Very bad service, dirty inside, strict late policy if just 5 minutes late. Very rude employeesread more

I see Stephanie and she's lovely! Super sweet but she does leave behind some wax residue and misses…read morea few hairs in inner corners. If she works on that it would be five stars!

I absolutely love going into Dermistique and seeing Jillian. She is phenomenal at what she does…read more She is kind, detail oriented and always provides excellent after care service and advice. I see her for their Brazilian waxing services and can't say enough wonderful things. It isn't the funnest treatment but with Jillian it is as painless as possible. Also, the spa feel and cleanliness are A+.

If you are looking for a professional, quality experience, book with Dermistique. Easy to find with…read moreplenty of safe parking and estheticians who are fully trained and conscientious. My "usual" is a facial followed by a pedicure. First visit for a facial, you'll spend some time discussing your skin care routine, any issues &/or problems you have and what outcome you'd like. Services are discussed with you and what is done is your decision (so no hidden add-ons like other places). I've used the same esthetician so she has become familiar with my skin & its changes through the seasons. There is no "hard sell" for purchases here & no "blaming" you for not spending $100's on products they have available. This speaks very highly the Staff understand not everyone that walks in will need any or all their products. (I do use their Hydropeptide cleanser.) Pedicures there are a dream for me: no "razor egg" files (like at Mall & Walmart), just warm foot soak, light acid treatment (I have tough corns on my feet), lotion massaged into feet, ankles & calves, followed by base, 2 coats polish & topcoat for pedicure. Very rarely does polish rub/wear off even after three weeks. I have never had a bad or unpleasant experience at Dermistique's in my many visits. I think if you'll try any of their services, you'll come back: they're not as "cheap" as the quick places (broken out skin &/or pedicures that come off in a week), but I have received many compliments on how great my skin looks. I bet you will, too, if you give Dermistique a try.

My hairdresser was late and she rushed through my haircut. Didn't ask about my bangs and I bet it…read morewas only a couple minutes. Usually a stylist will give you a mirror to see the back but she just said, "done" and took off the robe. Not satisfied at all and won't return.

I thought I had pedicures before. Pedicures with Katie are a whole different level. My feet feel…read morenew after seeing Katie! My polish looks stellar for 4 weeks and Katie is a sweetie.

I have been here twice. Once for a lash tint with Alana. She was very nice and professional. The…read moreservice was very quick and the tint didn't last very long. Maybe 2-3 weeks. My second visit was with Kristen. I was there for a lash curl and tint. She did not introduce herself. Prior to the service,​ you are asked to sign a waiver explaining you understand the procedure​, that they don't promise results and that the after care will be explained to you. She didn't speak to me at all during the service, not to make small talk or to update me on the process. Afterward,​ my lashes were curled and slightly tinted. No post instructions were given or explained. I went home and looked them up and followed to a T. No water or mascara on lashes for 24 hours​. We are 4 days out, my left lashes are much more curled than my right, they are still slightly tinted, except​ the bottom lashes, they are pretty much back to normal. I would say this service was not worth the $75 plus tip.

Alana makes my eyelashes look incredible every time!!!! I highly recommend her! I have seen other…read moreplaces lash jobs and they don't even compare. I went for my yearly eye exam when I was last in chicago and the doctor even commented on how he didn't even know they weren't mine because of how well they were applied. He said usually he can see a lot of glue but thankfully mine are not like that. I'm so glad I can trust her with my lashes! She's also amazing at makeup..she did mine for my wedding.

I called to make a last minute appointment for my Grandmother. She has been confined for months and…read morewas so eager to get a hair cut before going to see her doctor. Charissa was so helpful with scheduling the appointment for me on short notice. Brittany was the stylist and she made my Grandmother so happy with her new haircut. It might seem small to most but for an 82 year old woman, this was such a treat! Thank you to both Charissa and Brittany for making her day!

Ani was very pleasant and professional. She was responsive and quite accommodating. Unfortunately,…read moreshe botched my brows. I had my brows microbladed in 2018 while living in NY. I've since relocated and was unable to travel back during the pandemic to have them done. Ani did my brows in November 2020. They were a beautiful brown immediately after my first session and darkened as I expected. They kept getting darker. I looked angry. I followed Ani's instructions to lighten them by doing the opposite of good aftercare and they began to lighten. They were no longer brown but were grayish-black instead. Ani offered to warm them up with a different tint that wouldn't darken them. The tint seemed to work but quickly faded to the same dark gray brows with a base that looks like color bled. It doesn't help that my hair is brown and my brows stand out as a poorly drawn in mismatch. My brows are a disaster and Ani stopped responding in July. I'm still diligently trying to fade them but these badboys won't budge. I started not to leave this review because Ani is super nice and super chill. Unfortunately, my brows are super botched and it seems fair to give others a warning. NOTE: Owner responded to my review privately and then publicly defended herself by attacking and lying rather than just admitting this one was a bad job. Photos are unretouched and tell the story. Link to the receipts https://docs.google.com/document/d/1-5F74Ad7o_RlxMS276IJcvDwYUtzIIPFMm6C9JUP9kY/edit

Don't trust this business with your information…read more I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ.

I came into my consultation and appointment knowing my hair would be tough to deal with and care…read morefor, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about

Extremely punctual and reliable. Willing to work with my specific needs. Scheduling a very easy to…read moreuse.

Booked a gel polish over the phone and the moment I got the confirmation text I was told I no…read morelonger had the appointment because someone online had taken it. I'm so disappointed and it's not good customer service. Be better Polished!

This was not my first massage so I had high expectations. We got the couples stone deep tissue. I…read morethought it was going to be more of an oil rub massage. It was mostly dry hand massage. I did not like that. I wish the relaxation music was more of a thing. I was hoping to fall asleep but it took me a while. The rub down was not really relaxing. Eventually they used a little oil. It was like a mall massage place instead of the spa experience. They did make us undress and cover with a blanket, so I thought it would be better. *sad face

This was my second time there today. The lady did a good job although I think the previous time was…read morebetter. I gave a low star score because I was shaked down for a larger tip! I do believe I tip fairly but she didn't think a 20% tip was good enough and decided it was appropriate to round up the amount, adding another $2. I was planning to go monthly but I may just try to find another place that I can trust. I suggest you tip in cash.

Jessica is professional, sweet and on time with the services. I had a spray tan that was wonderful…read more I will definitely be back next time I'm in town.

I've been a facial client of Jessie's for several years and am thrilled she's started her own shop!…read moreI have rosacea and eczema and Jess has worked with me on both those issues along with aging skin. I let Jess look at my skin before electing what treatment is best and have never been disappointed with the results. Nice waiting area and very calming room make and Jess' expertise lead to my great skin!

kendra always does an excellent job , perfect shape , and i always get compliments. thanks !!read more

Went for the first time today. Brittani is amazing! My brows look great and she is so nice and…read morewelcoming. Will absolutely be back.