Update: Since my last review, I went back and everything was good, we talked and made things right again. I really think the world of everyone there. I feel like part of the spa nail 1 family, they are truly great at their job and deserve all the love and support of the community read more

Spa Nails 1 - Nail Salons Near Me - Columbia, Missouri

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They always do whatever design I request! High quality work and efficient execution! They have remodeled, it is bright and beautiful! Always busy, so get an appointment or show grace! read more

Spa Nails 1 - Vicki and her team do an amazing job always! - Nail Salons Near Me - Columbia, Missouri

The pedicure was amazing, I got the Stone and Honey? Also manicure turned out exactly like the example photo I showed them. Happy with how my nails turned out. read more

Spa Nails 1 - Nail Salons Near Me - Columbia, Missouri

I'm not sure why the reviews are so widespread other than the lower ones seem to be over a year ago. I was greeted immediately. Everyone that walked in was attended to right away. The atmosphere was friendly. I had a pedicure with a salt scrub. She did an amazing job! The prices are competitive for the area. Also the important part is they lined the tubs with clean liners and opened clean files etc read more

I went today for the second time and they were amazing! I needed a fill and my friend needed a full and we were sat next to each other within 10 minutes without an appointment. Hanah was my nail technician and she did flawlessly! There wasn't much small talk but I didn't mind at all, she was so precise and my nails were done quickly. It was $36 for a fill with French tips which is extremely reasonable. I will definitely be going back! read more

Spa Nails 1 - Fill with French tips - Nail Salons Near Me - Columbia, Missouri

I'm not sure why the reviews are so mixed about this place, but all I can say is that I had a good experience. It seems like this location stays pretty busy, but I was able to walk in for a gel manicure and pedicure. Sunny was very polite and took her time. I will most definitely be back. thank you read more

Spa Nails 1 - Simple gel manicure - Nail Salons Near Me - Columbia, Missouri

I called for an appointment and was told "you can just walk in." I asked if there was a wait and was told no. I got there, approximately 7 minutes later and it was a 25-30 minute wait and I was asked to sign in. This review is primarily for management - don't tell people to not make an appointment if there's a wait. Everyone doesn't have 30 minutes to sit and wait on a pedicure. I left and will not return because you don't value peoples time at all. read more

A relaxing vibe, calm and peaceful. A no frills nail salon. Expect quality! They are professional, friendly and attentive. You get expert service at an affordable price. I've been to many local nail salons and I'm always disappointed with the service and hurried feel from stylists. I have left happy every time! Definitely 5 stars! read more

Spa Nails 1 - Vacation ready! Normally I go with natural colors. This was a treat! - Nail Salons Near Me - Columbia, Missouri

Both spa nails 1 and 2 are amazing. I wanted to write a review on google, but did not have an account. I actually went to spa nails 2 and think my nails are amazing! Perfect place to get the nails you desire read more

Spa Nails 1 - Spa nails 2! Beautiful job and will be coming back - Nail Salons Near Me - Columbia, Missouri

The worst pedicure I have ever had in my life. The fact that the whole pedicure took 10-minutes and the woman tried to reuse tools from another customer should tell you enough. When I voiced my concerns the person did my pedicure looked at me blankly and said "Oh, I'm sorry. How would you like to pay?" read more

The infection I got from here is insane.Im on meds oral and topical. Just don't waste your time. If I didn't have to put one star I wouldn't

are used to love this place. I went to James and he usually did a pretty good job. The last time I went there I told him I wanted to three color hombre, and he said no two colors. I said no I want three colors and I want it to look like this picture. He said no, we're too busy. I can only do two colors. I was very disappointed in his unprofessionalism. I tipped very well and for him to tell me that he was too busy to do my nails the way I wanted them done did not sit well with me at all. they always over book even when I have had an appointment which was every time I had to wait at least a half hour sometimes longer. I have treated them very well always tipped in the 30 to 40% range and to be treated like that I thought was not only very unprofessional, but you don't treat a good customer like the way he treated me. Needless to say, I will not be going back ever. read more

