I just left Spa O it was an awful experience!!! Polish was old and left with brush Mark's. The top coat was the bottom of the bottle. Of course it will never dry. It's been 35 min I polish still wet. I left and went elsewhere. The nail tech never said Hello!!!! When I called to speak to the owner she would not get on the phone. Not a proper business owner. I definitely would not recommend this nail salon!!! read more

I love this place. I have been to many nail salons in the area including the new salon on 13th and State. I have never had service like that at Spa O. It is clean and there are no chemical odors. The staff is great and they do not speak their language loudly pass you. When I walk out of this place my nails look good and the prices aren't bad. They also have massages in addition to your free massage that comes with a manicure. I recommend that everyone treat themselves to an extra massage, it is worth every dime and more. Great Place! read more

I was going to this nail salon for about two months. Everything seemed fine, I was usually content with my manicures and today was my first time getting a pedicure. The woman was very rough with my cuticles on both my hands and feet. It seemed like she didn't care enough to be gentle and not rush! My toes and nail fingers felt a little sore and red after she pulled on my cuticles. Towards the end of my manicure she was going to put a white towel that had tons of brown spots all over it. This was a HUGE turn off for me and is very unsanitary. I asked her "can you get a new clean towel please?" She looked at me like I was crazy & her coworker and her snickered after my comment. Very rude and unprofessional. If you want to be talked about & judged this is the right nail salon for you to go to. I will not be giving this place my business anymore, as there are way too many nail salo that deserve a loyal customer! Smh read more

The price for its location isn't bad. However I don't think the actual technique was great. My no-chip lasted about 9 days. Which doesn't last so little. And my pedi did last longer but that's just because I take care of them. However I do love the way my underarm wax was done. The lady divided it into two sections which makes it less painful for me but it didn't last the usual month either but that might just be because I haven't had it done in while. Pricing for that was decent. The mani pedi on the other hand not so much. Very nice color selection though, made it hard to choose from all the cute colors. read more

I don't know much about Nail Shop. But I do notice when I see quality service for a value price since I have been in sales for a long time. I and my gf dropped in without an appointment while we were visiting friends in South Loop. My gf was really pleased with the nail job and friendly service. And I can say with confidence she is picky:) My gf asked the owner if they have any branch or near plan to open a branch in West Suburb. Too bad they didn't, but it showed me she really liked the Spa O. Two thumbs up! read more

Pros: clean, great color selection, and friendly receptionist Cons: rude manicurists, small space I work in the area, and our boss decided to take us out to get our nails done. We had an appointment, so the salon was expecting a bigger group. The receptionist greeted us, and got us where we needed in an efficient manner. I told the receptionist that I have acrylic nails with gel polish, but I just wanted a new color. She said it wouldn't be an issue The moment my manicurist saw my acrylic nails, it service immediately went downhill. She began rolling her eyes and glaring at me because she had to file off the gel polish. To make the service a little more enjoyable, I began trying to make small talk multiple times, each time being ignored. The overall product was just ok My other coworkers reported being cut to the point where blood was drawn and they were rough on the massages (one I didn't get). I am in the service industry, so I understand there may be off days, But I am highly disappointed in the service we received today (especially for a place that has such high ratings). My company will not be recommending this place to our clients, nor will we be returning. This place had everything going, but service and staff friendliness need improvements. read more

Betty did an amazing job on my mani/pedi today!! I will definitely be back!! Great service and the salon is clean.

I've been a patron here for years and I've had flawless manicures and pedicures every time. read more

Spa O - Perfect pedicure - Nail Salons Near Me - Chicago, Illinois

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This place is clean I will give them that much. The only thing that really annoyed me was the service. I went in for a No-Chip manicure. I walked in without an appointment as It was a last minute decision. Came in and there was one person getting a mani and one getting a pedi. I asked if they could take me or if I should come back since I live a few blocks away. The receptionist looked at me like I had asked her to give me a kidney. As she looked annoyingly if there were any spots left. She said okay we can fit you in. My fault for not making an appointment. As for the manicure.He didn't file before applying the acetone which I thought was odd. When he went to remove the polish he looked at me and said "wait this is OPI, why didnt you tell me" ummm im sorry I didn't realize I had to. I hate places that do not soak your hands before cutting the cuticle. Basically you are getting your cuticles cut with just some soap and all this acetone on your hands. The next thing he says is "who did your nails before. The cuticles are cut poorly and the shape is not good" Oh sorry about that yet again. I will make sure to tell the last tech what a horrible job they did buddy. The last straw for me was as my nails were drying I lifted my hand to cover my mouth while sneezing and he scolds me for moving saying If I mess it up he has to do it all over again so do not move. Whoa. Sorry but not coming back to feel like I did something wrong the entire time. BTW its day 7 and my no-chip is already starting to "chip" read more

