I usually don't get massages at hotel spas since they are overpriced and treatments are just ok. However, I was suffering for migraine and shoulder pain 2 days in a row that I was desperate for a massage. To my surprise, Kim did a wonderful job getting rid of my knots! Pressure was perfect the entire time and the lotion she used smelled yummy :) The spa itself could use a little bit more amenities than a steam room. I guess when you're in Maui...you would rather be outside sipping Mai tai by the beach than sit around inside a spa. FYI-some of their products are 20% on Mondays and ask for $15 off coupons for treatments over $100. read more

Three of us had a great experience there today. Two heavenly massages and one therapeutic massage. I highly recommend Gil for the therapeutic massage! He was excellent. read more

I booked the Heavenly Signature massage while staying at the Westin, and first impression: the venue is lovely. Nice locker space, nice showers, great steam room, citrus-infused water - all very lovely and definitely what I want in my spa experience. The therapist (whose name I can't remember) was sweet and kind, and I felt very comfortable and relaxed - we talked about pressure, my concerns, etc, and then... the massage was just okay. She focused mostly on my back, when we had talked about my legs, and by the end of my hour I felt rubbed down but unsatisfied. All in all, I paid for the atmosphere and essentially, that's all I got. read more

5 STAR massage!!! If you want to relax then Cathy is the person to see. She gave the best massage I have ever had. This Spa is nice, clean and beautiful. The atmosphere is perfect and relaxing. If you are looking to relax then this is the place just remember to book your appointment with Cathy! After I left I felt so good, man I have not felt this way in such a long time. Thank you Cathy for taking your time and also making my relaxing vacation so much more relaxing. read more

Spa Helani - Day Spas Near Me - Lahaina, Hawaii

Tory Brown was excellent. I had a lomi lomi massage and it was so relaxing. He applied just the right amount of pressure and was courteous and mindful of my massage experience. He gets 5 stars. The reason the overall review is 4 is because there is a steam room, no sauna, and 1 relaxation room. So while you get access to it all day when buying a spa service, it's small and i can think of more relaxing places to sit and read a magazine. I understand space may be limited, but adding a sauna if possible at least gives u something else besides steam. read more

Service was pretty good they even gave me some extra hair treatment when the service person failed to do it completely in the actual service room... He also takes spa finder cards from Costco so you can save a little bit of money since of course getting any kind of treatment can be rather expensive... read more

Requested female therapists for my wife and I and received two males. My wife insisted on a female for some privacy issues and had a wonderful massage. I chose to tough it out rather than insult my therapist. Not a good choice on my part. read more

Love, love LOVE this spa...... The first day I came here, I went to the spa and checked things out. I gathered the much needed particulars and headed to the room where the other gals I was doing the upcoming Maui half marathon were eagerly awaiting. Once we all combed over the menu, we went down the next day and booked our treatments for the afternoon after the marathon. What an amazing idea THAT was. I ordered a package that included a 50 minute massage followed by a 5- minute facial, then lunch. The treatments were as good as any other treatment I have received at a high end spa and so was the lunch. A massage feels fantastic after a half marathon, and a facial feels equally great after a few days of sun. Where they really scored high points with me was in their lounging area. We got into our robes about 1.5 hours prior to our treatments and this lounge was outdoors and most of it was in the shade, but there were some areas for sun. THey had these huge reclining chairs with big cushions that you sink into, that had a thin, soft blanket at the foot of each one. After the morning we had pounding that highway, both myself and my friend each grabbed one of those recliners and took in the tranquility of the warm humid air, welcomed shade, unbelievably comfortable recliners, and we hydrated a bit on water with big sweet orange slices in it. I think it was about 15 minutes before I was completely passed out. Before my treatment, a nice gal came and got me. I had two hours of pampering, and then hit the lounge again, where I again found my friend passed out again after her treatments. My second visit to the lounge after my treatments, I didn't fall asleep again, but just took in my surroundings until my lunch came. I had a choice of about 5 different lunches with my treatment. I just got a healthy salad with some chicken on it. I figured I would take advantage of the 1200 calories I burned earlier and opted out of pigging out. Thank you Spa Helani for putting me back together again. read more

At the end of our two week vacation - booked a Massage and manicure for me and my Mom. Usually resort spas are OK - but this one was OUTSTANDING ! We both have the best massage I've ever had away from home ! It was just wonderful and a nice way to end the vacation. The spa is just beautiful with even a little outdoor space you can relax in. The staff were very helpful in every way. read more

My hubby and I never before had a couples massage...so decided that on the last day of our trip to be spoiled. The massage and the location was amazing. The room was incredible, clean and open. I get massages all the time and this was one of the BEST ones ever. It was relaxing all the way. Can't believe this was our 1st time visiting Helani, as we've been to the villas 3 other times. LOVE, LOVE, LOVE this experience. read more