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This review is lengthy and captures my entire last experience at this location. I was a regular customer at this location but my last visit there was exactly that, my last. I usually call To set an appointment but this time I had my little sister with me and we did a walk-in. We sat and waited, I stepped out and told her to text me when they called her, she did. So when I go in under the impression she's being serviced for her pedicure they moved her only to be sitting in the massage chairs still waiting to be serviced and additional 15 minutes. I asked who and why they moved her, and that's when everything went south. There wasn't a real explanation but we were told 10 more minutes. 11 minutes came and she was still not serviced. So as we get up to leave, someone comes rushing over and I told them I would call to make an appointment for the next day. When I called over the phone. I received the worst customer service when asking for an accommodation of a $10 credit for the delay in services. And the gentleman on the phone responded back saying "We don't do that here, you'll have to go someplace else". I asked for the name of the manager because the gentleman on the phone said his boss was the only one who could approve of that accommodation. Then the same gentlemen who does all the gel acyclic designs responded "I don't have to give that information to you, why do I have to accommodate you?!". I am well aware that businesses have the right to decline services but if the services are poor due to the businesses an accommodation could have been offered. If you decide to go to this location make an appointment, and still expect to wait because they are short staffed. If you decide to do a walk-in expect to wait an hour for services. Accommodations for poor customer service you are only offered a $5 credit but maybe had I been of different ethnic background that accommodation would be different. Just from this entire experience alone deserves a 1 star rating. read more

Waited a bit, but they did a quality job. Would absolutely come back. My 8 year old daughter enjoyed having a pedicure here as well.

After not getting my nails done for over a year and seeing this location had new management, I decided to give this place a shot and I'm glad I did! This is one of the best acrylic jobs I've had done since I started getting my nails done ever! The people working were very friendly and kept asking if I was happy with the look through almost every step. It took less than an hour to get my full set (which in my experience has typically meant the job was rushed if I'm out of the chair within an hour) but I have no complaints. I'm happy to come back for my fill in a few weeks read more

Spa Nails 1 - Gel acrylics - Nail Salons Near Me - Columbia, Missouri

I got a gel manicure here about 4 months ago and my nails are still healing from the damage the guy did to my nails. The energy and vibe of the place was bad. I did not feel welcomed and they were making people wait for services when they knew they didn't have the time to provide them. Needless to say I'm still upset with my experience here. This place needs to be shut down. read more

Have came here several times and they have always done amazing. Tom always takes the time to make sure my nails look amazing and I feel great walking out with my product read more

Customer service was terrible! Their prices change depending on who you speak to and they only have 3 people actively working. Go to lucky nails! read more

Spa Nails 1 - Please read! This happened to someone yesterday! - Nail Salons Near Me - Columbia, Missouri

I went to spa 2 and there was 3 guys in there, only one spoke English and the the other two did my little girls nails they looked bad! I got mine filled and with powder, I paid 95$ for these! The nails look pretty but, He cut me several times and took part of my real nails off. I have worked so hard to grow my nails and keep them healthy and he told me the sides are to fat and cut part off! I'm not happy I probably won't be back! I felt like he rushed me cause someone else was there for there appointment after mine. The place was clean and nice with comfortable chairs. read more

Spa Nails 1 - Nail Salons Near Me - Columbia, Missouri

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They hurt my best friends hands and cut her and then left the polish on her skin poor job and disappointed considering how kind my friend was the entire time read more

I had an appointment at 9:00 am and they started walk-ins before me. They didn't start doing my nails until 10:50 am. Save yourself some time and visit another salon. read more

I have gone to the same nail salon in Columbia for the past 4 years but on a time crunch, I decided to try out spa snails given it's right by my house. However, I don't plan on ever going back. I went in for an acrylic fill with gel and what is normally a relaxing experience was very painful. My cuticles are inflamed and red from my nail tech using the drill tool very roughly, and when they were being filed my nail tech kept digging into the sides of my nail bed with their own nail to separate the nail from my skin (this isn't suppose to be painful!!!). The gel top coat was also not put on evenly and so my polish not only looks bubbly and bumpy but many sides of my nails aren't even coated. On top of all this I paid $35 for a fill... which is what I pay for a full new set with gel at my regular nail salon. Long story short, I paid extra money for a painful and sloppy nail job. The only positive thing I have to say about spa snails 1 is that they took me as a walk-in with no wait and the coffin filing shape looks good (although as mentioned, painful to attain apparently). read more

They did a wonderful job on my nails. I was so amazed at how perfect they look. I will always go back to them.

