They provide fully service and good environment. It is safe and professional management. Good…read morechoice for small business startup!

Excellent facility, great location, and very well managed by John -- he went out of his way to get…read moreus set up. Highly recommend this facility! 11220 Medlock Bridge Road, Johns Creek, GA

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

public storage rules and respect their customers is zero since I transfer from larger unit to a…read moresmall unit and customer service said with charge you partially I evacuated on the 5th of July and left the space open now they force me to pay full 722 $ for the whole month I spoke to supervisor and left a messages to her and assistant manager Dian never head from them I have been with public storage for decades but now management is not good and needs to support their client and respect their work I recommend nobody assume good quality service with public storage and should find better service and terms else where

Nick was very friendly and efficient thanks for such a great experience and for getting things…read moretaken of

Excellent owners and very accommodating and very helpful! :-) They helped me obtain storage for my…read moreSUV vehicle at a short notice and we're also very flexible. Truly appreciate their support! Thank you!

Sure hoping that management will fairly resolve an issue that should be handled more appropriately…read more- especially in spite of their non-responsiveness in attempts to extricate from their facility, which allowed them to push holding contents over the month boundary, then demanded yet another month storage, when they'd be able to re-rent easily. Haven't had the call back as promised to be able to pay for the one missed month - in all this time, then be able to vacate contents immediately. Makes more sense than to hold items for ransom to auction them off!

They go up on rental rate every 6 months by extreme amounts. The last increase would have made me…read morepay 4 times the amount I started. When you complain about excessive increases they give you a temporary concession and then jack rates up in a few months. I finally told them they were 3 times higher than same size storage nearby but they said it doesn't matter. So I moved to a competitor and now paying 1/3 rental rate. Also location managers are always gone no matter time of day.

Incredibly helpful in picking out the right unit and securing the best possible deal. Climate…read morecontrolled interior storage. Secured access. Very friendly!

Do not rent space here they say it's secure but no cameras on inside units and no insurance unless…read moreyou take out your own for a high price. Very risky

I had a wonderful experience and that's thanks to Gary. He was extremely thorough and made sure I…read morehad all the information I needed up front. Gary went above and beyond! I highly recommend this location to anyone.

Who had their monthly storage rent skyrocket like mine did? I was paying $148/month until April…read more2021 (1 year ago). It shot up to $224 (51%) from May to this April 2022 when it shot up another 33% to $300+. In effect in one year, it more than doubled: $148 to $300 = +$152 or 103%!!!! I have been a customer for more than 8 years and have had 2 Units at one point. The rates were reasonable, Management was very helpful. Location was great! Highway robbery you say? I think that this business is almost completely immune to inflation (brick and mortar) so why the ripoff. Demand & Supply? well OK - but don't rob us blind! Be extra careful - once you're in, and hooked, at an online rate, they'll raise your rates without notification, indiscriminately to whatever they see fit... I'm out of there... how about you?

Extra Space on N. Berkeley Lake Rd, Duluth, GA allowed building D to become completely invested…read morewith rats due to a customer who violated the storage rules. Our unit, not even close to the offending unit, was first covered in feces as the animals roamed the whole building. Then, when Extra Space got it together and took drastic action there were/are dead rats all over the building. I need to mention that everything written so far was not learned from Extra Space notifying us of the problem and how they were going to solve. No, we received NOTHING from Extra Space. No email or phone call that there was a problem. No notification when they treated the building, what chemicals were used, cautions. Nothing. When we moved our belongings out of storage last fall 2023, we didn't know what to expect. As soon as we opened the unit one of my hired moving guys pointed into the unit and said, "there's a dead rat". This was the start of finding four more dead rats in and around our belongings. We trashed about a third of what was stored in the unit due to the extent the infestation had. This was just our unit! The others, many, have to be similarly affected and contaminated. I requested three months refund to help cover our loss. Nothing. To date Extra Space corporate has not communicated in any way. Their response throughout the entire time from discovery of the issue to eradication of the animals to treating their customers like, well, customers who pay for the services Extra Space offers is nonexistent. It's either incompetence, cowardice or both.

The manager that helped me, Kristen, is the best storage professional I've ever met. On top of that…read moreshe is so mesmerizing to just look at. I got lost in my words a few times while trying to hear the information about my storage. Any who, storage places need more people like Kristen !!

Two weeks in a row, only one elevator has worked the entire weekend. The sliding double doors…read morehaven't worked either. Inside the unit there is a double baluster light that has never worked. What a mistake!!!!!!!!!!

Duluth store #1700 is excellent While Lawrenceville store #1690 is extremely bad. Manager Crissy…read morewas very rude and violated several laws. After complaining to her district manager Douglas she didn't care and he never called back. It's a waste of time.

Appreciate all there help today with getting me into my storage unit! Had to transfer stores and…read morethey were helpful.