This is only the second time I've given a 1 star rating for a nail salon, and for the same reason: if I am still in pain a week later, it doesn't matter how pretty the pedicure looks. And when the pedicure doesn't even look right when you walk out the door, well, this place would get no stars if I could do it. Yes, the massage chairs are very nice. Yes, you get a short neck/back massage when you first go to the drying area. Yes, they take credit cards (but you have to bring your own cash for the tip). That's all the positive I have for this place. The manager speaks English, but the person who worked on my nails didn't speak a single word of English, and if I tried to tell her something (such as DO NOT cut my cuticles) her reaction was to shrug like "can't understand you, and don't care" instead of "can't understand you, let me get the manager." She used sharp utensils (not just the cuticle cutter) all along the edges of the nails and underneath. It felt like broken glass everywhere for 8 days after. Also, several of my smaller toes were sore from being squished. After the pedicure, the worker simply pointed toward the cash register. So, I walked over there to pay. It turns out, the dryers are part of the counter there, but they're at a very difficult height and depth. I am normal height (5'6") and the foot dryer is enough off the floor that your heels have to hang in the air, but the stool and counter are so high that you can't sit, you have to perch at the edge of the stool. Even then, the counter was about chin height. Also, the foot drying space is approximately 9" long by 4" high. Needless to say, I managed to bump my polish while trying to maneuver my feet into this tight space. The manager saw me do it, saw me lean over to check out the damage, looked herself and shook her head "oops, too bad" and walked away. I did my best to smudge the polish back into position. Since you're not sitting in a dedicated spot to dry the polish but instead right at the entrance where people are greeted and payments are made, and there are only 2 places, AND it's incredibly uncomfortable to sit/read, you end up moving before the polish is fully dried. Which didn't matter so much in my case, since it was already smudged. Oh, and last but not least: the parking is ridiculous. Most of the street parking is permit-only, and if there is any event at Soldier Field at any time that day, you can't even park at the relatively few meters available. You'll be lucky to find parking 6-8 blocks away. read more

This place is racist and overpriced! I am a woman of color and I will take my business elsewhere. My sister and I went in for some sissy time, and we received HORRIBLE service. My sister's technician finished her pedicure and just left her in the chair. No shoulder massage, no "I'll help you to the drying station," not even an obligatory "I'm finished now and moving on to the next customer." Also, when we arrived we saw a sign that said "tips cannot be added to your your card. cash only." But, while I was at the drying station, I noticed that an Asian customer was able to add tip to the card, no problem. Take your money somewhere else! read more

Spa O is the best! I have been going here for years. Lisa and Ganny are my favorite. The salon is very clean, very professional, abd attention is always paid to d err tail. A mani costs $15, a no chip mani is a little pricey at $45 but still worth it. read more

Poor customer service, decent work. You cannot speak to the technicians without them snickering a response with one another. Rude, to say the least. read more

I really tried liking this place because is inexpensive and is so close to my house. The place is beautiful and clean but I been dissatisfied every single time I go there. Waxing and manicures there Just don't seem to work for me, my brows don't even get trimmed and always look so thick but the girl who did them is very sweet so is hard to tell her I dont like them :(. I got a manicure and also didn't like how my nails looked. They were hardly filed and I saw the girls next to me and all the other clients getting massaged as they were done but, when my girl finished she just walked me out of the chair to the drying station. I felt like that was a bit discrimination for being a guy??? After all I didn't like the manicure as well. I gave them a few tries. Just wont go back. read more

I've actually never written a negative review before because it takes a lot to actually upset me. Unfortunately I went here and my nail polish changed color over night and looked like I had stains all over my nails. I went back and simply requested a polish change and I got told that I caused the issue and I would be charged for the polish change. I explained that I didn't do anything out of the ordinary and it was not an issue I caused but was told it was still me "guaranteed". I went there for the first time in several years and it will be my last. Hopefully this doesn't happen to anyone else. read more

Originally, I did not have a great experience at Spa O. My days start early and end late. I needed a nail salon that was close to the condo and offered flexible business hours. Spa O was my first stop. On my first visit, my nail technician was pretty crabby and wasn't very attentive. I was convinced after that appointment that I wouldn't go back. However, I had one hour available on a Sunday and Spa O was the only nail salon in the area that had an opening for a no-chip manicure. I was reluctant, but it was my only chance to have my nails done that weekend. It was a completely different experience! Clearly, I just caught the first nail tech on a bad day. I have truly come to love Spa O! Their location, flexible hours, rewards program, shoulder massages and attentiveness are the reasons I continue to give them business. I would recommend Spa O to almost anyone. And to the users who gave them low ratings -- give them another shot. They won't let you down. read more

