We came in to the ER at midnight. It is now 8AM. No updates, just uncomfortably sitting with a…read moreneedle in my arm - the people I have interacted with have all been pretty dismissive, the phlebothemists in particular did a terrible job, just overall fed up with the experience. I came in for an emergency and I left eight hours later with no answers. The doctors were empathetic and noted it was a scary event which was worth the ER visit, so I am curious why everyone but the doctor was quite awful.

My mom was not taken care of when I arrived at the hospital she was frozen solid they had the AC on…read moreno blanket no sheet she died a week later

obviously going to the hospital is not fun but i went in may 14 and two ladies checked me in and…read morethey smelt really good and they were very sweet , as i was getting testing done a guy , nicholas came to blood test me and he was automatically a very sweet and funny guy . He was talking to the other nurses and was ready to work and everything . His energy is super high and he was just an amazing person !!

I visited my uncle in the Critical Care Unit at McLaren Greater Lansing (room 511) on Sunday, March…read more15. Overall, the care on the unit is strong, but I had a concerning experience with one nurse, Jody. During my visit, she was rude when I asked for assistance for my uncle after a bowel movement, and it took about 45 minutes for him to be cleaned and cared for. Later, she yelled across the unit while I was walking away and made comments that felt unprofessional, especially in a critical care environment where my uncle is medically sedated to give his heart a break. When I returned to ask her name, she seemed dismissive and even preemptively said she expected a complaint. I am also an ICU nurse and understand the pressures of a critical care unit, but this behavior did not reflect the compassionate and professional environment I expect from McLaren. I hope the hospital reviews this to ensure family members feel respected and that the unit remains calm for critically ill patients.

Hospital at 2727 S Pennsylvania is now known as McLaren Osteopathic. They no longer handle…read moreemergency cases. They still handle many needs such as orthopedic surgeries, wound care, hyperbaric services, infusion services, blood tests, etc. Great service by pleasant doctors, nurses and support staff.

I had back surgery there in January (2013) and did not have a good experience. The food was awful,…read morethe nursing staff made me feel like I was a bother - especially when it was time for pain medicine, they didn't communicate when I was allowed to have pain medicine, and once when a nurse administered pain meds in my IV, she didn't bother to clean it with alcohol. I will never go back, especially after having a great experience at Sparrow Hospital a few weeks before.

I had an MRI at Sparrow in St. Johns, MI. in July of 2026. They would not provide a CD to me…read morepredicated on a baseless claim of environmental issues. They should be basing their decision on the best interest of the patient who is their customer. Instead their real motive is to save a few cents! I want to share these images with other providers not in their system and frankly they could care less. Extremely poor customer service!

I'm taking this time to give you a feedback from my stay at Sparrow St. Lawrence. I noticed that…read morepeople will always leave a comment if they didn't like the service that they received as they should but where are the feedbacks when the service was above and beyond? Well I was at St. Lawrence from 11/03/25 until 11/12/25. The people that took care of me were awesome and went above and beyond every time. No once judging me And Dr. Ken was amazing I have never seen a doctor with such a excellent bedside manner. He made me feel confident in everything he did. And he made excellent choices in changing my meds.

I've been using MMP OB/GYN for several years (and through three pregnancies) and have been…read moredelighted with them. Dr. Takyi delivered my first, Dr. Herta my second, and I'm currently pregnant with No. 3. Dr. Herta is my primary OB, and I love her, but I've liked all of the OBs, NPs and the CNM that I've met there. The nurses are fantastic (one in particular always goes out of her way to aak about my kids), and the front desk staff has always been friendly and helpful. On the occasions when I've had a problem, someone has always gotten back to me right away. My current baby has given us a lot of worries, but whenever I've called in with a question or concern, they've gotten me in right away for a checkup (and ultrasound, if necessary). A good friend also went through a pregnancy with some unknowns (due to her own health issues) with Dr. Herta and was very happy with her. MMP OB/GYN is definitely known around town as one of the more natural childbirth-friendly practices. In the two deliveries I've had with them, there were minimal interventions (as per my request), and I felt like both were fantastic experiences. My only complaint about the practice is that it can be a little difficult to get in, particularly to see Dr. Herta, of you aren't pregnant or having a major problem, or if you're a new patient.

My husband and I made MMP our primary care provider when we first moved to Lansing, because they…read moreaccepted our insurance and had a location close to our home. I really wish that we had shopped around more. We've both seen several different doctors, because it can be difficult to make an appointment with the doctor they assigned as our primary care physician. After initially seeing him for my physical, I returned two weeks later for a pap smear and he didn't remember me. With a few exceptions, the staff do not come across as friendly, and I usually feel like I'm inconveniencing them simply by being there for my appointments. When I've brought health concerns to the doctors I've seen, they have repeatedly dismissed or ignored my reports, sometimes allowing treatable conditions to worsen before they take them seriously enough to treat them. When my husband developed sciatica, he received no advice or treatment at all until his third visit to seek treatment. He was simply told to wait and see if it went away, despite the fact that it was causing him a great deal of pain. When he was finally referred to a physical therapist, his pain decreased drastically and he has been able to maintain the improvement at home. MMP has been singularly unhelpful compared to the various other doctors/facilities I've used in the past. We're moving soon, and I can't wait to shop for a doctor who'll actually be able to see me at appointments and who will actually treat me promptly if I'm sick or in pain.

Went in at the end of the night and they couldn't have been more kind. The staff was great when I…read morehad to return this AM for follow up. I don't love the bldg. and they don't open til 10am, but the parking is easy and truly, everyone I encountered was great- highly recommend.

I have been here three times since moving to the Lansing area in 2017. I have had 3 different…read morepractitioners and they were all superb! They listened without judgment, explained treatment plan, labs and films when necessary.

From start to finish, Heather and Connie Pat Rachel and Carolyn, pre-op team Marah and Michelle and…read moreDr Ross did an excellent job!

I had a couple of procedures done at the Lake Lansing facility on the same day. Everyone was very…read morenice and things went well. I had paid a co-pay that day and then saw on my explanation of benefits that I did not owe a copay for these particular procedures. I called their billing department and spoke to someone right away versus having to hold for a long period or having to leave a voicemail message. She was able to determine my refund had been processed and the check would be mailed anytime now. I am very happy with how things were handled.

I've had pretty good care here when I'm in a pinch and can't get into my doctor. This last time at…read morethe Okemos location was the worst. I don't know if Sparrow is desperate, but apparently, they are hiring whomever off the street. I saw Emilia Ivans, PA-C. When she walked in, she seemed like she was afraid to touch me. She didn't make eye contact, and made everything feel awkward. Don't get me started on testing me for strep! It was by far the worst exam I've had. So bad, that when she stepped out, I called to get in somewhere else. I also felt cheated that I still had to pay for the "exam." I understand these kids have to start somewhere, but she needs to work on her bedside manner. In my opinion, based on her interactions with me, I really don't think she's ready to actually be seeing patients. I'll go to Fast Care again- but I think I'll drive farther to go to the Frandor location.

I came here today and I was very pleased with the friendliness of the medical assistant and the…read morenurse practitioner I felt like they both really cared which is what you want your not feeling good. She also sat down next to me and explained every medication and she answered all of my questions. The wait time was minimal about 15 minutes which was less than my quoted time. If anybody ever needed to go to an urgent care I would definitely recommend fastcare.