PROS: - Really beautiful and clean spot. My party and I (there were the three of us) were able to make a same-day appointment- they worked with our schedule for the day and were really flexible. In addition, the area is kept pristine and organized, and has a very calm and relaxing atmosphere- perfect for a spa. - The massage felt amazing. I enjoy a deep pressure massage, and that is definitely what I got. - Manicurists were very friendly, understanding, and great conversationalists. CONS: *I wish I could give a 3.5 star rating* because that's truly what I think this place deserves, but this will have to suffice. - Situation: Although they were able to flexibly work with our schedule, by the time we were "done," all services weren't completed and we they had to remove a service from our bill- we went in for a 50 minute massage, manicure, and pedicure, but never got to the manicure. What had happened was our manicurists were not informed that we had massages scheduled after/at a certain time (they were able to finish up our pedicures, but we did not get to our manicures), so we had to rush to our massage. - Pedicure: I really don't know which of the two may have been the issue here, but either our manicurists weren't trained very well or there weren't enough materials/tools to do simple designs (a friend in my party asked if she could have an ombré on her nails- nope; and then asked if she she could have a simple hello kitty on her toe nail- nope). So she settled with some cookie-cutter design and I settled with French tip. In addition, it took our manicurists almost 2 HOURS to complete a pedicure, which is ridiculous considering I only got a French tip (there was no nail polish that needed to be removed) and my friend got a simple design that I could've easily performed in well under 2 hours. - Massage: I don't normally count every little penny nor minute, but I believe my massage was shortened 5-10 minutes; I got into the massage room at 5:10 (this is just me entering, settling in, and undressing) and finished a little after 5:50 maybe.. NOT 50 minutes. Like I said, I don't normally count every little thing, but if I am paying over $200 on a massage, I would hope to get my money's worth. read more

The best massage therapist in Maui is here and that is Gilbert McCrary!" If you want to have the best massage of your lifetime you need to come to the Helani Spa at the Westin Kaanapali Ocean Resort villas and see Gil McCrary. Gil is hands down the best! You will leave feeling so great after you let Gil work on you. In fact you will walk so well after he is done and feel like you are floating! He is truly a gem and is an expert in his work. I make it a priority to see him more than once when I come because I know I will be well taken care of in the hands of Gil. So do yourself a favor and make sure to come see Gil when you come to Maui. I can assure you that you will have no regrets! read more

I have had a lot of massages and this was by far the worst for the price. I had a massage and facial and I am beyond upset I paid almost $500 for the services. I would like a refund. I told the massage therapist to focus on my shoulders. He started with my lower back and I thought he would get there and then all of a sudden my massage was over. I didn't feel relaxed and didn't enjoy at all. The facial messed up my skin and I now have a bunch of little bumps everywhere. I think the products used were not good. Again I am beyond disappointed in this experience and will NOT be back. I do not recommend to anyone. The $35 - 70 min massages I get at home blow this place out of the water. Save your time and money.. read more

I booked a facial and massage for myself and my mother a feed days ago. However, this spa is actually quite disappointing on many levels but the therapists/esthetician's are wonderful. The woman at the check in/out desk spoke with a soft "customer service voice" but she was not welcoming or friendly at all. It was almost as if she refused to make eye contact with both myself and my mother as we arrived. While the facilities are clean, the atmosphere leaves a lot to be desired. The decor and music does not reflect the fact that you are indeed in Hawaii. I would have much preferred relaxing ukulele music over the dull elevator style music that played on a constant loop. The staff's uniforms were also dull and drab, would it kill to reflect the style and esthetic of the islands? Both my mothers and my massage therapist and esthetician however were both wonderful professionals who really got us relaxed despite the disappointing environment. However when we checked out all their good work was nearly ruined by the rude receptionist (who was the same person who checked us in). My mother and I purchased masks to take home which were given to us by our estheticians. My mom managed to misplace hers somewhere between the treatment room and the check out. When she noticed and told the front desk lady she simply said, "you can go back in and look for it." After my mother went back and very nice attendant helped her search high and low, but she could not find it. However the attendant said, "you can just get another one from up front, no worries." However when my mother came back the receptionist said, "too bad, I can call you if we find it." Never did she offer to simply give my mother another one. After dropping over $400 on our services what would have a simple sheet mask really cost?! All the while she never looked us in the eye, it seemed like she was annoyed by our very presence in her lobby. However when other guests came out she was very kind and courteous, the difference in her manner was clearly obvious. My mother and I were treated like low class criminals trying to steal merchandise, and it was such a sour note to end my relaxing treatments on. Not to mention I am a gold member with Marriott Bonvoy, and yet I felt so unwanted and unwelcome in that spa I couldn't imagine recommending other members to go there. In short, wonderful therapists, awful atmosphere. read more

