Came to make an exchange it was fast quick and easy. I greatly appreciate the help that was…read moreoffered. I will definitely be making more visits here.

It's my only bath and body works near my home. It's a clean well stocked store. The employees are…read morenice and helpful as well. Thank you for letting me film in store today and they knew not to come up to me while I was doing it thank you. They know me by now so they know I don't need help because I get the same stuff. I usually look to my nearest employee and say they helped me anyways. But when they do come up when I do come in for new products like a different type y'all coming up to help me is very much appreciated.

The staff is friendly and helpful. They usually have some sort of special going on like buy 3 get…read more2 free or something like that. If you subscribe to the app you can get freebies just from frequent purchases. The company also sends me specials in the mail several times a year. Right now they have a Mothers Day special, buy $40 worth of products and then u can purchase a Mothers Day gift bag of $120 value for $45. There are two fragrances to choose from. One of them is butterfly --which is my current favorite scent. I bought more than one gift bag.

12.17.24 I love BBW! The candles last a long time and smell…read moregreat! The room sprays are my favorite too. I love having a great smelling house. I also use their foam soaps. I bought an automatic foam dispenser from Amazon and the two together are great! I'm already gearing up for their semi-annual sale on Dec. 26!

This location (I'm sure same at other locations too) always has friendly and welcoming staff. Very…read morenice and ready to assists and what I like the most is they don't just point and say over there. They actually take you to the area and show you what you are looking for.

First I would like to start off by giving shout out to Wendi & Vivian! There customer service is…read moreamazing! Vivian checked me out and was very kind! They shared the latest deals and updates about the BBW app. They should definitely be recognized for there amazing customer service. Plus Wendi always makes me feel so welcomed. The ambiance of this store location is very organized plus very clean! I love coming to bath and body works even more now because I'm more involved with using my coupons in the mobile app plus latest deals! Check out is not long at all. I think the best part is smelling all the lovely candles and trying the different hand soaps! At least for me that's my favorite part. There isn't private parking ,it is shared amongst other business in the shopping strip but still easy to navigate to the store. This bath and body works is my main store. I will definitely always return. Fall items drop next week. I'm so ready!!

This is one of the best B&BW I have been in - well stocked, all the latest offerings, plus some of…read morethe nicest and most helpful staff members I have ever encountered. They were so helpful in helping us sort through the best way to use our coupons and immediately approached us upon entry to see if we needed anything specific and let us know the current deals. Store is clean to boot. Certainly recommend this location, and shoutout to their management and hardworking staff! Y'all rock.

The manager sucks & he hates his job. You can tell. He doesn't really help anyone. I watched him…read moreturn away & not 3 different customers. Not a leader by any means. This is a loving community & we pride ourselves on on treating people with kindness. This guy is not a good fit. This company dropped the ball by hiring him. The African American lady working the floor was very nice. She's a bit older with a smile that can light up a room. It was so busy & he literally left her on the floor by herself to serve over 24 customers. I wish I knew her name. Today is 04/5/24 the time is 4pm. Hopefully district manager can figure out who she is & reward her.

The service at this location is absolutely amazing the mgr there was very knowledgeable and helpful…read moreto get me what I needed.

they greet you at the door they offer you a basket to put your merchandise in as your shopping and…read morethey ask if you have any questions and they're constantly checking on you to see if you need any help

This is a great location - fully stocked with all the latest scents and accessories. The associates…read morewere all very friendly and welcoming; as soon as you walked in they were on it asking you if you needed help and telling you about new arrivals.

Like... FR FR...Hand down...received some of the best customer service here with their employees. I…read moreseriously think that they thought I was a secret shopper or something because they literally took some time to help out. I got a variety of products; Candles, Wall mount refills, Body washes, hand sanitizers and Body lotions. When I placed all my items on the counter to check out, the cashier was SUPER friendly. I can't remember the last time I was so pleased swipping my card on such a large purchase (Christmas gifts for co-workers and teachers). I have no regrets, B&BW is like the Chick-Fil-A of body products!

This location in the Premium Outlets always has a sale, and although understaffed, once you do find…read morea staff person they will help you through out the buying process. They are very welcoming, and the store although high traffic they do their best to maintain. They stocking of shelves could us some work, especially midday, but that's more on the understaffing. The price point due to the sales is very good, overall, and the product knowledge is good! I was looking for specific items and they stuck with me until we found it.

Asked for help, completely ignored me and helped someone behind me. Other person at the register…read moredidn't care either.

Fast and easy visit to make an exchange on my candles and this was without a receipt. Not sure if…read moreit was the timing of my visit, but it was a visit at ease, that I rather enjoyed, maybe I shall come to this location more than the location on hwy6. Maybe this location don't get much traffic. Since they have a bit of construction near by on fm1960. The only flaw is that the inventory is not as up to par as other locations. The dupes body sprays that's a great match with Jo Malone (Salted Shorelines), which they had this scent! but was missing the J'adore by Dior dupe (Flora), which they don't received this scent at all.

Always friendly faces, helpful & willing to help with your shopping experience. Offering shopping…read morecarriers to help you buy more, LOL good marketing strategy. Love it! Always a fun special on something & the products are good for sensitive skin, smell amazing & the aromatherapy products takes you where you need to be! You can never go wrong in this store. Happy shopping!

Everything was fine ! Until it was time to pay , the cashier was super rude and had a horrible…read moreattitude. We didn't even say anything and she would have a rude tone the whole time. Her name was Bri . If you don't want to work in customer service then don't bother , it's not for you babe .

Love this smell,thanks Larry for Convincing me to try, but when I went to check out the girl…read moreJazmin was very UN PROFESSIONAL and did not speak,may I help you-nothing! And when i told her she responded with ohh...I was thinking Really and asked to speak to a manager...

Love that this store opened up close to me. Staff is so sweet and so helpful. Store is very clean…read moreand well stocked.

From the owner: For over 20 years, we've created the scents that make you smile. Whether you're shopping for…read morefragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.