I've known Lisa the longest....she is over-the-top sweet with me and my babies!!!! Melody use to work at the shop and has now returned due to AF reassignment....she has groomed my babies and has done an excellent job as well. Her positive reinforcement of love and caring is the same as Lisa's! Plus, they put necklaces (neck bands with bows and pearls on the girls and bow ties on the boys...so cute). Also, how PRETTY and CLEAN they are!!!!! One of my babies is unruly and somehow they have him so handsome and fluffy and so white when i pick them up....i really don't know how they control him. Yet, they say, they Love Him! I highly recommend Southwood Grooming. I NEVER write reviews on anything, but these girls are great! They really love our pets! xoxoxo read more