Don't trust this business with your information. I booked a haircut for my husband at Nefisa Downtown after getting a haircut there myself. After his haircut, they asked if he would be returning, and he said that he may return in a few months. They then asked if he wanted to return a month from that day. He said he might be back sometime around then. (Really he just didn't like his haircut, and he had a hard time communicating that. That part is NOT the salon's fault.) Here is where things went wrong with the salon: They booked him for the appointment, which he DID NOT ASK FOR. Received 0 texts confirming this "appointment" in advance, and they charged us $34 to my card for a no show appointment HE DID NOT ASK FOR. Receiving this charge, we were obviously confused. I emailed directly with the owner to settle this. First they "don't have any record of this charge". Then they "do have it on record, and say it was for his haircut he went in for" Not true. He paid for this haircut in person the same day he got it. Then it's "Well he had an appointment, and he didn't show up. We can't issue you a full refund." Dealt with this for WEEKS now. Don't go here. Jesus fucking Christ. read more

See all

I came into my consultation and appointment knowing my hair would be tough to deal with and care for, and my assistant Rylee did an AMAZING job helping me! All staff I interacted with were very kind, made sure I was comfortable, and throughout the appointment Rylee kept me consistently updated with what she was doing, how long it would take, and what was next. I also really appreciate that she seemed to understand I wasn't a big talker! I would definitely recommend this salon, although understand that its not going to be a cheap price if thats something you are concerned about read more

Salon Nefisa - Hair after appointment - Hair Salons Near Me - Columbia, Missouri

See all

Jess was fantastic. She's very skilled and I really enjoyed our conversation and getting to know her! Thanks for taking care of my hair! I'll be back to see you when I'm in Columbia. read more

Salon Nefisa - I asked for wash, blow dry & flat iron! - Hair Salons Near Me - Columbia, Missouri

The salon is a lovely little oasis downtown. I had my hair cut and styled by Megan. She listened carefully to what I wanted and I couldn't be more pleased with the result. read more

OMG!!! MEGAN! MEGAN! MEGAN!!!! She was sweet, she was kind, she was supportive, she was SO SO KNOWLEDGABLE! Not only did she give me easily the best haircut of my LIFE but she also helped me find some products that I absolutely love! I feel like I can totally trust her and she was just so so so amazing. Megan Lucas, highly recommend. So very impressed. read more

Salon Nefisa - Hair Salons Near Me - Columbia, Missouri

See all

I got a trim from Alida and she was great! She was so sweet and very experienced! I will definitely be going back.

Jess is the queen of stylists. She is the friendliest ever, and a master with her tools. I recommend her to everyone, and no one has been able to find any issues with her yet, and they never will. She is always up for conversation, or to let you do your own thing, like play with your phone. And her scalp massages are something she had to have learned from the Gods. read more

Jordan at Salon Nefisa West did a great job, the cut was exactly what I asked for, she explained what she was doing, and she had a plan for future visits. Also, her shampoo had a head massage as well which was great. Really pleased -- now I know why the others where I work suggested her. read more

had a great cup the place was nice, my stylist was really nice and gave me a fabulous cut. Also the head massage was top notch. I will be coming back!! read more

Kat was amazing and made sure my hair was top notch before I left that salon. They love to make sure I am completely comfortable and great at conversation. I feel they love my business and want me there. read more