Really enjoy the spa it is a little bit smaller than most spas I've been to but did not disappoint me. The women's lounge is nicer than many that I have been to and very relaxing. Staff was very friendly. read more

Since we're on our honeymoon, we went all out for the 110min couples massage, and it was worth every pretty penny! Luis was great and receptive to my requests. If you're looking for a "deal", this is far from the right place, but if you're looking to pamper yourself for a special occasion, it's perfect. My critique is with scheduling--they put us down for the wrong day, but at least, they squeezed us in when we showed up. read more

Troy gave the best massage I have ever had!! I have been to many spas around the world where I have received massages, and this was the best I have ever received. If you are looking for a deep tissue by someone who knows what they are doing, Troy is your guy! Best deep tissue massage. read more

The best massage ever with Linda!!! I go to a lot of spas and get a ton of massages from resorts to medical facilities that specialize in healing injures and Linda was exceptional and definitely knows the muscles and joints. I feel so relaxed and amazingly good and will definitely sleep great tonight! Melissa at the front was awesome too...super helpful with scheduling and so patient answering all my questions about the therapists and products I wanted to buy after. I will be booking my appointments for my next trip here and already booked for the remainder of my stay this time. read more

Tim gave me an amazing therapeutic massage. I highly recommend him. Afterwards, he went out of his way to give me and my 86 yo Mom a ride back to our resort at Westin Nanea so she wouldn't have to walk so far. Great service! read more

Pros: clean, good service, good massage Cons: overpriced for the amenities and type of service, only has a steam sauna and nothing else, the massage wasn't spectacular -- it was average I would say it matched the type of hotel and it was as expected but didn't blow me away read more

Warning not for pregnant women . I wanted to treat myself to a prenatal massage during our baby moon in Maui. This is not the place to go to for prenatal massages. There are no special equipment or tables or pillows and the masseuse was clearly not trained for it. The prices I saw online are not reflective of the current pricing. I spent 200 for a facial which was relaxing but not therapeutic. She was nice. I had to lay on my back for the entire session which pregnant women are supposed to minimize but we were able to manipulate the chair as not to stress the back. It was relaxing and comfortable. I also spent 100 for a 25 minute prenatal massage who had no expertise in massage for pregnant women. He assumed that it was mostly neck and feet. No I told him I have back pain. He then asked if I wanted to lie on my belly or side. A 6 month pregnant person can't get a back massage while lying on her belly. I think the staff is great and professional, the facilities are nice but cold but until there is more training on the staff and better equipment for prenatal massages I don't think you should offer it to pregnant moms to receive a prenatal massage when you aren't able to deliver a different type of service. With $60 due to a mandatory service charge for a total of $360 the prices were steep for a service that I was unsatisfied with. The last prenatal massage I had was amazing and I was floating for days. I think I will try someone else locally as the pain continues to increase during my last trimester. read more

My friends and I were looking for a last minute spa day for five and decided to go with Spa Helani due the price and their availability. I've had spa treatments done at several other places, including hotels, and in comparison Spa Helani was disappointing. The lounge to hang out in before your treatment was a little underwhelming. There were 4 of us gals getting treatments done and we practically filled up the whole relaxation room. The way the lounge was set up it felt more like a social area rather than one to truly sit back and relax in, due to the limited privacy of the chairs and brightness of the room. Spa Helani does have a larger, outdoor lounge area which is co-ed so that is at least convenient if you're going with your significant other. My friends and I got varying treatments and we all had mixed reviews. - I had their "pregnancy massage" and I totally agree with another reviewer that this is by far not their speciality. The table and pillow set up they had for massage was comfy (I was 20 weeks preggers at the time) but aside from that I found this massage no different then a regular massage. I know that there are some areas a masseuse should avoid on a pregnant woman, yet the lady doing my massage didn't seem to know that. Plus, at the end of my massage she was recommending relaxing in a hot tub to unwind?! She definitely did not seem to have any knowledge about pregnant women when it comes to spa treatments. - In contrast, my 3 (non-pregnant) friends had massages: one said their massage was good and relaxing (she had a male masseuse) while our other friends had a couple's massage and felt their massage was a little weak and not relaxing enough. Our other friend received a facial and it was just okay, not anything special or extraordinary about it. We all enjoyed our spa day, in large part due to the super friendly staff, and we did leave feeling refreshed (which I think was more due to the fact we were on vacation in paradise) but the next time I'm in Maui (preggers or not) I think I'll be going elsewhere for a spa day. TIP: If you're staying at the Honua Kai Resport they'll give you a 10% discount because they are neighboring hotels. read more

Absolutely loved our experience at Spa Helani! We had a couples massage. The spa is clean, beautiful and so peaceful. The staff was friendly and our massage therapists were great. It was a wonderful experience! read more

Amazing! The best massage I have ever had. I got the therapeutic 80 minute and it was worth it.

