Good atmosphere, great selection, knowledgeable & helpful employees. I know I can find what I need…read morehere. If they don't have it in stock, they're quick to order or direct me to a place that has what I'm looking for. If I ever have a problem with equipment, this is where I go for repair advice or replacement. Love this place and won't shop anywhere else.

The Black Friday opening was a complete mess, the Advertisement flyer was misleading and the…read moreManager cared not when asked about it. The young employee allowed 4 people who stayed in their car ahead of everyone while 30+ rest of us sat or stood in line like expected. What the hell was that about? Literally everyone in line was speaking up and rightfully upset primarily because your position in line determined your discount %. Well these 4 kids who got to cut in front of everybody took myself and 2 family members out of the 90% off(I'll come back to this) discount for being the first 10 people. So I was pissed AND the employee didn't address this to anyone, he literally ignored us all regarding this matter when he came out to hand tickets out. I finally get into the store after standing/sitting outside for 2.5hrs(I mention this to further emphasize those 4 kids just chilling in their car) now I'm in the 75% off bracket. Now I am being told that the discount only applies to a separate purchase after a qualifying $50 or more 1st purchase. This was NOT how the advertisement was worded or indicated, it clearly said discount only applies to the purchase of 1 item $50 or more. Manager simply said "Nope," nothing more. So myself and 2 other customers who were going to spend their own money(the 2 family members) promptly turned around and left. All 3 of us were there to buy new device kits and expensive CBD juice, we weren't just trying to get 90% off on the minimum $50 and take advantage. However, the Manager didn't get that far enough with me nor did her care enough to ask if there was anything he could do.

Great experience and will be a repeat customer!! Yousuf was…read morehelpful and knowledgeable when talking to me about getting a nose piercing redone. Quality work, great atmosphere, tonss of items to choose from, and they have awesome music! Global Chaos is definitely worth heading into to get your piercings done!

I have been a customer of this establishment for 3+ years now and great service with owner Usif…read more However tonight was a nightmare. Employee Nikki/nicole he/she was so disrespectful and willing to throw any ugly comments he/she had all because I have a Louis Vuitton bag and I can clearly afford the up price instead of the regular price which he showed was $20 and I was confused he upsold it for $30. then when I asked him/her to call the owner they pretended too then proceeded with dishonesty and when I was walking out he/she caused a huge seen. Luckily he walked away in one piece being the evil person he was . This shop is not recommended if employees treat customers as prices due to their purse or something they wear to over charge them and then continue with a scene. I was called fat which Im clearly not but the he/she was an absolutely a childish asshole and needs to be fired or I will make it my personal hobby to make sure I make it known to never trust this to ever give service too!

BC Smoke Shop (both their 1960 and Westheimer locations) are the only smoke shops I go to in…read moreHouston. Every time I walk in, the staff are always extremely polite and professional! They know when to back off if you just want to browse and look around, but they're there right away if you need help looking at something up close, or have any questions about the glass. They're extremely knowledgeable too! For most of their nicer pieces they'll be able to answer questions about where it's from too. One nice touch is that they'll give out free lighters--even if you don't buy anything! Just ask and they'll be more than happy to help you out. Though I have not purchased any hookah or e-cig products at BC, if the quality is anything like their other products it's sure to be fantastic and they'll help you out every step of the way with picking out whatever parts you may need. Their store is extremely clean, neat and nice smelling as well. I have been to shops that were VERY sketchy/dirty/grungy, but not at BC! Everything is always neatly organized and makes you feel that you're in a really professional store that cares about its customers. Every time I go to another smoke shop thinking that "oh, maybe this shop will be okay," I always leave disappointed because I have never found a shop that has ever come close to the attentiveness, cleanliness, and professionalism I get at BC. HIGHLY recommended.

The gent here was one of the kindest and most helpful people I've had the pleasure of encountering…read morein a good long while. I hadn't been to BC since high school but it's clear there's a reason it's still around. Best shop in Houston. Great customer service. 10/10 would recommend.

So luckily I went BEFORE I saw the reviews here or I probably would have missed out. They were…read morefriendly and helpful. I've been using pods for years and with the changes in laws was not wanting to go back to smoking. Walked me through options and helped me set up my vape. I can call and if my flavor isn't in stock (only happened once) they will order it or transfer it from their other store. I didn't see a pool table or an xBox so not quite sure what was going on 2 years ago but definitely worth a shot. They know their stuff.

If I could give zero stars, I would. I walked in to a girl on the couch just watching tv with a dog…read more(I love dogs, but weird for a vape shop?). I started asking for a pen and he was extremely rude and acted like I had no idea what I was talking about. He then said "the cheapest I have of that" like I couldn't afford more. His cheapest was 19.95! I have had a 5$ one that was the quality of the one he gave me. I then go home to just have it not compatible with any charger, including the one it came with. It won't charge. Went looking for a receipt but realized he had rushed me out so fast that since I paid with cash, I received none. I didn't even realize since I was so uncomfortable with how he was acting. Also- they have one tiny section of CBD... they shouldn't have that in there name haha! Extremely unprofessional and abnormally large place for the smallllll amount of product they have. Rough shop- not recommended!

Super nice staff, bought a vape last week off their recommendations and I loved it. Would go back…read moreagain and I probably will!

First time the shop, and Daniel was knowledgeable and helpful. The store is small but has a lot of…read moredifferent varieties to choose what items you need / want. Definitely going back.

The lady working there is rad..very nice shop. Been going for years. They are crackinh down on…read morestuff in Houston.. good thing I live in Willis

Paula was amazing helped me out and knew great info. Stop here for all needs when it comes to a…read moresmoke shop

Very friendly and professional. I will definitely be back. The prices were very reasonable. The bud…read moreis also great quality. The shop was very clean as well.

Good products and Great prices…read more Staff are extremely kind and knowledgeable as well. Selection is also surprisingly vast.

Had everything I was looking and the staff was helpful. Fair prices on the glass wear and a big…read moreselection. Cool place, I'll be back.

Selection good. Staff nice. Please test your electronic products before you buy. If equipment is…read moredefective it's the manufacturers responsibility to replace it, and honor the warranty