My experience with Salon Nefisa was one that I would not wish on my worst enemy. It started when I decided to dye my hair, something I've never done before, and I called to have a consultation with Anna. I was very excited since this was all new to me and I just wanted to do something different. Together, Anna and I discussed what I wanted, including pictures, and I was told a natural redhead look was something she was comfortable doing. We took things slow at first, since my hair is naturally quite dark and not in the best condition. Anna suggested lightening it without bleach, which I agreed with, and a week after the consultation this happened (see attached picture). I paid $132 for this look. I knew there was a risk my hair wouldn't be the color I wanted without bleaching, and I wasn't satisfied with the first round of coloring, but I was aware of this before and was okay with taking things further. The third trip to Salon Nefisa, Anna suggested bleaching some highlights in my hair to make the color a more visible shade of red that I wanted. Again, I had met with Anna three times in person and shown her multiple times the look I wanted, and I trusted her as a "professional" to make my desired look happen. My appointment for the highlights started at 6pm and was completed at 8pm. It is here I need to note I am a student studying and working in a professional field, so I am awake and active before 5am every day. This evening, I came directly from work to the salon. Even exhausted, I knew something was wrong with my hair that day. Anna was raving about how "great" my hair looked, though I felt very differently. Unfortunately for me, I am not rude, so I paid the salon and went to sleep, all with a sinking feeling in my stomach that this was not what I asked for. I woke up the next day, utterly horrified (see attached picture). Not only is this not at all the color I wanted and had gone over multiple times with Anna, but she had also straightened my already damaged hair, and it felt like straw. This was not what I thought I was buying with another $214 paid to Salon Nefisa. This is not professional, natural, or pretty. If I wanted crispy, dead hair, a shade of flaming hot red, I would have bought box dye and done it myself. Still, I wanted to be civil. Anna and I both know that this is not what we talked about, so I called Salon Nefisa to see if Anna could fix this. The receptionist was nice and said she would talk with Anna and the manager of Salon Nefisa to see what they could do. That afternoon I got a hostile call from the manager, much to my shock, who said they would NOT fix my hair nor issue me a refund, and that they did NOT need my business. This was so unlike all the other interactions I've had with the salon, and I was taken aback. I tried to explain that I felt I had a good relationship with Anna, but the color isn't one I can wear to work, and I understood her protecting her employees, but I thought there was some miscommunication. I was told "I DID like my hair and was just out to get money back, otherwise I wouldn't have paid" by the manager. As she raised her voice in accusation, I shut down. Let me be clear that this is not about the money, time, or emotional strife this event has cost me. This is about the principle of actions taken by Salon Nefisa and a blatant disregard for common courtesy. I have never been accosted like this, even when working in the customer service industry for years. I am disgusted at the lack of professionalism. I never wanted this look, and quite frankly may lose my job over it since I have no choice but to go to work like this. I can say this was absolutely my first and last time coloring my hair, as Salon Nefisa has completely ruined the experience and left me wary of letting anyone color my hair, and scared to give future criticism to hairdressers. Though I liked Anna as a person, her coloring job was terrible. I do NOT recommend Salon Nefisa and pray that the manager finds peace. read more

Salon Nefisa - Hair Salons Near Me - Columbia, Missouri

It was great experience! Recommend it to anyone looking for a relaxing yet good quality experience.

Service requested was very over priced For the quality and experience. I paid the price for a top stylist yet she had an apprentice do at least half of the work which definitely left my displeased. The vivid color used in my hair was washed poorly so my hairline stained a solid red line and I had to wash my hair immediately upon arriving home to fix it since I worked the next day which kind of defeats the salon experience. Staff also left messy splotches of dye on my forehead which also left stains And it was a huge mess all over my ears and neck. Stylist also declined my original color request stating it wasn't possible today (which is okay!) but didn't even inquire what was currently on my hair or ask any other normal consultation questions that I typically experience with other stylists. I am all for paying trained stylists what they deserve especially when they have several years of experience but $400+ for what essentially ended up as very poorly done vivid highlights and stains all over my face/neck was quite the disappointment to say the least and I could have done the vivid color myself without staining my entire head for $20 so I am not likely to return. read more

Jess did a fantastic job on my hair! She gave me great insight on the proper care of my hair type along with some product recommendations. This whole experience was especially great because the last time I got my hair cut, I made the mistake of going to a large chain hairstyling company; they made careless mistakes and in turn made me wary of getting my hair cut. Salon Nefisa is just the opposite of that company. Jess calmed my fears and restored my trust in hairstylists, especially those at Salon Nefisa Downtown. Another added bonus was the easy-to-use online scheduling. I'll definitely be back due to the expertise, skill, and kindness of the staff! read more

Bad haircut, stylist blowout was very painful. Paid for top stylist but work was done by her student! Won't be back.

First time experience, the salon was very clean and staff was very attentive. I got a French gel mani and was happy with it when I left. The price was reasonable too. However, the very next day it already started to flake and bubble, which should not be the case with shellac gel! I called and they said I could come in and get it fixed free of charge by the girl who did the manicure the first time, but that's time I don't have. Disappointed the shellac, that's supposed to be stronger and stay, didn't hold well at all. I don't think I'll be going back again. read more

Salon Nefisa - Hair Salons Near Me - Columbia, Missouri

See all

All of the staff were courteous and respectful during my time at this salon. I am very pleased with my haircut, as it has been a struggle to find someone who will cut my hair properly. The color job is very nice as well. I will definitely go back to this salon for my hair needs. read more

I went to Madi Marie for a quick trim and face framing pieces and she was fabulous. Took the time to plan with me at first, made me look fabulous and double checked with me at the end to make sure I was confident in the final look :) read more