This is a brand new nail salon & spa in south loop. Extremely clean and relaxing. The place is just spotless with state-of-art facility. My favorite part was getting massages. Prices are very reasonable. Definitely a must try! read more

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I went for a no chip and two days later one chipped but that's not even part of the worst experience. While I was getting my nails done an older gentleman 75 & over came in to request for toe nail clipping and the receptionist first told him he was not available for 2 more hours but there was no more than 4 people in the entire spa and more than enough staff to accommodate. The receptions then told him he couldn't take him I wish I would have spoken up about the clear discrimination I witnessed but this yelp review will have to do. Very disappointing and will not be going back or making any recommendations for this place read more

Had a bad experience with the long blond hair lady that works there. First of all, I had made an appointment for 4pm and when I got there (10 minutes early), she told me that I had to hurry up and pick out my color because she had other appointments after me. She kept rushing me and I was so confused and flustered. When she got to doing my pedicure, I realized it was still before my 4pm appointment. This is not good customer service. I come to get a pedicure to relax. Not to have more stress induced. Secondly, the long blond haired lady waxed my eyebrows. I asked that they just be cleaned up. Instead, she made my eyebrows so thin, that clearly bald spots were missing. Not only did she make them to thin, but they were also crooked. During the process, before I could see them, she proceeded to explain to me that the person that must have waxed my eyebrows before her must of messed them up. She tried to blame her mistakes on someone else. I went home and was horrified at my eyebrows. Honest to god, I started to cry because the next day I was leaving for vacation and was so upset about how they looked. There was not enough time for the hair to grow in and I knew that I would need a eyeliner to fill them in to get them to at least look half normal. Nobody should ever have to go through this. I was a frequent customer, but have decided to not come any more. I can say that everyone else I have had the chance to service me, was great. read more

No-chip mani comes off in a week, if you sign up there is still a wait. Been couple of times, not going to return.

The nail person was not educated in the service I wanted . Maybe this place is just to do manicures and pedicures. For the pedicure my heels were still rough and for the Nail service I had a dip and they were definitely not educated in doing this there was a couple of procedures that were not done. I had to go back to my nail salon the next day. thought I try something in my neighborhood and I messed up read more

The "O" must be stand for OH NO DON'T GO!!! I had the most disinterested nail tech probably in the world. Like if there were awards for the most disinterested nail tech in the world, she'd win it. I got a pedicure and every single time she used the cuticle remover it hurt. She said one word to me which was hi. She did a terrible job. Which is what the one star is for. IF you're gonna be rude by not engaging the client AT ALL, at least do such a great job that the client is forced to give a rating of 5 stars. NOPE! Needless to say, I won't be returning. read more

Best $15 manicure in the Chicagoland. Skilled technicians and tranquil setting. I've been to South Loop, Oak Park and Long Grove and you can always count on Spa O for a great shape, relaxing massage, and perfect polish. read more

Spa O - Nail Salons Near Me - Chicago, Illinois

Love love love this salon! Beautifully decorated, super clean and great service. Chloe is awesome, ask for her if you can!

Update: After seeing my Yelp review, the manager at Spa O called to apologize for the poor customer service I received at my previous two visits. She even offered a complimentary manicure! I sincerely appreciate her reaching out to me as it serves as a reminder that the owners do care about their customers. Hopefully my experiences were anomalies. (But I'm not taking my chance - not even for a free manicure!) read more

Love this place! I have gone to several nail salons in the South Loop and this one is the best - a little gem. Very clean, excellent service, good color selection and an overall job well done. In my opinion, Lisa is the BEST - so sweet, very thorough and Cici is great as well. They also keep track of your points for you and let you know when you've built up enough to use - went in for a mani/pedi/wax expecting to pay approx. $60 and had $36 in credits (made my day!). Make an appointment ahead of time because they stay busy. read more

I came here on Monday evening at 7 (they close at 8) and was told that there wasn't enough time to do a mani pedi, which is ridiculous. I couldn't believe they turned me away with an hour to perform services that at comparable salons take 45 minutes. Then I remembered the last time I was there (awhile ago) where it took the technician almost an hour to do my manicure alone! It lasted for about 4-5 days before chipping started. They're not at all efficient nor very friendly here- I'd recommend going elsewhere. read more

Kate gave me the longest lasting no chip I've ever had in my life! Three weeks! I could not believe it!

