It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I've worked with Platinum Property Mgmt since mid-2016 to help manage my condo in Atlanta - as I…read morewas moving back to California. I chose them after carefully reviewing multiple property management companies, and I've found them to be responsive, friendly, and professional. Solid communication was a key reason why I chose them, and I'm very pleased to work with Lisa R., Jennifer L., Antony S., Tiffany M., and Amy R. to help secure tenants, work with vendors, and provide a hassle-free level of service that has allowed me to have piece of mind. I thank each and every one of you, and appreciate the hard work and passion you put into your jobs. Keep up the good work! :)

I normally don't leave reviews, but I feel this experience should be shared for transparency…read more I applied for a rental through this company, paid the required $75 application fee, and submitted extensive personal documentation, including proof of income, identification, and sensitive personal information required for the application process. I met the stated qualifications with a 600+ credit score, verified income exceeding 4-5x the rent, veteran status, and no criminal history or prior evictions. What was most disappointing was the lack of communication after everything was submitted. I had difficulty getting responses or updates regarding the status of the application after providing payment and highly sensitive personal documents. I understand companies have screening standards and may approve or deny applicants at their discretion. However, professionalism, communication, and transparency should still be expected -- especially when applicants are being asked to provide private personal and financial information. I hope this encourages better communication and professionalism for future applicants.

Adrian is great to work with. It's been since 2010 that I have entrusted the care of my home to…read moreFlackwell Property Management. Our relationship has been via email and phone since I'm out of state, and if there is an issue that arises, I'm informed promptly. I have not had a problem with tenants or property management. All the details are handled by Adrian and his team, which is a great relief for me. Having Adrian as my property manager is a great decision. I would highly recommend Flackwell Property Management.

We had to leave our property in the middle of a kitchen renovation to move across the country. We…read moreare so thankful that we have Adrian taking care of our investment and handling the details that would have been impossible for us from such a distance. He finished up the reno and rented our house for us quickly and painlessly AND we are renting our home for more than we had originally planned. He found fabulous tenants and he handles everything on that end without a hitch. His fees are so reasonable. We HIGHLY recommend doing business with Flackwell Property Management.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

ACS managed our condo association for years. However, once they were gone (it was like getting…read moregum off the sole of ones sneaker), the expenses went down and the quality of the vendors increased. The membership consensus was ACS played condo politics, were notably difficult to deal with, encouraged wasteful legal expenditures, and in all types of ways cost associations members tons of money.

Did not expect much from this company and they delivered. Typical HOA fee collectors, don't answer…read morecalls, don't return emails, never in the office, ignore any request you send in and go out of their way to ignore you unless they are chasing you for an infraction of their "rules". Completely useless. I'll be at the next board meeting with a motion to replace these useless seat warmers for a firm that actually takes their job seriously."Value"? - there is none.

Absolutely horrible people to work with- especially Jacqueline. If you own a property and are…read morelooking for a management company- do NOT use this company as they are horrible and have no manners in dealing with people at all.

ZERO STARS....Horrible Management Company.Unprofessional/ ill equipped staff, all of which seem…read moreunable to comprehend basic Georgia landlord/tenant law. If the rental has an issue, they will gaslight you, the tenant, until the issue becomes a CATASTROPHE, then imply over the phone that YOU are the root of the problem. Good Luck receiving your security deposit back within 30 days of the property release to their position. They will find any and every excuse to hold onto YOUR rightfully owed funds, until it appears their cash flow is in order, I.e "when the owner comes back into town". In addition, I'm not even sure they properly vent the owners of the properties they lease out to innocent VICTIMS , I mean families. Unbeknownst to me, I was living in the property of a Looney Tune racist, who hired henchmen to stalk or "surveil" the property at all times. Showing up without notice at all hours of the night and taking random photos and video of me and my family. TOTAL NIGHTMARE. RENTER BEWARE!!!!!