Showed stylist photo of my own hair, including the roots wanting it like the picture, did not come out that way, was not nearly as blonde as I would have liked. Was told the price was $161 for full balayage plus around $20 for product (which I was told we probably wouldn't use much more than that) and plus haircut price (which only took 10 minutes and was a all one length cut) ended up being $30 more than we had discussed at the beginning. Also had an appointment booked for two weeks before, and was called two days before it and told they had to cancel it because the previous stylist up and quit for a different salon, so I was told to rebook for another day. read more

Bella was so excited to get her hair cut by Amber today. Amber was very sweet with my initially timid 4 yr old and soon had Bella telling her all about her day. Before we knew it we were all done and leaving with exactly what we wanted, plus sweet gentle curls to finish the pampered princess experience. So happy my 4 year old is excited about getting her hair cut and visiting with Amber. Thank you! read more

Salon Nefisa - Bella had such a great appointment with Amber and left looking and feeling like a pampered princess. - Hair Salons Near Me - Columbia, Missouri

I visited Salon Nefisa for a haircut a few weeks ago and I was very disappointed with the outcome. I conveyed my disappointment and they were very quick to correct the situation for me. They immediately booked me an appointment for their next opening. The appointment was with Tori and she is absolutely fabulous. She did an amazing job. I will be returning to her. read more

Very disappointed. I waited 30 minutes past my appointment time and then got a rushed cut with my hair dry. I had a lot of static in my hair and she did not wet it down. One side of my hair is at least 1/4 inch longer than the other side, as well as one side has more layers than the other side and the back is horrible! So devastated. I went to Anna, whom I have only been to a total of three times now. She worked miracles the first and second time, but this time missed the mark totally! She also stated that I had not been there since May, which was incorrect. I went to her in July and had to go to the westside because of a water problem downtown. So disappointed. I thought this would be the place, as it is in a very convenient location for me. read more

i just moved to Columbia and was in desperate need of a haircut. i wanted a complete style redo to include bangs and shorter hair. Jordan was absolutely amazing. she cut my hair dry because I have frizzier hair and wanted to make sure she took my natural hair into account. she consulted with me every step of the way and even took me through the steps of how to maintain curly hair. surprise! i have super curly hair under all that frizz and Jordan helped bring it out and highlight it. could not be happier! read more

My friend wen't to Salon Nefisa to add more blonde into her hair. She paid $190 and the result were barely noticeable. Then she called and ask them if they can fix it and they said they would and it would be free of charge. But when she went back to the salon they told her she would have to pay the full price again if she wanted her hair fixed. read more

See all

I had a very bad experience here. I brought in lots of pictures of the highlights I wanted and I ended up completely blonde with terrible looking roots. It is super streaky and looks very careless and sloppy. I was also not informed of the expensive price (more than my friend had gotten hers done for here) until the service had already begun. And when I went to check out, it costed even more than I was told. read more

I was on tour with a theatre company when I visited Salon Nefisa. We had one free day in Columbia. Three of us made appointments. We had to take a cab into downtown, but our appointments were perfectly scheduled and executed that there was no unnecessary sitting around. One of the girls who came with me did a full color and cut. She was in the chair at 9am, the next girl at 9:45am while the color set, and I sat down at 10:05am. The young ladies at the salon were amazing. Each of us were delighted with the results. The prices were very reasonable for the wonderful service we received. It was a wonderful experience. I highly recommend this salon!! read more

Well...I visited Salon Nefisa for a dry hair cut yesterday. My stylist gave me a fabulous haircut which I am happy about. However, she was in a rush which I didn't like. Also, I had to wait extra 20mins for my stylist to show up. read more

Britney did an amazing job with my hair. I've had long hair forever and was very attached to it but knew I wanted a change. The picture of what I wanted had a girl with hair much thicker than mine, but Britney worked with my hair and knew exactly what I wanted. I can't wait to come back and try something new! Thank you Britney! read more

Maddie was wonderful, spent over an hour treating, cutting and styling my hair and giving me recommendations for products and styling tips, and best of all made my difficult hair look great :) Staff was very nice - I was offered a drink several times - and scheduling was easy, they got me in same day and were apologetic about it being so late (I was just ecstatic to get an appointment!) My appointment was at 8 and I left after 9. Staff was still so friendly and helpful as I checked out, not at all acting inconvenienced or hurried. Thanks for a great experience! read more

