This is a follow-up to my earlier review. Sparky's reached out to me the following week and apologized profusely for their design mistakes and their delay in responding (citing several unusual and concurrent, personnel and scheduling issues) and offered to refund the cost of my originally purchased product, which I very much appreciated. I feel this was an appropriate and very professional way of dealing with my issue. Kuddos to them for doing the right thing! read more

Sal (Sparky's Balloons) did an incredible job with the balloon arrangements for my brother's Celebration of Life. During such a difficult time for our family, he showed genuine compassion, professionalism, and care in every detail. The balloons were beautiful and added a warm, uplifting touch that helped us turn a heartbreaking day into a meaningful celebration of my brother's life and memory. It meant more to us than words can express. Sal's work shows that balloon décor isn't just for birthdays--it can also help bring light and beauty to life's most emotional moments. I highly recommend him to anyone looking for someone who truly cares about making an event special and memorable. read more

Sparky's Balloons - Elegant Balloons - Balloon Services Near Me - San Francisco, California

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We reached out two days before our event to request balloon decorations for a birthday party, and the booking process was incredibly easy. We called to check their availability, and they directed us to fill out the contact form on their website. We submitted it, and they got back to us the next day to review the details. After that, they sent a proposal by email, which was simple to update, and once we approved everything, we made the payment. On the day of the event, the only hiccup was timing. We told them that setup was scheduled for 3:30pm and the party would start at 5pm. When we didn't see them for a while, we tried calling but didn't get a response. They didn't arrive until around 4:40-4:45pm, which was much later than we expected. They mentioned they thought 3:30pm was just the earliest they could arrive, but we actually needed them there at 3:30pm. Thankfully, once they arrived, the setup was quick, efficient, and they finished in no time. The balloon arrangements themselves were absolutely stunning. We received so many compliments, and they completely transformed the space. They understood the aesthetic we were going for and executed it perfectly. Despite the timing miscommunication, I would still use them again because their customer service was great throughout the planning process, everything was easy to coordinate, and their work was beautiful. With clearer communication on arrival times next time, it would easily be a 5-star experience. read more

So far I've been happy with the responsiveness, courtesy, and execution. Feel confident that the balloon order will be beautiful and successful for our event. read more

Long overdue review!! KRISTIE and her team are beyond talented with their vision. She is the epitome of trust the process through the impeccable artwork, design, and assortment execution! It wouldn't be a special event without Sparky's! We have used them for our baby shower and daughter's birthday parties and we will always continue to use them. Their works of art whether it be through balloons or custom banners are true works of art, FESTIVELY FUN, and elevates ANY party! THANK YOU SO MUCH!!!! WE LOVE SPARKY'S!!!!! read more

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So bummed...paid $65 for a dozen latex balloons. I called ahead so my order would be ready and it wasn't. And then three of them popped in the car ride home. Is that typical? Going back to buying my own helium tank. read more

Had to order some balloons last minute (same day) for a surprise engagement party and Sparky's pulled through! Super easy - we just called, told them our order, and then they told us what time we could pick them up. The only downside was that it was a bit expensive - I think it was about $80 for everything. They have lot of different colors and designs to choose from which is great and sizes as well! read more

Sparky's Balloons - 12 11 inch balloons in willow and blue slate and a monkey - Balloon Services Near Me - San Francisco, California

Salvador was the best person ever . Do not ever get rid of this guy . He help me surprise my lady with the best valentines balloons !

I was so pleasantly surprised! I was nervous of placing an order online without having seen the arrangements in person. But to my greatest delight, the arrangement looked even better than the pictures and what I was expecting. But the best part is how nice and accommodating everyone was. I had a special request to have the arrangements delivered early for a surprise, and they worked with me to be stealthy and deliver at the most convenient time. It's businesses like these that deserve the recognition!! I'll definitely be ordering from them again. No more guesswork for me! read more

Before you order balloons here two things to know. 1- Helium latex balloons really only last for 24 hours or so, so get the mylar if you want them to last longer. The dark colors seemed to last slightly longer than white. 2- They close at 2. Hard stop. They called me (from a number in Sausalito, so I did not pick up) at 1:47 and in a panicked and not so friendly way made clear if I was not there at precisely 2, I would have no balloons. I feel like they could do a way better job of communicating this early close and also of sending reminders for pick up, say maybe earlier in the day. A little customer service goes a long way. Should I remember I ordered balloons? Yes. Do I also have 5,000 other things going on? Also yes. They have a good selection even though the ordering is all in advance now. I miss being able to go in and pick things up spontaneously. read more

We ordered the Elmo balloon arrangement for our son's 22nd birthday and it was a HUGE hit! I thought it would be only 4 ft tall. It turned out to be around 5'6" lol. Fortunately we picked it up in our SUV so transporting it wasn't an issue. I ordered it via their website 2 days prior - it was ready and waiting during our pickup window. Sparky's: Thanks for your excellent work and for helping to make our son's birthday extra memorable! :) read more

