Spaghetti Warehouse gets a lot of local hype due to its history, the great decor, and family atmosphere but they need to focus on the main reason people go to a restaurant - quality food. If not for the decor Spaghetti Warehouse would be a lesser version of Olive Garden. This was my second time visiting Spaghetti Warehouse; however, the first time I had full access to the menu as my previous visit was a catered event. All meals come with sourdough bread and either a salad or soup. The salad is a basics house salad (all iceberg lettuce). They have a house made golden Italian dressing that was good but overwhelmed my small salad. I took my time and went through the menu and finally selected the chicken parmigiana. The chicken was EXCELLENT but the noodles were cold and the sauce was very bland. No spices, sweetnesses, or complex flavor profile. Rather disappointed in the sauce as that is what makes or breaks an Italian dish in my mind. The staff was friendly and worked hard which is refreshing in today's society. If guests are in town and you want to show them some history Spaghetti Warehouse is a great pick. If you want them to ha e a great meal maybe go somewhere else. read more

The food had no flavor the salad was sad one small tomato slice one red onion slice on iceberg lettuce the potions were small and the noodles were tough with hard pieces it's been 3 years since I was here last I remember why we have not been back read more

The food is just horrible. I didn't expect someone to mess up fettuccine this bad. You can make it from a can at the grocery store and it would have more flavor. Then the cheesy bread taste like fucking plastic like come on man. read more

Food is ok. Mine was over cooked twice. I have been here twice in the past month. Customer service is HORRIBLE! and just for that I won't be back. Such a shame. read more

The Spaghetti Warehouse is an Akron nostalgic landmark. The owner created an interesting place to eat with the many assembling of old advertising, toys, etc. which is like walking down memory lane while eating. Your first visit could be aesthetically captivating with everything collected that's on display everywhere. The food is fine, nothing special. The pricing is fair for what you receive. It's a great place to eat for it's interior displays. read more

I'm stunned by the number of negative reviews this location has received. The restaurant was clean, there were employees continually working to tidy up. The server (I'm terrible with names so I don't remember) was friendly and quick, we had just the right amount of time to eat our salads before our meals came out. The food was cooked well, it could have been a little hotter but it tasted great. My chicken parmesan was perfect, not too heavily breaded, crispy. The brownie sundae supreme was excellent. I was surprised at how large it was. The only complaints I have are about the drinks. The waiter did not offer us a refill until we ordered dessert. When the bill arrived I was shocked to see that two Dr. Peppers cost more than the dessert. At $2.70 a piece I would recommend drinking water over pop. However over all I was highly satisfied. read more

I wish I could rate this place lower than a one star. THIS WAS THE WORST RESTAURANT I HAVE EVER BEEN TOO. The salad was the best thing I ate and it still wasn't even good. The bread was doughy. My girlfriend and I both got fettuccine Alfredo, I had chicken in mine. Both were miserable. It tasted like they refrigerated the sauce and pasta for a week and heated it up in the microwave and served it. I will say tho, the place did look cool, and my server was very polite. read more

My husband, son and I came here for the Wednesday lunch special. After we were seated, I think we waited about 8-10 minutes before our server came to our table. (the hostess took our drink order after she saw that our server was taking so long). He did not greet us or tell us his name, just took our order and left. My husband ordered soup with his meal, and when it came to our table it was luke warm even after he specifically asked the server to please make sure it was heated a bit extra. When the rest of our meals come out ( probably after about 20 minutes), they were just barely warm! I ate maybe 10 bites of my pasta and boxed the rest up so I could heat it up later. After we finished our meal we had to wait like 10 minutes after he asked if we wanted dessert to get our bill. and we waited another 10 minutes for our server to pick up our payment and when he didn't not come we went to the bar to pay. The manager approached my husband and said "oh you don't pay that at the bar you have to wait for your server." Our server finally found us by the bar and grabbed the payment tray and took it to process, shaking his head like we were dumbos or something. It will be a long time before I go back in there, if I even do. read more

