Great time to pick up some great smelling gifts for my office and friends…read more 75 % sale now.

I don't spend a lot of time going to Bath & Body Works, but my niece had a coupon for the shop and…read moreI'm was trying to be a better uncle than I am anything else. I learned a couple things: 1. Jacob is way, way too good at his job. I don't want to say the man is wasted here, because maybe this is just his calling, but he is so very friendly and helpful and knowledgable about everything this store has, from stock to specials to scents...my wife, niece and I all came to the same conclusion that Jacob should become all of our best friend immediately. 2. They have everything you could possibly want that smells nice. Hand sanitizer, soaps, body washes, lotions, candles, plugins, scrubs...if you want to smell good, this is your spot. 3. They also have a deal on it. No matter what it is, it's cheaper than you think.

*************SUPERB CUSTOMER SERVICE****************…read more This team of individuals at this location DELIGHTFUL, COURTEOUS, FRIENDLY AND GENTLE. They are led by an amazing manager. It was such a splendid service moment in time that I really don't know where to begin. I sat in car for a minute contemplating on what I wanted to buy, prepare my BBW app (Horrible service and WIFI we all know so Well once you reach any register) and also have a list ready. Well as I begin walking to the door, I was being nosey watching a couple leave PETS SMART training their dog in the parking lot. As I walked in , there was an associate who appeared to be trained at CHICK FIL A (SHANEKA), who greeted me with a smile, bubbly attitude, basket in hand and already showcasing the new scents samples. FREE SMELLS EVERYONE!!!! CHILE SHE ALMOST MADE ME BUY THE WHOLE STORE. She was knowledgeable, courteous, kind, sweet and mostly exemplified patience. She showcased patience by offering several scents while making the best decision. Then I called my boyfriend on FACETIME to ask if he needed any more scents and he of course he needed more (WHY DID I OFFER). She politely listen to all his request, offered him to try new scents, and of course encouraged him to buy the whole store also. We were able to find all of his request except one item which I was able to locate at another store, then I proceeded to find my items. As I was shopping I overheard her talking to another guest in the store and you could tell he was not having a pleasant day. I heard her offer him encouragement, assist with his shopping and before he left he was smiling and thanked her for cheering him up. BBW has a true gem with SHANEKA Then I was greeted by the most amazing manager MONICA!!!!! Oh my goodness on what planet was she found. This lady is the epitome of how you lead a team of individuals. She not only leads by example but she assist wherever is needed. I almost did not know she was the manager because she fit in with everyone working and assisting guest. Then I proceed to the register and was greeted by VALERIE and APRIL (New Associate). Two of the sweetest individuals ever. VALERIE was training APRIL and they were patiently waiting as I was checking and making sure I had everything I needed. The store was giving away a free travel item yesterday which was a plus and all of my items were bagged well and I was asked if I found everything I needed before leaving. APRIL will be a great asset to this company and VALERIE needs to be the designated trainer. EVERYONE AT THIS LOCATION WAS WONDERFUL. I was unable to get everyone's name but I wanted to make sure I acknowledge the people I interacted with the most. THIS STORE IS A MODEL STORE AND THEY DESERVED TO BE RECOGNIZED. As I was preparing my review. I called the store to make sure I had everyone's name correct and spelled corrected. I was greeted by LACHEYA, LORD JESUS you can see her smile through the phone. She spoke so eloquently and poised. Her manners were impeccable, stating " YES MAAM" with every remark I made. NOW CORPORATE I KNOW YOU CANNOT BELIEVE I WAS NOT COERCED, BUT PLEASE BELIEVE I AM A HONEST REVIEWER AND I WANT OTHERS TO EXPERIENCE WHAT WAS DISPLAYED TO ME. I AM LOOKING FORWARD TO RETURNING. Last but not least the display of items was gorgeous and store smelled amazing.

Well organized store with very friendly, helpful, and masked employees. My oldest daughter had no…read moreproblem locating what she was looking for. She also had no problem using her coupons. The family will definitely return to this store.

Seems like when I hang out with my daughter she talks me into getting something I didn't plan on…read morebuying She wanted to go in and look around and as soon as we go in a sweet young lady tells us what new scents they have I normally don't stray from my go to because they are my favs and these new scents just don't hit right The place wasn't that packed and I loved how nice neat and clean it was... Of course the customer service on point and I end up getting the body mists in my favorite scents...Thousand wishes and Champagne Toast...and of course my broke best friend got sweet pea and Japanese blossom Check out was good and the lady that checked us out was very nice Overall my experience was great Going in smelling like one thing coming out smelling like a whole bunch of other scents...

The staff is really helpful. I enjoy that online pickup orders have a check in person at the front…read moreof the store so you don't need to wait in the store line for a rep. I also enjoy the store layout body vs home It makes it easy to find what you're looking for and pick up a few smell good items you didn't know you needed. I enjoy coming here for the candles and the car scents.

Such a clever woman! I found Sandra at the Holiday Market in Katy and I bought lip gloss, mood…read moresticks and soaps. Love the ingredients and the packaging. Such great names and scents...the 'Life is a Bowl of Cherries' soap scent is enchanting. I cannot wait to stop by the store and try the skin care and scrubs.

