I had a horrible experience there. I got a massage and in the next room, there was a baby crying continually. After 25 min, I had to stop the service as it was not relaxing. When I asked for a refund, the staff and the owner treated me like a second class citizen. Be careful if you choose to go there. My experience was definitely not relaxing. read more

Came here to celebrate my birthday with some much needed pampering and was not disappointed. Good vibes, lots of amenities, and the massage was to die for. Would definitely recommend going here read more

This spa has it all! They offer packages and treatments for manicures and pedicures, massage, hair removal and best of all thermal baths. The spa itself is very clean although the ceilings show it's age; it has a great zen feel with its low lighting, peaceful decor and soft music. Locker room is small but you have all the necessities and access to a robe and towels. The staff is always super friendly, offering warm drinks while you wait between treatments, and are very professional. I mostly use this spot at lunch as it's right next door to work and always choose the same aesthetician, Tatiana, who is effective and super friendly. Prices are typical of any spa ranging at 30$ for a mani, 75$ for your massage but it's the thermal experience spa that is the most popular here, with packages starting at 25$!! read more

What a mess is this place. The staff is extremely disorganized and they are a French centric business. If you speak english it's extremely hard to communicate which I find rude as a visitor. The massage for both sessions of me and my wife were extremely average wit very inexperienced therapists. I was taken in an elevator on the third floor because "they had run out of rooms" and walked in a corridor in sleepers and rope where other businesses where. It was embarassing. I hated the experience from beginning to end and found the service rude and would never put foot in it again. Bad business. read more

I have mixed feelings about this cute little spa. Getting here was not easy. The walk from the metro is quite long but there are buses that pass by right in front of it. When I visited the spa, there were some renovations happening so we only had access to 1 thermal bath of 2. The steam room was being built at that time. They have plenty of lounge chairs and snacks to munch on including tea. I've never been to a spa where I was served so many complimentary snacks. The staff would pass by every now and then to serve you smoothie shots, chocolate and biscuits. It was a very relaxing, quiet spa which I enjoyed because it seemed so private. I did get a massage which was great. However, I felt almost bored at the spa itself. I would consider going back because there was so many renos happening then. Their washrooms/lockerroom had everything so I left happy and zen like. I don't have any complaints about the staff. read more

Best kept secret in town... for ten years running. It's clean, not too crowded and very relaxing.

This is truly a wonderful little discovery that my husband and I made. I have great benefits with my job and it permits us to go and enjoy a 60 minute massage once a month to unwind. I don't always have the same massage therapist each time but every one of them has been outstanding. It is a very relaxing ambiance with fresh fruit, chocolate and tea as well as super comfy robes that make you feel very relaxed and at ease. The whole experience drifts you into a serene atmosphere that re-charges you. I recommend this spa to everyone and anyone who is in need of a little TLC. From the time you walk in to the time you have to depart you are well taken care of. ***** all the way!!! read more

Amazing experience super relaxing and super clean also This place is grate to spend time and get away from stress read more

If you're ever visiting this beautiful city, then please stop by here! You'll not be disappointed for the great care they provide!

This is, by far, the best spa I've ever been to for the thermal experience. The price is right: $45 regular price, $35 from Monday to Thursday PM and a very low $25 from Monday to Thursday if you arrive before noon. Towel and bathrobe included (which says a lot, because most spas have you pay an extra 10 to 20$ for them). They'll change your towel as needed during the day. There's a very nice relaxing lounge where you can get an herbal tea, dried fruits & nuts and green apples, at no extra cost. Then, as you are experiencing the Nordic spas, an employee walks by to give you mini chocolates and mini smoothies. If you stay for a couple hours, you'll see her 2 or 3 times with these mini wonders. All in all, the best spa I've ever been to, the best service, and the other services (massages, hydro-massage baths, etc.) are amazing as well! read more

From beginning to end it was very disorganized. It took the staff there forever to tell everyone what time their appointments were. We had 7 people who bought the spa packages and it took almost an hour for the staff to sort out who's going where and at what time. I don't mind if this spa is fully in french, I understand that this is their culture and I respect that. From a customer stand point they also have to respect us and communicate with us but they were so rude to the point where it seemed like they didn't care. They never explained the rules of no talking in the jacuzzi/sauna room so it was so embarrassing when you see the employee there telling people not to talk. It felt like jail. The employee inside that room was sweeping the water on the floor but it almost seemed like her actual job was to tell people not to talk. It would have been nice if the staff explained to all of us the rules of the spa in the beginning. If i knew that we weren't allowed to speak/whisper or even mouth out the words...my friend and I would have never bothered paying for it. Seriously, you are not even allowed to whisper. So, if you don't know sign language... just don't bother going to this spa. Overall, it was a terrible experience and I do not recommend this spa to any one. Customer service rating: F read more

Very great price, and great service. The staff are so nice and make an effort to make your experience pleasant. My friend and I really enjoyed our massages. My only qualm is its a bit small and fills up fast on the weekend. I recommend going there as early as possible. read more

I went to this spa to do a full body wax and the lady was really great she did it fast I wouldn't say I didn't feel any pain but it is the kind of pain you can handle it didn't hurt so much and she did a perfect job there was no hair left and she put some kinda cream after she finished I would defiantly go there again read more

Amazing spa, been there once, and i will go for the second time this upcoming long weekend. I Definitely recommend it.

This Spa has the most interesting business practices. A day prior to my appointment, I fell ill and called the Spa to cancel so as not to infect their staff. They told me that their business policy requires that they charge me for the session since it was less than 24h notice. Fair. So I decided to show up so as not to lose my money. However, when I arrived, my practitioner refused to treat me because I was sick. Long story short, they kept my money and I did not receive a treatment. I am very disappointed with their customer service. Be wary. read more