I had an incredible 80 minute massage by Tim. He did an outstanding job in listening to my needs and concerns. My biggest concern is always my allergies to eucalyptus and avocado. Both the SPA receptionist and Tim discussed with me my allergies and choose massage oils accordingly. I highly recommend both the Spa & Tim. read more

Beautiful, clean and comfortable.. I came in with a back issue and left pain free! Vince worked magic on my back and pinpointed the issue immediately.highly recommended read more

I just finished a 50 min therapeutic massage with Brad. It was wonderful. The pressure was perfect and the only words exchanged were by him asking about the pressure. I don't like to talk during a massage. I'm sure he would have, but not my thing. The vanilla pineapple spa water was really refreshing. The shampoo and body wash also had a yummy smell. I definitely recommend Brad. read more

Decided to treat myself to a massage this time. It was my first massage ever, and it didn't disappoint. Emily was very nice and professional and made sure I was comfortable with the temperature and pressure knowing I was a newbie. She quickly figured out my entire left side is whacked out. Could tell she was trying hard to work out the knots, kinks and whatever else was going on with the left side. Appreciate the suggestions she gave for getting realigned. No soreness next day. Overall, it was a great experience. Would go back for more next visit to Maui. Hopefully body will be in better condition then. read more

Day 9 of 10 in Maui and my skin was so dry. Staying in Honua Kai which is a lovely resort in Kaanapali with its own spa BUT...recalling how magical my spa treatment was at Spa Helani at the Westin last year and didn't want to risk it. I called Spa Helani again and boy am I glad I did. Ask for Trinity. Her hands are magic. I have regular facials at home and can easily say she is one of the best. The only complaint I have is with the relaxing room that you are welcome to sit in before and/or after your treatment. It is a lovely room and I brought my book but by 5 minutes in, I was ready to rip my hair out. The walls are not sound proof and the hotel pool door is directly behind the lounge chairs so all you hear is the door squeaking and slamming shut. See you next visit, Trinity. read more

My husband and I both had the Polynesian ritual spa treatment at Spa Helani. It was awesome!! Thank you Troy Tardiville LMT for the best body scrub and massage session!! read more

Wonderful valentines day couples massage. Rejuvenating essential oils and a complimentary glass of champagne. After the massage we sat on the outdoor lanai and enjoyed our champagne, and then relaxed in the steam room. The eucalyptus in the steam was great for my sinuses. Now the only choice remaining is to relax some more, or head out to snorkel. read more

My wife and I did a couples massage for 80 minutes and it was really relaxing...I have never really been the spa type but figured it would be a nice getaway for my wife and I to spend away from the kids for the trip. Would go back even if we don't stay at the Westin Again. read more

The last experience I had here was not my favorite- this time on short notice my husband called and booked me a Massage- I was fortunate enough to be fit it the next 1/2 hr and had Shannon for a massage therapist. My shoulder was very agitated and she did a wonderful amazing job working through it so I am now feeling so much better! I am very excited we have a couple massage booked on Saturday! read more

What a terrific world-class spa! I love the Kaanapali Ocean Resort Villas, and its even better because this spa is on premises. Beautiful lanai to just relax before and/or after my massage, and the steam room was perfect. The service was excellent, and my masseuse really worked the kinks out! read more

Had an amazing Lomi lomi massage with Shelby. I'd say it was the best massage I've ever had!! Can't recommend highly enough.

I just had the best lomi lomi massage and oxygen facial here. Both ladies who did my facial and massage were amazing. I was skeptical at first when I read some of the reviews but my experience was fantastic and definitely a plus after a few days here in Maui :) totally helped and was worth it. read more

I have visited Spa Helani many times, and I am never disappointed. Each time I have had a different massage therapist, and they all have been wonderful! I want to give a huge thank you to Arlene, the spa attendant. She has been there every single year, and she is amazing!! She is so friendly, so accomodating, and really makes the experience extra special. I plan to return each time I visit Maui. read more

Wonderful! Had an 80 minute Swedish massage here and although it's pricey, it was fantastic!!

I had a great therapeutic massage from Rob today @ Spa Helani in Westin Kaanapali Ocean Villas. I was very knotted up and in pain from long flight to Maui and travel related stress. I have long term chronic pain from shoulder injuries and surgery. Rob gave me a comfortable, therapeutic, deep tissue massage. Spa Helani is very nice and very professional. I feel 100% better. read more

Went in today with major back ache, I had Cathy and she was amazing! I walked out feeling so much better. I have even book another appointment with her in a few days! read more