Could not be happier with the quality work done by the nail artists at this salon. Not only was service quick and friendly, but the manicure with no-chip technology came out beautifully. It only costs about $40 which is pretty standard, especially in the downtown area. read more

This is a great south loop nail salon - the cleanest I've come across in the area. Pros - the friendly staff, modern atmosphere, decent prices, HGTV on at all times:), free shoulder massage with every manicure. Cons - my no-chip mani never lasts the full 2 weeks, & they never seem to remember who I am even though I am in there about twice a month. read more

Very very pricey! This place was packed & they stayed busy long after their closing hour. I got a pedicure & it was done very well. I would say I would visit this place again, but again it is a little too pricey for my budget. Based on the service I received, I would recommend Spa O if you really want to pamper yourself for a day. read more

Very nice space and experience. I was a first-time client and got a mani-pedi during the Mon-Wed special. The manicurist (Duki) was excellent. It's a clean, well-appointed place for the price range. read more

Love this place! Have had great luck walking in for appointments and have always walked out happy with the service, care, and quality of my no chip manis! Added bonus is free removal if you got the original manicure done there. read more

Beautiful interior, very clean. Friendly staff. One of the best quality mani/pedi I have had. Great color selection.

I really enjoy a good pedicure, and I figured I would try this place one Saturday morning while in the city since it had mostly positive Yelp reviews. As soon as I walked in I was immediately welcomed and checked in by the host. I picked out my color and sat down. I came a little before 1030 am on a Saturday morning without an appointment. Around 11, the place seemed to fill up more, so it might be wise to book an appointment on a Saturday afternoon at least. The pedicure received here was okay. I got the impression that my nail technician was a beginner due to the lack of time she spent scrubbing my feet, and messing up one of toes (she re did it thankfully). She also didn't apply lotion, which was unusual to me. When my feet were drying, the host asked how my pedicure went? I told her it went fine, but I needed some lotion. She gave me some, and I applied it to my dry feet. I am totally ok with paying $35 (normal price) for a pedicure, but this pedicure was missing some essential elements of an amazing pedicure. If I came in the future, I would probably just try with a different nail tech. read more

For $35, you would expect a better than decent pedicure but that's all I got was decent. I am not sure why technicians rub your feet for 30 seconds and count that as the massage. When you go to get a pedicure, you are also going for an experience. Come on, it wouldn't hurt to put some effort into it. I have gone to other places that charge $25 for a pedicure that do the same or better job. Well it was convenient for a meet up with a friend in the South Loop and that's about it. read more

Decent service! I got a mani pedi for an early bird special which was only 40 dollars without tip. Beside the good job on the nails, what really sold me were the message chairs and the extra message services. The space was clean and nice. read more

I decided on a rare Tuesday off from work to treat myself to a mani-pedi and decided on Spa O because its close to my home and they have a mani-pedi special for $39 on Mon and Tues. They were really nice when I booked my appointment but when I got there, I felt a little ignored. No one spoke a word other than asking me to pick out my colors. Normally, I don't like overly chatty manicurists since I normally go to relax but this inattentive service was verging on plain rude. As I was picking my colors, I kept having to step out of the way while the bevy of manicurists without appointments picked out THEIR colors! I don't care what they do in their down time, but I think the paying customer shouldn't have to compete with staff for nail polish. I then asked if they had the Essie polish I was currently wearing and one woman barely looked at the color in my hand and said "maybe," and continued her conversation with the other staff and left me to search out the color on my own. WTH?!? How about helping me out? When my service was finished, they sat me at the drying station and walked away. I nicely interrupted the conversation among the staff to ask if someone would mind actually turning it ON. As I prepared to leave, no one offered to help me gather my things or put my shoes back on (which has been pretty standard at most salons I visit). All of these incidents just made it seem like they were more interested in hanging out and conversing with one another rather than making sure their customers are taken care of. Not that it's required but it also happens to be a balmy 96 degrees so a nice offer of a drink of water would have gone a long way... The mani-pedi was average but I wouldn't go back. The actual service is fine but there are too many nail salons in Chicago to deal with mediocre and inattentive customer service. read more

Had a good overall experience, however the nail tech made me bleed on a couple of fingers during my manicure. The salon is very small, so be prepared to be close to your neighbors. Overall it was a good experience, I just wish they would spend more time scrubbing your feet during the pedicure and not rushing the job. I'll go back if I;m in a hurry, but if I want to pampered I rather go to a spa. read more

I finally found a nail salon that was closer to home than my usual spots. I was very happy and satisfied with the quality of service. They even throw in a nice neck massage while you wait. The place was clean and the service was fast but not too fast that you couldnt enjoy your pampering. Only downfall is that you cannot give a tip on credit card slips. I must remember tobring a little cash. (sorry ladies, but I will be back and will take of U). Very clean and professional!! read more