I haven't been there since their mid 90's heyday. The decor is exactly the same, very dated, not a lot of people there . Seems they have not kept up with the times. The food was just ok, nothing special i feel like i could have made better out of a jar. Service was slow and inattentive for our drinks were empty at least 3 times waiting for refills. The waitresses was very apologetic i feel they are very understaffed and i felt it wasn't her fault, still left 20%, she no charged us for a piece of cake for my sons birthday said it was on her. All in all we will not be back. read more

We arrived on a Saturday afternoon. The atmosphere was so dark. This was doubly bad for reading the menu or even seeing the eyes of the Server. The place had a fair number of people there for a Saturday afternoon. A large party of 25 people were a few rows over. But we could not hear them and the dining room was spread out and huge. So the acoustics are excellent here. I ordered Manicotti and he ordered Spaghetti and Meatballs. The Manicotti came with red and white sauce. Very innovative! Salads had excellent dressings. My Blue Cheese/Roquefort dressing was better than I could have imagined. A nice touch was the soft loaf of bread, served warm with a Garlic Butter spread. The coffee was freshly brewed and perfect. I don't give that compliment out easily. They earned it. All the food was exceptional. Our Waiter was there several times to warm up the coffee and tend to us. We had superior service. Overall, everything was as perfect as it gets, but it was far too dark in the dining room, which if nothing else, should be a liability. Would it be so expensive to put candlelight lanterns on the table? For the Managers who oversee the dining room, I hope they will make this change. It could make all the difference. I really would like to see the menu and see the eyes of the people who are serving us so graciously. read more

This restaurant was the pits! The service was slow, they got our order wrong, didn't refill drinks... Then they said they would bring us bread and didn't - even though all the tables around us were getting it! I wouldn't recommend this place to anyone! One upside is the free parking and reservation we had so we didn't have to wait for a table. read more

Horrid service! Ordered drinks... 15 minutes.... Dropped them off..came back 15 minutes later to take our order.. 20 minutes later salad..15 minutes entree.. Asked where the appetizer was. " oh, I must of forgot.. Ya want it still" yes please. Asked for refills of salad.. Never got them. Sat waiting for our check... Didn't even realize the server had dropped it off with our entree. In the mean time 8 dirty tables around us!!! Will NEVER return, and WILL tell everyone I know NOT to go here! read more

Awful food awful service. The place was empty but it took forever our server to ask us for drinks. Then there's the food, Carrabas outshines this place... it tastes like the food comes out of cans or easy premade food that then sits under heat lamps. The vibe I get from this place is that it has a lot of history, and used to be really nice but hard times and a lack of investment turned this place into a restaurant running on fumes. read more

Bad service, they don't pick up the dirty dishes off the table. 25-30 minutes went by before said dirty dishes were removed. Food was mediocre. Overall the decor seemed dusty and grimy. Won't ever be going back. read more

The two is only for appearance. The food was cold, bland, horrible. Service was poor. Took 20 minutes to get silverware after we received salad and appetizer. Italian dressing was blah. Wishbone wound have been better. "Bruschetta" was plain flatbread triangles served with a small plastic cup of diced tomato read more

Food was horrible. Sausage sandwich looks like it sat there all day and was hard as a rock. Service was poor. Waitress never came back to our table. We never received plates for bread even after we asked. Everyone was sick after eating. read more

Such a horrible experience last thursday. The food took forever to come out and when it finally arrived it was cold. Service was poor also. Will not be returning to spaghetti warehouse again. Does not deserve the one star read more

I purchased a groupon and was very disappointed. We waited 30 minutes to be sat in a room full of empty tables. The tablecloth on our table was sliding off, the waitress didn't bother to fix it. After she took our drink orders and left I noticed food smeared all over the tablecloth and the condiments were grimy as well. So gross. We ordered our food and they gave us our bread. While we were waiting for our entrees the hostess came over and asked us to move tables because she wanted to sit a large party in our area. Not terrible but I thought it was really tacky considering we were sitting in a totally empty room. The plates they gave us for our food had dried food on them as well. The what we ordered wasn't great either, I could have found something better in the freezer section at walmart. Overall it was disgusting. I wouldn't recommend it. read more