I went here two times, each time I get different color from what I really want, at first time I want a bright red but I got a dark red barely I can saw it, and the second time I want to get a blonde hair, the stylist said I can't give the blonde color that you want I'll give you only highlight but what highlight I got it's terrible!!!!!!! Hardly I can see the color !!!! I highly don't recommend it Keep your money for better salon please read more

Salon Nefisa has been my place for haircuts for several years. I always get top-notch treatment there, from a great welcome by name at the door to great conversation in the chair and, of course, a great haircut. I'm an extremely busy guy with a chaotic schedule. Their text appointment reminders keep me notified of my appointments and when I can't make it at my scheduled time, the staff always does their best to work me in. read more

Monica was awesome! Wasvery patient with us as we didn't exactly know what we wanted and I let my 9 year old make most of the decisions. We will continue to go back to her. read more

Salon Nefisa - Monica is awesome! My daughter is so happy! - Hair Salons Near Me - Columbia, Missouri

If you're looking to treat yourself and get a mani/pedi, I highly recommend booking an appointment with Sally Clayton! She is a fabulous nail technician and makes you feel so comfortable, even during your first visit! I am not from the area but I hope to be back so I can get pampered by her again! My color looks great and my cuticles have never looked better! Thanks Sally! read more

Hannah has been doing my blonde for years now and she is AMAZING!! She's so amazing with blondes she knows exactly what I want definitely my forever hair stylist read more

To preface, I acknowledge that every stylist differs and this review is not to bash Salon Nefisa. I'm unsure if other stylists are like this or not, but I want to share my opinion of my past 2 experiences with their stylist, Maddie. Again, this is my personal experience and may differ from your expectations/experiences. I usually get a costly balayage 1-2x/year and once a month, I'll redo my roots with box dye. I cannot afford anything more than that and it works for me! When she first touched my hair, she told me how dry and damaged it was. I chuckled and acknowledged that it could be worked on a little bit. She asked me what products I use, and I said drug store shampoo. She then lectured me on the damage it brings and how much better Redken (the brand Salon Nefisa endorses) products are. I am always aware of this and choose to use drug store products because they're less expensive obviously. Throughout both appointments, she continued to lecture me on not using high-end products and using box dye. It felt more like a confrontation than a relaxing time at the salon. I do NOT pay to be lectured. I AM aware it is her obligation to educate me about my hair, but she can do it without a condescending demeanor. Then she said I HAD to purchase a keratin treatment that added to my overall balayage cost. She said would not do the balayage without a costly keratin treatment. Like WHAT? I will not ever see her again. I may see another stylist, but most likely, I will steer clear of Salon Nefisa. read more

This is the best salon in Columbia. I've lived in Columbia for 25 years and have not had an experience near as wonderful as I have had at Salon Nefisa. I was married this past August and thank goodness for Salon Nefisa and my stylist, Amanda! Not only for my big day, but also for the 18 months leading up to that. Amanda made sure that my hair would look its BEST on my day. Amanda timed my visits and tried everything I might like. She completely catered to my every need. On my big day, Amanda traveled to Hermann, Missouri to my venue, and did hair until all of my bridal party and I looked perfect (she was thrown 3 extra heads to do, by the way). Thank you, Salon Nefisa, for being wonderful! I couldn't be happier with you and my hair couldn't look better read more

Shawnee is so knowledgeable and teaches me something new about my hair every time I'm in the salon.

Omg AMAAAAAZZZINNNG job Jordan thanks for doing my keratin treatment and my awesome bangs I love it so much you all are awesome .. my hubby compliment my hair he said it's beautiful it's been awhile since I felt this good with my hair. Sherri also did a good job cutting my hair last yr . This is a must go Salon you'll never regret getting your hair or anything done they're all professional . I had a trauma with hairstylist since what happened to me in California but when I tried Salon Nefisa they proved to me that with them I don't have to worry about my hair .. thanks again see you next month Jordan for my hair color read more

Amanda did an amazing job! it was my first time getting a balayage and she made me feel super comfortable the whole time. 10/10 job! all the staff there was also super sweet and Salon Nefisa felt especially safe during Covid-19. read more

Maddie Davis & Madison Davis were both great! Madison gave me a great pedicure & Maddie did a wonderful job with my haircut & color. Maddie explained everything as she went along & did a great consultation with me in what I was wanting. After the color, cut & styling - she went thru the products she used & recommended to keep my color from fading & talked with me about the next visit & what would be needed. A great experience! And I love my pedicure & my hair! read more