Just got my nails done! Had to wait about half an hour but it was worth it! The store was very clean and nice. It was my first time getting the almond shaped nails, I had always got square but wanted to try something new. I'm glad I did! Man Le did a great job! I will be coming back for my fill and new color in a few weeks. read more

Spa Nails 1 - Deep brownish red, perfect for fall! - Nail Salons Near Me - Columbia, Missouri

Walk ins welcome and not a long wait! Service was good, and I'm very happy with the result. Nothing extraordinary here, but the nail salon had good service, decent prices ($40 mani/pedi), and a very clean location. read more

Spa Nails 1 - Price menu - Nail Salons Near Me - Columbia, Missouri

I was A walk in I love my nails! even though there is space between the nail and the cuticle it was kinda busy and had to wait 15-20 minutes but they still got me in. read more

Spa Nails 1 - Nail Salons Near Me - Columbia, Missouri

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I was discriminated against at this establishment as two other women were serviced ahead of me with no appointments. I asked multiple times how long of a wait it would be for a gel manicure and was given no answer. When I asked for a final time, the owner told me that I could get out. read more

This was my second time being in this establishment and I highly doubt I'll be returning here again. The first time, I had Kieu and she was fantastic. She assessed what I wanted and didn't go overboard. The girl who did my nails for the second time was awful. I don't know her name, but she had really long curly hair, and she would stop and talk selfies on herself, which I thought was very unprofessional. I wanted my nails trimmed, and I said that, but she made them super short, that my fingers hurt from afterwards. Not only that, she kept using HER fingers to push my cuticles back, which isn't sanitary. I kept telling her she was hurting me but she just kept filing it- despite my protest. She was overall just really rough, and would slap my hand then laugh and smile at. I found out they did chrome nails and wanted it done. When she grabbed the sponge to apply the powder, I noticed all the sponges were dirty and used. I told her and the manager that I didn't want her to use that dirty sponge and to please get a new one. They just brushed me off and continued to use the dirty sponge, which really irritated me. FYI, if you ever want to know if your manicurist is doing well with your gel manicure, look at the cost under the UV light. Mine wasn't good and made each coat so thick it would clump on the side. In all honesty, I was so disappointed In the quality and care of the people who work here. read more

if i could give 0 stars i would!!!! in my experience they have never honored appointment times. they only get you in if you threaten to walk out. my experience was physically painful and one girl kept drilling my nails. she kept drilling even after i told her it hurt. i would definitely NOT recommend that you go here. We had an appointment time for 4:30 and didn't get my nails started till 5:30. They are also huffy and puffy and lie to you about how long it will be. Told me it will be 25 minutes and it took an HOUR. NEVER GO HERE. read more

I've been getting pedicures there for years and they are always great. Staff is friendly and gracious about taking walk-ins.

Simply amazing!!! Great people, amazing nails. From St Lou and I'll make the drive to see Manle read more

Spa Nails 1 - Simply amazing!!! Great people, amazing nails. From St Lou and I'll make the drive to see Manle - Nail Salons Near Me - Columbia, Missouri

did not wear gloves or practice any cleaning measures that i could see. was a 10 minute manicure where they mostly removed my other polish and then slapped some new polish on and left me to dry. was there for an hour and the actual manicure part only took 10 minutes. read more

Extremely rude, impatient, and aggressive. Very unprofessional don't waste your time.