Terrible! I had to walk around the dining area in search of utensils and a glass of water - as my server disappeared - and the most interesting thing about this was - that while I walked in and out of the servers' stations grabbing utensils, a glass, scooping my own ice and filing my water, other servers and what appeared to be the manager, strolled by unconcerned and without questioning my actions. I specifically asked for my salad without croutons - not once - but twice - as salads are offered as all-you-can-eat - and both times the salad came with croutons. The restaurant appears very run down - and littered with dusty paraphernalia on the walls. I do not know how this place is in business. read more

Stopped in for lunch on a Saturday. At best they had 3 or 4 tables filled. I didn't use the restroom, so I can't comment on the poor conditions reported in other reviews. Service was fair, my waitress was attentive. I had the the chicken parm, which was good, but maybe not good enough for the $14 price I paid. So for me it's an issue of value - I'm not likely to come back. read more

Unique decor for sure. I came through Akron via Greyhound, and the Warehouse is walking distance from the station. That paired with the prospect of the Warehouse Wednesday special other folks have mentioned, salad and pasta for $5, and I was sold. The hostess was nice enough to seat me somewhere where my suitcase wouldn't be in folks' way and considering it was just an extra $1, I sprung for mushrooms to top off my pasta. I went with the soup option, their Italian Wedding was pretty good. All in all, I felt that I got my money's worth-- the place was packed, so other people must feel the same way, too. read more

Yikes....used to be a decent place to eat. Chicken parm portion was a chicken tender sized piece of meat and about 3x's the pasta a normal person would eat. These 5 star reviews must be employees read more

Tasty spaghetti dinner! Not the best restaurant but not the worst. Solid food and solid service. I love coming here when visiting my parents just to see the building. read more

One of our favorite restaurants. Great service and food. We have never left dissatisfied. The lasagna is great- husband loves the simple spaghetti and meatballs. The cheesecake is phenomenal too. We have been there to celebrate engagements and graduations as well-and they have been very accommodating, giving us our own "space" to celebrate- even with out reservations. read more

I've been to a different Spaghetti Warehouse so I knew what to expect when going. Not looking for world class Italian food, but something palatable and not too over priced. We were seated immediately, which was impressive given Fathers Day weekend at noon. My fiancé and I took advantage of the 2 for $25 deal that they have going on. Food provided what was to be expected and decent tasting. Our server Brittany was on point and probably what turned this from a 3-star to a 4. More servers like her will certainly bring up their ratings at this location. Will probably go again if we are in the area. read more

We went on Wednesday night. No wait very empty. The Wedding soup was the worst I have ever tasted. It did not have a flavor. It was watered down and unseasoned meat. A generic can would be better. The fried zucchini was an oily mess. The tomato sauce was over cooked. Please listen to the reviews and avoid this place. read more

Four of use went here on wednesday evening. The hostess was sour as always. We were seated after a twenty minute wait, not bad. I didn't expect to wait another twenty at the table for a server! Drink order was taken by waitress in adjacent section. So long story short... Been at the table for over an hour and no food, no refills and really poor service. Seems to get worse as time goes on. read more

It's okay. It's better than Olive Garden and the venue is much nicer. Waited so long for my check (like 30 minutes +) that we missed the movie we had tickets for :/ read more

We had a group of 14 and the food was better than the service. Our waiter was good, but the food came in waves. One member of our party was done before 5 or 6 of us had food. Stated off with warm bread and garlic butter, so good. Had the wedding soup that was average at best. For an entree I had the 15 layer lasagna platter which was a very good plate. Left stuffed and satisfied! read more

Been here well over a dozen times. Service can be spotty, sometimes a little slow but usually polite and accommodating. The food is consistently above average (good, not great) although I did get some really bad meatballs one time. They have some interesting new selections on the partially revamped menu, such as baked pepperoni spaghetti. Love the sourdough bread and usually order the 15 layer lasagna which is a house specialty. Where SW really shines is in the value department if you order the right dish, such as the deluxe feast for 2. There are other combos/platters which also offer great value and if you dine on Wednesdays you can eat for $5. We eat here 4-5x per year and plan to continue doing so. read more

