Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Since December of 2016, I have been a loyal customer of John's for a reason - his products and…read moreservices have never disappointed me. Initially, when I was in search of a top-notch security camera system, I explored the options of buying and setting up one by myself. Residing in a three-story building, I understood the importance of having a reliable security system in place.

Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

Worked quickly and knowledgeable Quick turnaround…read more Highly recommended 50 year old technics turntable now works perfectly

Gene is amazing. Hands down…read more I brought Gene my Technics 1200MK2 turntable that I thought needed rewiring -- started experiencing sudden bursts of static and feedback out of nowhere. Gene diagnosed the issue and made the repair within 24 hours. Incredibly knowledgeable, friendly, and fast. Sounds amazing once again. Highly recommend him.

Radley at SF Audio is a pleasure to work with! Prompt response. Flexible schedule. Explains what…read morehe's doing in layman's terms rather than audio-speak and does not try to sell you. He offers reasonable solutions that work within your budget and gets the job done!

I never thought to write a good review for them till now. I…read morepurchased a blue tooth Pioneer Audi with Back up Camera in Feb 2018. I noticed that lines of the back mirror is more triangular than square. So I called them if there is a software update available for the unit. They said it's adjustable by setting. So I went the shop last Saturday. And they showed me how I can adjust the line the way I want. I feel their customer service is outstanding and highly recommend if you want to install a blue tooth backup camera for your vehicle. Quite often sales people are nice when you try to buy something. But after you buy a item, most salesman don't care about the service. But they are different. Hatch took care my issue. He is excellent. Thank you very much.

Audio Symphony updated the sound in my old school Tacoma truck. The new speakers sound a million…read moretimes better than to stock speakers, and the installation was fast. I made an appointment, dropped the truck off, and picked it up at the end of the day. They are COVID conscious and are respectful of personal space, so you don't have to worry about your space being invaded during a pandemic. The construction out front is a bit confusing, but they have their own private driveway / access to their shop just off of Pine Street behind the gas station. They used the existing, original speaker space to install the new ones, so everything looks the same, but the sound is MUCH better! They also insulated inside the doors, keeping the sound inside the cab. I use the truck for off road adventure, and they assured me the connections would be solid and not come loose. They also made it known that they stand behind their work and product and would address any future concerns should they arise. All in all, a great shop - These guys have been around for years and years and I highly recommend them.

Chris says he doesn't really care much about Yelp reviews (I think that's a good sign: he's always…read morebusy), but I'm going to give him one anyway. I purchased a 1960s home with a bunch of dead coax stapled to the back of it, routed into random rooms, and based on my diagram, Chris and his team wired the place up for 4 stereo speaker drops: kitchen, hot tub, deck, and fireplace. I repurposed old Sonos gear and bought my own Ubiquiti router and cameras. He replaced all the coax and then some with CAT6 for future-proof 10 Gbit links. He didn't mind one bit--Chris is super reasonable. He's based out of SF and orders parts like racks and patch panels and PDUs/rack-mount power conditioners to his place there...he's great about dropping in for little tweaks and fixes. He does jobs in Marin and the peninsula no problem. (He can speak to South and East!) As the previous owner of my home explained: drywall repair is the cheapest thing you'll do. Chris was meticulous about minimizing damage to drywall, but our doorbell and a camera required it. And I was totally fine with that. When working with Chris, do expect: * Reasonable prices * Sane ideas * A dry sense of humor Don't expect: * A sales pitch * Overselling * Wasting your time or money I had previously worked with a fancy outfit called AudioVisions, mostly for finishing, labeling, and Lutron work, but they were booked out for months, and gave me a quote that was about double per day. Chris took on the job, gave helpful feedback, and leveraged his expertise on the project, all without breaking the bank. Will be happy to work with Chris again: he and his team did the exact part of the job I didn't feel comfortable doing (running drops through wallboard, routing the loom through the crawl-space, moving the DSL and cable internet lines into the same point-of-entry). I had a vision, and Chris and his team executed to a T.

Chris was amazing in helping me with pre-wiring my house for speakers, tv and internet. He…read moreexplained everything and was able to work with my budget. He was incredibly knowledgeable and provided top notch customer service. I highly recommend working with him. My husband and I were very satisfied with his work. Highly recommend!

This is my first Yelp post though I have used the service for years. I had an experience that…read morewarranted a positive review... my work with Custom Media Works. My wife and I wanted a home that was wired. TVs, Tivos, Sonos music system... etc, etc, etc. I knew what I wanted conceptually and I felt I could do some of the work myself but, honestly, I just didn't have the time. That's where Farley and crew at Custom Media Works came in. They helped select equipment, they installed, they programmed, they serviced, they did everything. And they did everything well.... I mean really well. If you are looking for a custom high end media solution I can't imagine you'd find a better outfit to work with. My sample size is small (OK there is no sample size... I have only worked with them) but at every step of the way the service and commitment to detail has been exceptional. They are that good.

Farley and his team deliver top-to-bottom sound/video/network solutions on-time and with extremely…read morehigh quality. They provided practical guidance in areas where I was not knowledgeable and helped me make a good decision on the overall functionality and configuration of my home system. They handled the procurement, implementation, and fine-tuning of its components without involving me in tactical details, for which I didn't have the time or the interest. Most notable is their customer service. I encountered a few follow-on glitches, which they handled immediately without fussing or complication. Farley and his team deliver well beyond expectations, and I've been fortunate to have their help in several follow-on projects. I recommend them completely and without reservation.

Worst. Experience. Ever. If you are looking for a professional mounting service BEWARE - this is…read morenot one. To be perfectly clear - this was not for Pete but for his 'best guy' that he sent out. This was supposed to be a two part job - take TV down in SF and reinstall in Fremont. TV removed ($75.00) - no worries and no issue. TV installation is where the wheels fell off. Installer used wrong hardware. I asked for the TV to be at eye level; however when saying he understood, mounted high. Also it took like three hours with departures to store for more supplies. For this poor and unprofessional installation it cost me $150. I spoke to Pete to advise him of the poor installation by his employee. Pete wanted to bring the same guy back to do the installation again. NO THANK YOU. I used another contractor that did a fabulous job. When I asked for some type of refund, Pete called me a liar and questioned if there was actually an issue with the installation. If you want bad installation and worse customer service go ahead and call this company or else stay clear. I would have wrote a review saying, although there were some issues, they were corrected and I am satisfied; however, when you call the consumer a liar and then question the issues they are bringing up on the installation - then I write a review like this.

It was hands down one of my best experiences working with this company. He didn't just do a good…read morejob. We went the extra mile to make me happy. I would definitely recommend him to anyone that needs a tv installed.

At the top of his profession! Jeff will go the extra mile to…read morehelp with a problem. I will definitely call him again for help with any audio or video issues. A great guy too! Thank you, Jeff!

Jeff helped me run a fiber cable inside my house for the upcoming AT&T Fiber installation. Both…read moreAT&T and another handyman wanted to drill through the outside wall, which I wanted to avoid. Jeff was the MVP who made it all happen through the crawl space without damaging stucco. He crawled around in tight, dusty spaces under the house, found both entry points, and ran the cable between them. Jeff gets the job done and doesn't give up, which is a really valuable quality you want in a network professional, or really anyone working on your home.