Mike went above and beyond to get me an emergency load of water on superbowl Sunday. I can't begin…read moreto express my appreciation for his service. Thank you so much!!!

Mike was fast and did a great job! I called around and needed the water tonight. He jumped right in…read moreand took care of us. Don't bother calling anyone else. Nice rig too.

Have been using Masters because it convenient and they are local, right around the corner local…read more Vic (Jurupa Valley) is always great! Very prompt, friendly and polite. Wouldn't trade him for anyone else, Thanks for servicing us.

Excellent water delivery service--reliable, timely, and professional. Don is…read moreoutstanding--courteous, thoughtful, and always willing to help. A great experience overall. Don consistently goes above and beyond with every delivery. He is kind, attentive, and truly cares about customer satisfaction. His positive attitude and dependability make a noticeable difference.

Got my pool filled. Quick response and delivery was on time. Owner also provided me a good price.read more

Water delivery quick return call. Warren was a great delivery. Driver even turned around and came…read moreback when we wanted more. I recommend this company. They're the best price because we did do our homework and found that these golf offered a very fair price.

If there are any issues, the customer service tries everything to fix them. Had a few issues but…read morethey were resolved

We have been using Glacier as our water service at our company for many years now and continue to…read morebe beyond satisfied with their service and prices! Our delivery guy, Victor is the absolute best. He is always on time, courteous and helpful. Anything service we request, he is on the ball. I can't say enough good things about Victor or Glacier. If you need a service or are thinking about switching, these are the guys you need to call! AAA+++

Chris was great at communicating and scheduling despite frequent changes. He was on site the day we…read moreneeded to get the pool filled and he was able to complete the job efficiently and quickly. Based on my experience, you can't go wrong working with Chris and SC Water Transport.

They are very professional and dependable. Before we…read morecommitted to their service, they studied the job score. They adjusted their schedule because the remodeling schedule was pulled up. The 43000-gallon pool was filled in two hours. We saved time and $. How happy we were to use them.

Update: Blue Triton (Primo Waters) sent me a bill for $400 while they were using another account to…read moredo automatic withdrawals from my bank. I called them weeks ago to fix the problem and they said they did, but I just received another letter saying they are putting me into collections! What do I do? Please avoid using this company. I tried calling again to get a foreign customer service agent that had to put me to an agent to resolve my issue! They said they needed to put me over to someone else, but i was just put on the wait for over 30 minutes to be hung up on. The left hand doesn't know what the right hand is doing!

I first want to thank Customer Service Manager, Janice who helped me today. I had to call as a new…read morecustomer, to ne elevated to her and wait online for over 30 minutes. She was kind and apologized. She updated my mom's account, saw the payment and noted, that a payment was made on May 22. She assured me that mom's water would be today, and set her up on a text notice for future deliveries. Today was a 100% percent turn in the right direction. She saved this company a 15 yr long customer, that they were about to lose. Thank you Jance!!!

I scheduled two separate appointments to establish service; however, on both occasions, no…read moretechnician arrived. I did not receive any phone call, email, or text message with updates or explanations. After the first missed appointment, I contacted the representative I had been working with (Gio). He apologized and assured me that a technician would arrive today between 8:00 a.m. and 12:00 p.m. Unfortunately, this appointment was also missed without any communication. Based on my experience, I cannot recommend this business. They have demonstrated a lack of reliability and failed to provide even basic communication regarding their inability to keep scheduled appointments.

Testimonials aside, taste this water and you will understand…read more My mother purchased a home a few years back and inherited a Blu Bulk water system. The taste made my family and I a believer in how special this water is. Whenever we would visit we would always bring water bottles to take some of the water back with us. We finally decided to have our own system installed and the service provided by Josh was truly outstanding. A local company that works hard to provide exceptional service and a truly valuable and unique product. For my family, this is a relationship that is important to me. Can the importance of fresh clean water be overstated? For the wellbeing and peace of mind this water affords, I will remain a customer indefinitely.

They worse company They worse customer service that tell…read moreyou they are going something and do something else like I ordered water Friday and I was supposed to have a delivery Monday the 20th and now it's saying that I canceled service and that they're coming to pick up the whole service when they know I need the water I depend on the water because I live in the desert or it's 110 120°

Title: Unreliable Service and Useless Customer Support…read more For the second month in a row, I have not received my water delivery. I currently have seven empty water bottles sitting outside my door, and I'm down to my last one. As a disabled veteran, this experience has been especially frustrating. Primo Water/ReadyRefresh customer service is completely unhelpful--they only repeat the same information shown on the app or website and have no way to contact their drivers to find out why deliveries aren't happening as scheduled. Because of this, I've had to disrupt my neurological medication routine just to wake up early at 6:30 a.m. in case they arrive--but they never do. This is unacceptable and harmful to my health. Their customer service and supervisor lines are also poorly managed. The supervisor line closes on East Coast time, leaving West Coast customers like me with no access to help or escalation when issues occur. At this point, I'm done. I will no longer spend another dime with Primo/ReadyRefresh. I'm finding another water company that's reliable, accountable, and actually cares about its customers. If you value dependable service and respect for your time, avoid Primo Brands/ReadyRefresh at all costs. 1 star.

Reached out for a quote and Oscar immediately texted over different configurations and price…read morepoints. Pricing was competitive and straightforward. After a configuration was decided, Oscar set up an appointment, came on time, and installed everything as described. Incredibly efficient and straightforward, no upselling or pressure for different options, and operates exactly as described. Would recommend and use again in the future.

Excellent service, my wife and I are very happy with Diamond Pure whole hose water softer and RO…read moresystem. Highly recommended.