Warning: Missing Shipment and Frustrating Customer Service…read more I've been a customer of The Medspa Austin since June of last year and have spent a total of $3,834 with them. Up until recently, I never had any issues when receiving my Trezepited shots in person. Nurse Practitioner Ashley Johnson and Dr. Paydon Newman both provided excellent care and really helped me achieve my goals--this review does not reflect on them at all. However, after switching to semiglutide, the first shipment arrived without a problem, but the second one never showed up. The UPS delivery photo was just a black screen, even though I was home all day. I filed a missing package claim with UPS and also contacted The Medspa Austin and the fulfillment company in Dallas. Everyone was polite and tried to help, but ultimately referred me back to The Medspa Austin because they needed to complete a form UPS had provided. Despite my efforts, The Medspa Austin would not replace the missing shipment, citing the "delivered" tracking information, and asked me to pay an additional $200 for a new shipment. I wasn't asking for a discount or a refund--I just wanted the shipment I had already paid for. This has been extremely frustrating, especially given the amount of money I've already spent and my previously positive experiences with their team. Until this missing shipment issue is resolved, I cannot recommend The Medspa Austin. However, I do want to emphasize that my negative experience does not reflect on Ashley Johnson or Dr. Paydon Newman, who both provided wonderful care.

I tried this new procedure EMSELLA (FW) to Strengthen your…read morepelvic floor muscles. And they actually gave me 12 treatments since I didn't see a very much of an improvement after 6. Instead of paying $2K, try doing 50 kegels at home daily. I wish there would have been better results. The women at the front desk were very nice. Don't expect miracles. 6 treatments $1,950

Terra was fantastic! I messaged her through Yelp a couple of days before I needed to go in for a…read morefacial and she was very quick to text a response, and fit me in within a couple of days. I could tell Terra took the time to study at my skin, ask about my lifestyle / product habits, and make recommendations and do the facial according to what I needed for my specific skin concerns and needs. I got the acne facial and had a lot of extractions and Terra was incredibly thorough. I love all the products she used too! I have also been feeling so insecure about my skin, and Terra made me feel super comfortable and was very friendly and we chatted the whole time. Will definitely be coming back whenever I'm in town!

I don't like to wear makeup and thanks to Terra, I'm in my early 40s and I still get away with it!…read moreI've been going to Terra for facials for 10+ years. She is excellent at what she does, has a deep passion for skin care and soooo much knowledge of products and what will work best for your skin type. My entire skin care routine at home is thanks to her recommendations and the products she sends me home with. I will be going to her for many years to come and hope I can get away with no makeup in my 50s, 60s and beyond!

Long overdo... but to keep it short and sweet. The ladies…read morehere are all amazing and kind. If you want your lips done right, go see EMILY!! She is fantastic at what she does. I get lots of compliments on my "natural" lips.

I was a client at this med spa many years back . I would come in for Botox and chemical peels . On…read moreone occasion I took a friend of mine with me I was to get spiders veins on my nose take off with laser and my friend similar but his on his face. Dr Sneed performed the laser procedure on my nose . He burned so intense that it left me with craters on sides of my nose . When I went back for follow and and expressed my concerns I was told it would go away within time. Years laters they are still there. They Never went away. My roommate made him stop his procedure. I should have done the same. So that how I ended up with craters in both sides of my nose with what I started and these craters caused by burning to much to deep.

I survived pancreatic cancer, which resulted in my losing 150 lbs. Two super positive outcomes!…read more With my upcoming 3rd cancer survivorship anniversary, having maintained my weight loss, and my husband passing away earlier this year, I decided to treat myself. An excellent surgeon and her equally phenomenal support team have turned yet another of my surgeries into a life-changer. I'm so full of gratitude. All I asked for was to fit into, and be comfortable in my Levis, without having to tuck in all my excess skin. Dr Walden has made me beautiful again.

The surgeon and her staff are amazing! They were professional, helpful, and the results are…read morewonderful. I had a plastic procedure and could not be more pleased.

I had a great experience getting lip filler with Gina! She was super informative and had me…read morecompletely numbed for the injections. Very informative and amazing results!

Michelle is wonderful and has been my injector for over two years now. The new office is absolutely…read morebeautiful and I cannot recommend Body Tonic or Michelle enough. She listens to what my concerns are and creates a plan that fits what I am comfortable with, but more importantly, she's honest about what will work best to achieve my goals. She makes me look amazing!!

I love Skin Savvy! From Leticia who always helps me out, to Chrissy (with the fabulous touch on…read moreinjectables) to Stephanie (amazing on the laser) I am always happy! They are so patient and informed, help me make good decisions and are supportive in my recovery phase (when needed.) Chrissy is very cautious and doesn't make you look frozen- just refreshed and renewed. I have had laser treatments from Stephanie and she does an amazing job- and follows up with me afterwards! Love the service and follow-through.

I had really good esthetician who was knowledgeable and great to work with…read more She addressed all my concerns and took excellent care of me.