Sparky made sure we left with a smile on our face. Great customer service and balloons for every occasion. Thank you for brightening our day. read more

I called Sparky's to order a balloon bouquet for a birthday party. I was unable to get through to a live person to walk me through my order . I wanted an Instagram worthy background. What I got was not Instagram worthy nor was it even noticed by the guest of honor which was super disappointing $168 later. Yes, the balloons were delivered on time. But you couldn't make out the number. It looked like a telescope because it wouldn't t stay in the correct direction to read it. I wrote the company about my disappointment with their product and Sal did return my call to understand my "less than great experience" , with his balloon company. Because he could not guarantee how helium floats, he could not compensate me for my failed balloon experience but did explain, had I ordered an air balloon not helium it would have tracked better. Since no one returned my call I didn't know the difference but now I am better informed for the next event. So that is why I am a "maybe" for this business. I am sure they provide a wonderful experience for most , but for me I was totally disappointed, and then more so with his lack of concern for my customer service complaint. Sal was very polite and very professional with his rehearsed " we don't guarantee how a balloon floats" policy, but needless to say, he could have done something to make me feel better to want to order from him again. Sal was mostly concerned about his phone service not working and not recording messages over a dissatisfied customer . Thank you for reading. read more

Late post - Called for a last minute balloon surprise for a birthday. I was greeted by phone and ask about a few questions and then made a very nice balloon arrangement. Customer service was great and service was fast. Will return again. The arrangement turned out great. Thanks again. read more

Purchased balloons for my daughter's 6th bday. We surprised her in the morning with the balloons and told her they could play w them after school. They come home in the afternoon and the Mylar balloon had popped and both kids were so upset. I called Sparky's and the owner said to bring the balloon down so he could see it. He said heat can cause the helium to expand and the balloon popped, but the quality of the balloon was sound. He came back with another balloon and wanted to charge me $10 for it. I told him we did not play w the balloon and I've now travelled twice to the store and already paid $60. He said the heat in our house is not his problem. I understand that but told him the balloon should be inflated less if heat in an indoor house can cause it to pop. He said his machines can't adjust pressure they are set. But then he said he under inflated the second balloon, so he contradicted himself. He wouldn't budge on charging me so I left without a balloon for my daughter. I like to support small businesses but never again Sparky's with this owner. read more

So happy with Sparky's. Sent an inspo pic to Sparky's with a design that my daughter wanted for her birthday party and they delivered something even better! It was completely hands off for me. Sal arranged everything with the hotel before we even checked in and when we got there everything was already set up and absolutely perfect. Couldn't be more pleased. Thank you Sal! read more

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I needed balloons early one Saturday morning for a birthday. I was visiting from out of town and Sparky's was awesome. Wish we had something like it in LA. read more

We have used Sparky's for several large outdoor community events. Each time, we asked for very specific arrangements, and every time, they delivered in spades, creating wonderful bouquets that transformed our space. They always arrive on time, early, in fact, and we love that the balloons are biodegradable. read more

I changed this because while I had a problem, Sparky's called immediately and told me what happened and made it right. The customer service has been excellent. Thank you. I paid a big premium to use this place over others and paid the upcharge for the longer lasting balloons. Within 8 HOURS they were mostly deflated. They must have forgotten the high float addition. read more

Sparky's Balloons - 8 hour old deflated balloons - Balloon Services Near Me - San Francisco, California

Great communication & super accommodating. Had a last min request and they delivered! I unfortunately didn't take pictures since I was hosting the event but they made this gorgeous garland for the entrance of the event. Super friendly staff and arrived just at the time agreed. Highly recommend! Thanks guys ;) read more

I loved my experience with Sparky's balloons! From the time of placing my order to delivery and disassembly - the team was communicative and friendly. The balloon arrangement we selected was for our gender reveal. We had two 7ft columns of pink and blue and one 3ft black surprise balloon. The delivery was fantastic - the installer was so kind and helped me determine exactly where to put the balloons, he installed in a timely manner, and he gave me tips on how to prevent the balloons from popping (since it had become a bit windy). We had so many compliments on the balloons from our guests and passerbys. The disassembly was quick and efficient. He took the stands and outdoor weights, while letting us keep the balloons. What I loved most - they kept the surprise a secret from me throughout all our communication. Happy to announce - it's a boy! read more

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Sparkys thank you for your urgency and kindness when I was making my purchase. Absolutely love Sparky's Balloons! Sparkies goes above and beyond to please. Our delivery came and our balloons were were far better than expected. Delivery was on time and friendly. Supporting SF business is so important right now. This is my new go to balloon shop! read more

Sparky's delivered a wonderful bouquet of balloons which helped the family celebrate the birth of our amazing little guy, M. Can't wait to show him the photos that we took celebrating his birth when he is a bit older! Well done Sparkey's! read more