I found Sandra at the Fort Bend County Fair and decided to try a few bath bombs and soaps. The bath…read morebombs and bath truffles are so luxurious. The scents last well after the bath. After the bath my tub is clean with no left over residue. The shower steamers are so much more potent than commercial brands. I just started using the shampoo bars and I absolutely love them! My hair is soft, no residue. My scalp is clean and smooth. The makeup remover is amazing and works better than the makeup removing wipes I was using. My husband loves his Man Soaps and the beard oils. Our kids love the bath bombs. Sandra makes kids bath bombs in unicorn, dinosaurs and other shapes. We love everything!

I've always had positive experiences at this Sephora, and the staff has always been so fun and…read morehelpful, which is why this was so disappointing. I stopped by last night while waiting for our table to be called to quickly purchase an eyeliner and was turned away at the door because I had my dog with me. I work at LaCenterra and have visited many nearby stores without issue, so being refused entry before I could even step inside was embarrassing. I understand policies need to be followed, but the interaction felt abrupt and lacking the friendliness I've come to expect from this location. While I can't know the employee's intentions, the situation left me feeling as though my dog was judged based on her appearance and breed rather than her behavior. She's always well-behaved in public, which made the experience even more frustrating. I hope management can ensure customers are treated respectfully and consistently in the future.

Found this amazing store in Katy at La Cantera shops. Was…read moregreeted immediately by a friendly staff member and asked if was looking for anything in particular. Was shown where to find some hair Wow products and able to try before buy samples. Their staff is definitely the friendliest I have seen and I love the extra " yes beautiful " they say when helping you. Sometimes it is nice to hear. Would highly recommend to come to this location. Parking: Covered free Parking within walking distance

It's time to Face up to the fact that this isn't the cheapest Shop in Katy by any means…read more Located at Katy Asian town, you will find this expensive but enjoyable makeup store which is part of a chain that you'll find at a lot of H Mart stores, and it's very useful to have here and and Barbi quite likes it, but then again she usually likes these kinds of stores.

I had a really good experience at Madison Reed Color Bar in Katy and am extremely happy with how my…read morecolor turned out! My consultation with Ebony was great. I was able to explain exactly what I wanted, and she showed me two different color options so we could talk through what I liked and didn't like about each one. When I left, my color was EXACTLY what I had envisioned, which is honestly the most important thing to me when trusting someone with my hair! I also really appreciated the shampoo, conditioning, and wash-out experience with her assistant. She took her time--about 19 minutes--and it felt like an actual part of the service rather than something rushed. I did read some of the other reviews before coming in, and I can understand a few of the comments about the overall atmosphere. While Ebony and her assistant gave me an experience that absolutely made me want to come back, a few of the other staff members seemed a little less engaged and like they would rather be somewhere else. That being said, my personal experience with Ebony was wonderful. She listened, communicated with me throughout the process, and most importantly, absolutely nailed my color. I would definitely return and specifically book with Ebony again!

It was bad, I had highlighted blonde hair with dark roots and came in for a color consult and to Do…read moreeither a root touch up or all over color. my lady just disappeared at one point . I had to find the hostess and tell her my time to remove the color had come up, and she told me to go to the shampoo station. Long story short, when it was washed and dried, my roots were pinky- Iorange and the rest was blonde . Then they re did it, now the roots are still somewhat red, the rest is brown. super unhappy with the results, I had tons of chemical on my scalp for 3 hrs! and I can't believe I had to pay for that.. I am just thankful my lady, who finally reappeared consulted with someone who knew how to tame the orange .

Hello, my name is Ashley B. let's get started with the review. I ordered this perfume online and…read moredid not realize how small it was going to be. As you can see is the size of my thumb but overall I will tell you it does smell good. It smells fresh and clean and it's an every day perfume if you ask me. See you guys on the next review.

I came here for two things (normal brands) that Sephora usually has Bobbi brown and moroccan oil…read morethey don't carry either of them. Most of the shelves are empty. Go to a different Sephora save time

Clean and well organized store. Had many brands/products I personally use. My friend bought several…read moresheet masks. No complaints.

Went to Yepo Cosmetics in Katy Asia Town with my mom and sisters. We were just looking at face…read moremasks and talking/laughing, and a worker asked if we needed help. We said no thank you, but then she proceeded to follow us through literally every aisle we went to, just staring at us like we were going to steal. It was super uncomfortable and obvious. We just paid and left. Lowkey disappointing because we actually wanted to shop more, but being followed around the whole store is not it. Not okay

I've been looking for a new foundation so I went in to get some samples for foundation before I…read morecommit to one. The first girl, she didn't seem to really wanna help, but was still helpful to find the right shade and got 2 samples ready for me. I wanted to ask more and get more samples but she gave the vibe that she was done helping me. So I went off on my own to try more brands and more shades. Found a few that I liked and found a different employee to get more samples. I don't purchase anything at the time, thankful that they can get samples for me to test it out before actually buying one.

Visited this location earlier today with the intent of purchasing a new perfume and blush…read more Briana helped me with my perfume selection even though I interrupted her while cleaning. Overall, the three ladies I spoke to were friendly