Worst experience ever. They are only interested in up charging you to death. The front staff does…read morenot let you know the "mandatory mammogram" and "mandatory pelvic exam" requirements needed if you want to continue HRT before booking your first appt. A mammogram is not a legal requirement, I was up to date on my pelvic exam and if their office demands them, they should tell you up front. The nurse practitioner was uninterested in my history, tense and arguing me on my values and only interested in pushing extra cost services in order for me to even get my current HRT script refilled. She told me she "dabbled" in the HRT that I was currently on and was confused and couldn't even read my prescription. NOT RECOMMENDED if you believe in natural medicine. no wonder they have 2 star over all rating.

To say I am absolutely disgusted with this practice after coming here for nearly 20 years is an…read moreunderstatement. In my opinion it is only operating to make money and not for your personal benefit in actually helping its clients. The PA I saw completely missed or did not review my family history and because they called to ask a question after the fact I was charged for an additional visit to ask me to return to the office for my pap to be completed. My family and I will never return to Dr. Jukes office after our last visit of not helping, overcharging, and not actually listening to my needs and stating that I was told one thing when I was absolutely not. Extremely disappointed but the fact is that one will rarely ever see the actual doctor anyway so I can see a PA at any office I go to going forward. Thanks for literally nothing but fees and extensive headaches.

I've been a client of Rejuvenate Austin for over five years, and I truly cannot imagine trusting…read moreanyone else with my face. Their entire team takes an extremely conservative, thoughtful approach to aesthetics -- the exact opposite of the pushy, "do more" mentality you see at so many other places. One of the things I appreciate most is how honest they are about expectations. They're fantastic at explaining what a treatment can realistically improve, and just as importantly, they'll tell you when you shouldn't do something. I've never once felt pressured, and they have never pointed out "flaws" or tried to upsell me. In fact, many times I've walked in thinking I'd do several things and walked out doing less because of their guidance -- and I always look better for it. Their prices are very reasonable, especially for the level of care and expertise they offer, and they frequently run great specials. The whole experience is consistently professional, ethical, and safe. If you want natural, healthy, beautifully subtle results from people who truly care about long-term outcomes and not sales, Rejuvenate Austin is the place. I recommend them wholeheartedly.

I love Dr. Wright and all the team of estheticians at this medi-clinic. I found the clinic based…read moreoff social media and initially got Botox here. It felt comforting that all the specialists were nurses that would administer Botox wether it was dysport or some other type of neurotoxin. They also all go through up and coming training on a regular basis which is reassuring. I stopped doing Botox, but recently came here at the beginning of this year to try and clear up hyperpigmentation and dark spots prior to my April Wedding. Dr. Wright worked with me to ensure that I optimized my results for my wedding day and get rid of my dark spots to have the best canvas for the makeup artist on my wedding day! I highly recommend Rejuvenate Austin and the whole team to help you look your best!

I can't say enough great things about Austin Med Spa. This place is the definition of quality,…read moreprofessionalism, and truly personalized care. From the moment you walk in, the atmosphere feels calm, private, and completely focused on you. Suzette is absolutely incredible. You can tell right away she has years of experience and genuinely cares about her clients. She takes the time to explain everything, makes thoughtful recommendations, and never makes you feel rushed or pressured. Everything feels customized to exactly what you need. What really stands out is how natural the results are. Nothing feels overdone, just refreshed, confident, and elevated in the best way possible. That's rare to find. It's also clear this isn't one of those high-volume med spas. The attention to detail, the one-on-one approach, and the level of care make it feel very boutique and high-end. Suzette has built something special here. If you're in Austin and looking for a med spa you can trust, this is it.

I'd live here if I could, ha! But in all seriousness, I've been to Austin Med Spa about five times…read morenow for lasering services (Tattoo Removal) and Anita is a GEM! She is so patient, thoughtful, and truly is the reason I enjoy coming here so much. I can't believe how quickly she's managed to fade my two larger tattoos and Microblading. Though I won't sugar coat it, tattoo removal is ROUGH, Anita makes the sessions go by quickly by keeping me focused on the end result. Austin Med Spa will now be my preferred location for all of my lasering needs; doing CO2 with Anita next month (and anything else she recommends) :) . Thank you again to Austin Medspa and staff for being so amazing!

If you're looking for high-quality massage work in the Austin area, I highly recommend Melody at…read moreZen Deep Massage. I first had the pleasure of receiving work from Melody 10 years ago. I had looked around Austin to find the right therapist for me and she checked all the boxes. She is very knowledgeable about anatomy, is really intuitive with her touch and her abilities to find my problem areas and unravel them, her pressure is spot on, and she does amazing assisted stretching which really helps with both my flexibility and my recovery from exercise. She was my go to therapist for about seven years, even though her location required about a 45 minute drive each way from where I was living in Pflugerville. I typically saw her twice a month, and the experience was well worth the drive. A few years ago, a couple of family and work changes made it nearly impossible to make the drive down to her studio. I'm happy to say that that has changed now and I'm able to get back to see her on a regular basis. I had an amazing session with her today and she was able to resolve some lingering issues in my hips and lower back and I felt great after leaving her studio. I'm turning 70 shortly, and after decades as an Army Paratrooper, working out, and now as a cyclist and distance runner, I need more than rest and the stretching, warm ups and cool downs I can do to keep my body moving. Melody's bodywork is integral to maintaining my active, healthy lifestyle.

Melody is so strong! She was able to get really deep into my muscle aches. I highly recommend her…read morefor anyone who wants a really deep tissue massage.