recommend Tony and his wonderful team to anyone who wants solar installed professionally and properly on their house.

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...