Went here on Wednesdays with some law school buddies maybe 3-4x for the $5 spaghetti and soup deal. The Italian wedding soup was really good! It was also right up the block from my apartment, so it was convenient. Service was always consistently slow though. read more

Went last Saturday at 4. There were 4 of us. The hostess was either peeved or just dislikes her job. We asked to sit in the locomotive area and were told the guy wouldn't be there until 4:30 and there would be a 20 minute wait for any other table. We waited and were eventually seated next to the locomotive, which was filled with dirty dishes, perhaps never bussed from the lunch rush? Our server was friendly enough but took a really long time to bring simple things like water refills and didn't clear things from the table when he did. At one point there were not less than 8 empty glasses sitting on our table. Staffing issues? Calamari was surprisingly good and cooked well. Food was good and there was alot of it. Would not return though because of the service and the fact that the ladies restroom smelled like methane gas. Really, a major restaurant chain can surely do better than this! read more

This place has the best decor around. It's an old industrial building that's been converted to a restaurant. Posters and signs from the time period are on the walls. Old street lights are set up inside and there's a trolley that you can eat inside as well as other cool booths. The food is pretty good- it's what you'd expect for an Italian restaurant in Akron. There are other places to go but if you want a unique experience I recommend going here. read more

Love it. In town for a concert and all the other places didn't open until 5-6 glad I stopped here. This was my first time ever at a spaghetti warehouse and I am glad that i made the stop. We got to eat in the train car and that was pretty cool. Fast service excellent quality food and very friendly staff! Next time I am up that way I will be stopping again. read more

Had a bad experience last Tuesday. Probably due to waiter, "Meech." Finally got utensils after asking several times. 30 minutes after ordering all 4 of out dinners came out slightly cold (Meech")again. Had ask for check 3 times finally got a busboy to get us take home bags. No manager around asking how things are. Won't do this again soon. read more

I have for many years driven hundreds of miles (honestly) I live in Erie Pennsylvania, we don't have one everything but. So I went to Cleveland the Flats when it was there, Pittsburgh in the Strip District when it was there, and now luckily Akron which is still there. I have been at Akron many years ago and you cannot beat the 15 layer lasagna. No way No how. Headed back soon since this is the only one in the area. read more

Very good service. Food was very flavorful. Had the combo with the two new dishes. Very good. The balloon animal guy was fun. Hannah, our server was very attentive and handled our group of 13 and could not have been more pleasant. Great experience. read more

We had lunch here. The place was about 25% full but yet the service was very slow. It took a good 20 minutes to just get our drink order. The bread if very good. The salad had too much dressing. I had the seafood pasta and was surprised they did not offer grated Parmesan for my $12 lunch. The wife had the Alfredo and she was pleased with it. read more

I gave it a 4 star rating conservatively. We had a party of 6 arrive for a birthday dinner. The place at the time was fairly dead for early evening on Sunday. It started to liven up a bit after about half an hour. Man this place could use some marketing. The staff was friendly enough but much like the atmosphere, a bit lackluster. I got the information out of our waiter that we were his last table for the day, this I can definitely understand, but for god's sake don't rush me through my dinner. The toasted ravioli was not terrible but was very bland. I had the 15 layer lasagna with alfredo sauce. Maybe I was just hungry, damn that was good. I must confess that the only thing that was piping hot coming out of the kitchen, was the ravioli. And it was only halfway there. Several of the people in our party mentioned that the food tasted like it had been sitting for a little bit. We all ordered dessert. Well done SW. But in the same breath it's almost really hard to screw up dessert. Spaghetti warehouse needs to pick up their game a little bit if they are to remain competitive. read more

Took forever to get our food. Then it was cold and only compd a meal off. First time there,and will be the last time going back.