No ac for 2 days. Ended with my husband having to stay in the hospital for 2 days. Bathroom pipe…read moreleaks into garage. Light won't turn off (no one has shown us a switch around here at all). Ants coming thru outlets, floor register vents old and won't open or close so I have to replace. Door is broken. Yard wasn't cut. Outlet outside doesn't work. Water hose knob broken. So much ish within a 2 week span. This should be illegal.

We do not rent from this company, but have had the absolute misery of living next to their tenants…read morefor about a year now. If you are a homeowner and care even SLIGHTLY about who might be living in your home, RUN FAR AWAY. In addition to bringing drugs and gun violence into our very quiet neighborhood of mostly elderly folks and families, they left the home looking like an absolute DUMP when they evicted said tenants, about 10 days ago. The evidence on Yelp alone speaks for itself, in addition to the fact that they have removed themselves from the BBB website, due to too many complaints. I mean, seriously. I have contacted code enforcement, so the city can handle the mess they left behind, but I highly suggest you look elsewhere for property management if you care about your investment in the long run. The pictures below are from the FIRST shooting we experienced in October (I had two of my windows shot out of our vehicle), and pictures of the home after. Let it be known that they never replaced the broken glass, so the home has been affected by the elements since then. The others are pictures of the home as of 7/20/2024, about 10 days after the eviction.

This review is especially critical considering that the starting price is now around $540k (versus…read more$340k last year). Honestly, if you're charging north of a half million dollars for a townhouse, the grounds, features, amenities and finishes should be commensurate; they're not. Sales are continuing, albeit slower than before due to the new incoming demographic to South Forsyth--they're not very sophisticated or discerning home buyers. Location is good and it's quiet at night for the most part and it's one of the largest townhome floorplans in the area. You can option yours to right around 2,800 sq feet on three floors. The neighborhood is populated by many families with many kids and while this isn't anything to normally be upset over, it is in this neighborhood because there's absolutely no room for them to play. What you end up having is a noisy neighborhood where you cannot park your car in your miniature driveway because it will inevitably get banged into by bikes and be pelted by tennis and basketballs. I'm sure you wouldn't want to live right on a playground, but that's what it's like here. The storm water management pond is absolutely putrid and serves as a catchment for construction debris and other garbage. It honestly makes the heavily polluted Ganges River look picturesque. Be sure to take a look at it during your tour. Standard noise mitigation is decent, but the layouts weren't thought out well. In a well thought out layout, you'd want to put stairwells abutting the other stairwell next door. This isn't the case at this community. My neighbor has a two-level model and I can hear (and feel) the pounding and vibration from his first floor stairwell on my third floor. He is an avid gamer also, the hours-long tirades and bombings and explosions from Call of Duty were annoying but I was willing to tolerate it for a year as that was the only noise and it was isolated to the first floor; well, usually. There were some days that he just wanted to feel vibrations more and subsequently increased the volume by a lot. Noisily trudging up and down his stairs at all different waking hours (starting promptly at 6:29 to 6:48 AM on most weekdays) was the last straw. I completely changed my schedule and now wake up at 4:00 AM and I'm not so polite about morning music (with bass) on a wall adjoining his master bedroom. Like I said, I put up with it for a year. The HVAC unit is a 14 SEER unit and there was absolutely no paid option to upgrade to an EnergyStar rated unit because Beazer is so cheap. The unit has had three (3) service calls in eight months from poor initial installation and a failed blower motor. I'm sure it'll completely die in a year or so based on its foregoing problems. The garage is undersized! The area the water heater occupies in the garage severely eats into the space for parking. And to further add to the squalor-like theme of this neighborhood, most people use their garages for barbeque areas or living rooms for parties. The garage doors are usually left open or partially open allowing a glimpse into their astoundingly sloppy homes. Finally, the neighbors are mostly hostile and unfriendly. But above all, most neighbors are just plain rude and noisy. I'm used to neighborhoods where almost everyone waves to and stops eachother just to talk or at least say hello. Not here.