Came to make an exchange it was fast quick and easy. I greatly appreciate the help that was…read moreoffered. I will definitely be making more visits here.

It's my only bath and body works near my home. It's a clean well stocked store. The employees are…read morenice and helpful as well. Thank you for letting me film in store today and they knew not to come up to me while I was doing it thank you. They know me by now so they know I don't need help because I get the same stuff. I usually look to my nearest employee and say they helped me anyways. But when they do come up when I do come in for new products like a different type y'all coming up to help me is very much appreciated.

Love the products and the layout of the facility. The Associates greet you as you enter the…read moreestablishment. The ad and client coupons are great plus the online discounts with mobile notifications are superb.

The staff is friendly and helpful. They usually have some sort of special going on like buy 3 get…read more2 free or something like that. If you subscribe to the app you can get freebies just from frequent purchases. The company also sends me specials in the mail several times a year. Right now they have a Mothers Day special, buy $40 worth of products and then u can purchase a Mothers Day gift bag of $120 value for $45. There are two fragrances to choose from. One of them is butterfly --which is my current favorite scent. I bought more than one gift bag.

This location (I'm sure same at other locations too) always has friendly and welcoming staff. Very…read morenice and ready to assists and what I like the most is they don't just point and say over there. They actually take you to the area and show you what you are looking for.

First I would like to start off by giving shout out to Wendi & Vivian! There customer service is…read moreamazing! Vivian checked me out and was very kind! They shared the latest deals and updates about the BBW app. They should definitely be recognized for there amazing customer service. Plus Wendi always makes me feel so welcomed. The ambiance of this store location is very organized plus very clean! I love coming to bath and body works even more now because I'm more involved with using my coupons in the mobile app plus latest deals! Check out is not long at all. I think the best part is smelling all the lovely candles and trying the different hand soaps! At least for me that's my favorite part. There isn't private parking ,it is shared amongst other business in the shopping strip but still easy to navigate to the store. This bath and body works is my main store. I will definitely always return. Fall items drop next week. I'm so ready!!

This is one of the best B&BW I have been in - well stocked, all the latest offerings, plus some of…read morethe nicest and most helpful staff members I have ever encountered. They were so helpful in helping us sort through the best way to use our coupons and immediately approached us upon entry to see if we needed anything specific and let us know the current deals. Store is clean to boot. Certainly recommend this location, and shoutout to their management and hardworking staff! Y'all rock.

I walked out with 5 items and $75.00 later. How crazy is that?!?! These weren't even the "Aroma…read moreTherapy" line. The sign says, "Buy 3 get 2 Free". They ring everything up, then discount a percentage off each item, kind of like creative financing in the 80's. They do it this way because each item has to get taxed. If they did it the other way there wouldn't be taxes. So you are still responsible for paying tax on each item, no free bath wash. Even when I've received coupons and used them, I've still ended up leaving there with a huge chunk of change out of my wallet, wondering "how" I received a "discount". It would be well worth it if they carried my favorites continuously, but no. Whenever my previous purchase runs out and I have to go buy a new set of body wash, lotion and spritz, they have totally changed the label or do not carry it in that formula any longer. So I end up wandering the store dodging the high pressure sales ladies on the floor, looking for something previously comparable. Ugh! Very frustrating. They do have a whole new expanded store, but if I end up staying there too long, the combined smells nauseate me. I will try going back in at a later time when the sting has worn off my wallet. Oh, I forgot to mention their candles. They do have a pretty dope section of wonderfully fragranced candles, to match the whole layering of body wash, body lotion and body spritz. My previous two stars is now three because I do like the car visor biscuits that leave your car smelling great.

The service at this location is absolutely amazing the mgr there was very knowledgeable and helpful…read moreto get me what I needed.

fan of Bath&Body Works. Visited location yesterday due to being in the area…read more Greeted by two women with big smiles. The only issue I have is the candles and wallflowers not being as concentrated as they were in the past. Otherwise it's always a pleasant experience

Like... FR FR...Hand down...received some of the best customer service here with their employees. I…read moreseriously think that they thought I was a secret shopper or something because they literally took some time to help out. I got a variety of products; Candles, Wall mount refills, Body washes, hand sanitizers and Body lotions. When I placed all my items on the counter to check out, the cashier was SUPER friendly. I can't remember the last time I was so pleased swipping my card on such a large purchase (Christmas gifts for co-workers and teachers). I have no regrets, B&BW is like the Chick-Fil-A of body products!

The 2 managers One was a black lady and the other Hispanic…read more(time 4:30 pm/Thursday 9-17) No help what so ever!! Usually when you go into one of your stores, they are very friendly But at this one. I would never come back, no help. Whatsoever.... And they're managers, when I told the hispanic lady, how I felt she had a slight smile. And then she went back in the back, I guess her office!! If it wasn't for the cashier which was very nice.. I would have put my items back but what I did do was stop shopping and I finish the rest of my shopping at the copper field bath and body. They would never get my business again....... trust me! the one reason why I had to put one star is because of the cashier and this thing makes you put at least one......

This location in the Premium Outlets always has a sale, and although understaffed, once you do find…read morea staff person they will help you through out the buying process. They are very welcoming, and the store although high traffic they do their best to maintain. They stocking of shelves could us some work, especially midday, but that's more on the understaffing. The price point due to the sales is very good, overall, and the product knowledge is good! I was looking for specific items and they stuck with me until we found it.

Asked for help, completely ignored me and helped someone behind me. Other person at the register…read moredidn't care either.

Fast and easy visit to make an exchange on my candles and this was without a receipt. Not sure if…read moreit was the timing of my visit, but it was a visit at ease, that I rather enjoyed, maybe I shall come to this location more than the location on hwy6. Maybe this location don't get much traffic. Since they have a bit of construction near by on fm1960. The only flaw is that the inventory is not as up to par as other locations. The dupes body sprays that's a great match with Jo Malone (Salted Shorelines), which they had this scent! but was missing the J'adore by Dior dupe (Flora), which they don't received this scent at all.

Always friendly faces, helpful & willing to help with your shopping experience. Offering shopping…read morecarriers to help you buy more, LOL good marketing strategy. Love it! Always a fun special on something & the products are good for sensitive skin, smell amazing & the aromatherapy products takes you where you need to be! You can never go wrong in this store. Happy shopping!

Everything was fine ! Until it was time to pay , the cashier was super rude and had a horrible…read moreattitude. We didn't even say anything and she would have a rude tone the whole time. Her name was Bri . If you don't want to work in customer service then don't bother , it's not for you babe .

Love this smell,thanks Larry for Convincing me to try, but when I went to check out the girl…read moreJazmin was very UN PROFESSIONAL and did not speak,may I help you-nothing! And when i told her she responded with ohh...I was thinking Really and asked to speak to a manager...

Love that this store opened up close to me. Staff is so sweet and so helpful. Store is very clean…read moreand well stocked.

The man who works at this location is either unknowledgeable or makes rules for the store up as he…read moregoes, possibly according to racially profiling others and deciding who he would like to give a hard time. He has some serious power struggles going on and acts like he owns the store! lol I have been a customer of bath and body works way too long for him to try to make new rules up that I know aren't true. I will go where the people are pleasant and actually HELPFUL!