This facility takes walkins only--no appointments and yet there was only one employee running the…read moreoperation with a dozen clients waiting for their tests. When I complained about their dis-service to the people waiting I was warned that if I said anything else I would have to leave and would be an automatic fail. So I asked for my ID back and said I would find a more suitable lab. I was told I could not leave or I would be an automatic fail. This automatic fail was brought up as an issue no less than 6 times. This place truly sucks.

AmeriLabs24 is my favorite lab!…read more I feel like I know them and their abilities pretty well, because, I've stopped by and used their services numerous times for my own personal (and business needs as well). They are professional and confidential, and I've always been very happy with the results every time. They are a Laboratory collections, screening and testing facility with a layout much like the Ingham County health department clinic...e.g. where you walk into their lobby, go to the sliding window, tell them what you need, they call you back to one of the private rooms, conduct collections, screening, or tests, take the payment, give you results etc. I like to go there because they are friendly, and do good work, but also, one of the reasons I go to them is because they have great prices! They also do mobile on-site collections (come to your business). Also, they are connected with most of the other labs, if I need them to do a specimen collection, they will, then send it out to the other labs (so I do not have to travel far to those other labs). They have an online store on their website too. Sometimes I find coupons and bring them in so I can get a percentage off from the price, or get other discounts by purchasing two or more items. The location and hours make it easy to stop by or just do a drop off and go, because there is tons of free parking there, and they are open from 7AM-5PM Monday-Friday and 8-12PM Saturday, so there is never a problem getting in there, and getting labs done for my business. They're located in Lansing Michigan near Holt in the plaza across the street from Lowes, it is right where I96 crosses Cedar St., same plaza as Causeway Bay hotel.

Very efficient and careful. Pleasant staff. Easy to make appointment with a phone call so you…read moredon't have to wait more than a few minutes.

My daughter is a student at MSU and went here tonight. Was basically told that it is normal to be…read moresick all winter...wtf? Woman she saw should not be working there. Won't go here again.

I really like this testing center. It is a bit of a drive from my home, and there is one closer…read morebut this is worth the drive. The ladies always treat me with such respect and it makes me feel appreciated. The ladies always thank me for comng and do genually care for the people who are coming through their doors. This last week I attended to take an exam and I was post surgery. There were no lockers available on the top and I was not able to bend over. One of the ladies, I did not get her name, came out and put all my stuff away in a bottom locker and gave me my key. When I checked out, she automatically came out with me and obtained my stuff from my locker again. That was so kind. Thank you ladies.

PS: If you're going there for an x-ray, call ahead. I was there twice when they were unavailable…read more It would have been nice for a notice to be on the front door, not inside.

The website has no updated hours, the phone number doesn't work, and masks are required. I show up…read moreat 6:08am to full parking lot, and my place in line is 7:10. Their waiting room is run down and gross, but a mask will keep you safe from everything you touch, like the kiosk that you sign in on . Maybe this place wouldn't be so busy, if they opened up smaller facilities in more areas, or offered blood draws at their redi care facilities. KG

Employees are rude and just don't care. Went in after a fall on the ice ankle was swollen but they…read moredidn't care they wanted me limping to the lobby and front counter no concern for my pain whatsoever. Then they send me on my way with crutches and just leave me don't open the door anything another patient seen my struggle and helped. At the counter they forgot my doctor not when I asked they told me go ask someone else like seriously?!?

Got to south side urgent care right at 9a, there was me and 2 other ppl waiting to get in the…read morebuilding and the doors were all still locked and the reseptionist was sitting at the desk and didn't unlock the doors till almost 905a and was rolling her eyes and had an attitude.Checked into the kiosk since I checked in online then went to the rece and told her what I was there for and she was giving me attitude. I don't think I'll be coming back to that location any more even though it's the closest and after. the 2 ladies I delt with once I got called back were awesome with me.

I came in twice with multiple symptoms and both times I was told it was "just a sore throat" and…read moresent home. I honestly started to feel like I was being dramatic or imagining how bad I felt. They even told me to come back in three days if things didn't improve... so when a week later I came back feeling even worse, I thought I'd finally be taken seriously. Instead, I was dismissed again with no medication. The very next day I went to another urgent care and found out I had influenza. So no, it wasn't just my throat being a little overdramatic -- it was my entire immune system fighting for its life. I won't be coming back, but I do hope future patients are taken more seriously the first time.

If I could give Okemos Urgent Care zero stars, I would. I called ahead before coming in,…read morespecifically asking if they were busy, and was told it wouldn't be a long wait. That was an outright lie. I sat there, in excruciating pain from a scratched cornea, for over an hour and a half, barely able to keep my eye open. And just when I thought my turn was finally coming, I was bumped back further because a mother with a vomiting baby took priority. I understand triage, but at that point, I had already waited longer than anyone should in an urgent care setting. To make matters worse, when I tried to cancel my appointment and leave, I could not get the attention of a single staff member. I waved, I stood up, I even tried calling from inside the waiting room--nothing. Their complete lack of communication and concern for their patients is appalling. This place is an absolute joke. If you actually need urgent care, go literally anywhere else. I wouldn't wish this experience on anyone.