If you're looking for balloons with helium that would last less than 10 hours then this is the place to go. Save yourself the trouble and purchase balloons from your local super market instead.  I ordered my balloons a day in advance thinking it would last me at least 24 hours. Picked up the balloons mid afternoon and my balloons started going limp before midnight. I called Sparkys in the morning and asked why my balloons deflated so damn quick. The lady on the phone basically blamed me instead. Apparently, I was suppose to let her know if I wanted my balloons up in the air for more than 10+ hours. And then basically offered to give me a lecture on how helium works. She even tried to suggest the wind may have contributed to the downfall of our balloons (we walked a block from the store to our car).  I wish I was exaggerating but my free Nordstrom helium ballon outlasts Sparky's any day of the week. Won't be returning. read more

Sparky's Balloons - My sad balloons - Balloon Services Near Me - San Francisco, California

Sparky's has been amazing to work with for a few events for our school. Sal is such a pleasure to work with and sets up beautiful balloon structures on time and as discussed. He also set up a balloon drop for our talent show and that was definitely the highlight of the night! I would HIGHLY recommend Sparky's for any balloon needs! read more

Super nice and professional owners. I highly recommend and it's great to support a local business.

Last minute need for balloons! It never happens, but it did to me. Fantastic balloons and so many compliments!

Thought I rated them years ago but I came in looking for a few letter balloons and they gave me a great "friends of dorothy" discount :) so sweet! LGBTQIA+ workers aye! read more

They always have lovely seasonal window displays that are fun to walk by. Our baby wandered in there one day and was gifted a pretty balloon by a member of the staff which made his day. Everyone that works there are so approachable and genuinely cares about revitalizing local business. I have seen them put up decorations outside for major events (super bowl, thanksgiving, etc) much to the delight of the neighborhood kiddos. Please support your local business and go here! read more

Not reliable. Charged for pick up and delivery then could not pick when arranged. Told next day then another day due to staffing problems. Asked for credit on pick up fee and was told that I could have thrown their stand away. Monica was very rude. read more

I loved the balloon assortments and delivery. Everyone was impressed, thank you! Will use this business again. read more

Sal and crew......THANK YOU! Reviewed during Covid-19 - I work at a school in SF. No graduations during this time. However, we wanted to have a "little something" for our graduates during the diploma pick-up. I called around and lucky for me that Sparky's is the only one that answered the phone. Sal was so helpful and was willing to work with our school budget. We loved our balloons and his two delivery ladies were so helpful. I will always call Sparky's for any balloons! Oh, did I mention they arrived on time, delivered, set-up, and came back a few days later to pick up the balloon stands? Great customer service. read more

Sparky's Balloons - Balloon Services Near Me - San Francisco, California

This place was amazing! I had twenty four hours to plan our Anniversary and Sparky's came through. Sal was very communicative and helped me every step of the way. I highly recommend Sparky's!!! read more

I ordered balloon columns for my son's 25th birthday. What I received was a 2 and a 5 on ribbon with a few small balloons at the bottom of the numbers and around the weight at the floor. Not at all what was ordered. When I spoke with them, they said they were out of what was needed to make the columns so upgraded to the ribbon instead (definitely not an upgrade). I should have been notified that they were unable to complete the order as requested. I ordered balloons for a 25 year olds birthday and received balloons for a 5 year old instead. read more

I had a corporate dinner to celebrate our product launch. I spoke and emailed Kristie several times to go over event. I even had delivery time set for 3 hours before our event just in case. I called when it was getting late from my buffer time only to be told they are not not coming due to order not placed feel free and place an order for my next event free of charge. I would never do business with them again after they left me high and dry!! The balloons were to be the towers in the color of our product I was so embarrassed. read more

I had an event this past week and ordered a 10 ft garland, with a few floating balloons with tassels, and it turned out even better than I imagined. The ordering process was super easy. I left delivery instructions, and entered the event with everything set up and looking beautiful. I could not have asked for a better experience. read more

Sal at Sparky's has supported some of the biggest events in me and my family's lives over the years. He has always delivered on the most amazing balloon backdrops, bouquets, and other decor. I've never seen anyone be more creative than them in their balloon work. Highly recommend! read more

Sparky's was amazing when we ordered balloons for a school event. They were quick and efficient! Our balloons were ready on time and looked exactly as requested! The customer service was superb! Thank you! read more

We had balloons set up for our daughter's first birthday. They came out and set up a mermaid themed balloon arch with a backdrop that matched our theme perfectly. They also provided a number of balloon bouquets to help round out our decorations. read more

Always a great time when you invite Sparky's to the party. Great staff. Great customer service. Great delivery and set up. Made my husband's 45th really something to remember, and a great backdrop for photo ops! Here are our balloons, still looking great, one week and one day AFTER the party! read more

Sparky's Balloons - Balloon Services Near Me - San Francisco, California