I have given Spa Nails 1 multiple chances. However after reading other reviews, I decided I needed to leave one as well. Every time I have gotten my nails done here it is a painful experience. One time they removed my dip by using a plastic tip and shoving it between my nail as the dip to rip it off. Extremely painful. My fingers are always sore and usually cut from them over filing and/or filing too rough. I have found that even if you tell the worker they are hurting you, they ignore you. I also find that they are EXTREMELY rude. Don't go here. It's overpriced and not worth the pain. read more

AWFUL EXPERIENCE!! At around 4:15, my friend and I were first-time customers going to Spa Nails 1 to get pedicures. When we walked in, a gentleman informed us that they were expecting some appointments to arrive so none of the 4 Techs there would be able to serve us. He suggests that my friend and I go to Spa Nails 2 behind several other businesses on the other side of the street. We get back into our cars and go to Spa Nails 2. It is 4:30 by this point. We walk up to the door and it is locked, though the signs out in front say they are open until 6:00pm. We can see the nail tech inside washing his hands and we knock on the door. He motions us to leave because he is closed...an 1.5 hours early. We call the Spa Nails 1 to inform them that they had just sent us to their second location and the gentleman wasn't opening the door for us. The young women on the phone said that he probably had a long day and wanted to go home and sprinkled a disingenuous "sorry" at the end of her sentence then hung up. This is a business. It was incredibly unprofessional (1) to close your business 1.5 early while pretending to not see the two young women in front of the door (2) that both stores did not communicate with each other before sending customers to another location (3) that both techs were completely apathetic to their customers and were not concerned with remedying the situation. I will not be coming back to either solans. And I will definitely recommend anyone else to go to another location. 0 out of 5 Stars. read more

The overall building is very clean and well setup. The thing that made this a one star is that the man was very rude to me and my friends, and even argued with her mother. If you misunderstood him he would roll his eyes and say things under his breath. read more

Spa Nails 1 - Nail Salons Near Me - Columbia, Missouri

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Booked an appointment today for 2pm where they guaranteed they will be free. Got there a few minutes before 2pm, they just started another girl's nails and told me to pick a color. There were 3 workers today, which is rare compared to 2 staff that have been there every other time once gotten my nails done. The third lady finishes a boy's nails, puts him under the light to dry his nails and THEN STARTS ON HIS MOM'S nails without saying anything to me. This is at 2:15pm. The second lady had just started a pedicure and the guy was still working on the girl he started on right as I walked in before 2pm. I have been here several times and loved the nails they guy does. Three weeks ago I came in for a fill, I didn't book an appointment so I sat waiting but I saw that when a lady with an appointment came in the helped her immediately, even stopping one girl that they were already working on; the main reason I booked an appointment this time. Though the nails are good, I WILL NEVER GO HERE AGAIN as their customer service sucks - I will happily drive 15 more minutes to a salon just as good. read more

I went to get my nails done and told them I wanted a full acrylic set. The lady was very rude to me and told me they were too busy and that I need to leave, even though they only had one person getting a pedicure and one girl who was almost finished getting her nails done. I told them I didn't mind waiting but they insisted I leave. I went back 3 hours later and told them what I wanted again. It was slightly busier this time, but there was still only maybe 4-5 people getting stuff done and only 2 people waiting. They once again told me to leave and that they "don't have time for me" and I told them and I had already been there before and came back since they told me to and they once again shoved me out the door. If you want good customer service, do not go here. I've gone in the past and my nails were ok. Not great, not terrible, but for the price they were ok. I have never been treated like this at a business before. When I had gone back the second time there were a whole bee set of people who had been allowed to wait and/or get their services without being told to leave?? read more

On my visit for a full set of acrylic nails, the older gentleman who did my nails was very impatient and seemed to be annoyed. I was told at the beginning of my experience a price that was $10 less than I was told to pay at the end. I was charged more because "my nail beds are small." I originally tried to go to Spa Nails 1 but was told to drive over to Spa Nails 2. The polish on my nails did not cover all the acrylic visible on the top surface, I felt rushed. Overall I would not recommend this business. read more

We have always had great service at this establishment. They take the time to do it right. I have never had gel manicures that last as long as they do when I go here. Highly recommended read more