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Fort Valley, GA

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My Buddys B&D

5.0 (2 reviews)
Open • 7:00 am - 6:00 pm

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The Pet Lodge

The Pet Lodge

(10 reviews)

Best place for your pets to stay. The people who work there does a great job caring for your…read morebabies. I highly recommend them.

We boarded our pets at the Pet Lodge for 2 days/3 nights in March 2026. On the day that my husband…read morepicked up our pets, he placed the leftover food for our dog's stay on the kitchen counter. I immediately noticed a very foul odor coming from the container that had our dog's food in it. The smell was awful and I could smell it before I even opened the container!! When I opened it, the smell coming from the food was horrid! It had obviously spoiled. This was fresh chicken that my husband had cooked the day before we took our pets to the lodge. When I spoke to the manager on duty to inform her of this, she stated that she didn't know how that could have happened, but that she would talk to the staff. I told her that the food had to have been left out for a long period of time or the electricity to the refrigerator must have gone off, for the food to have gone bad that quickly. To be able to smell the rotten food without even opening the plastic container, was pretty bad. I regret that we had not taken the rotten food back to the Pet Lodge immediately to allow them an opportunity not only to smell the rotten food, but to explain to us how this could have happened in person. When our dog came in the house that day, she was not herself. She obviously didn't feel well and was not excited to see us like she usually is. This was very concerning! She continued to be very quiet and acted strange for the first 2 days after returning from The Lodge and she also had very loose/runny stools for a few days. I also found a can of cat food in our cat's belongings bag that was NOT a food that we feed our cat. Our cat is on a strict renal diet, has special food and it was made clear to the staff that he could only eat the food we brought and that he could have NO other food. He could literally get sick and go into renal failure from eating the wrong food. The manager was unable to explain how someone else's can of cat food ended up in our cat's belongings bag, and she assured us that they didn't feed him any food except what we had brought. I do not trust that! I was not satisfied with the manager's responses on that day and asked to speak to the owner. The owner called us a few days later. I would have really appreciated getting a call from her on the same day, but that didn't happen. The owner was very defensive in her tone when I told her what happened and made her aware of the rotten food that our dog had obviously been fed and of the strange cat food in our pet's belongings bag. She told me that all of their staff are trained to give fresh, refrigerated food a sniff before feeding. There is NO WAY this could have happened! Like I said, the owner was very defensive, didn't seem to care what I had to say, showed no concern for our pets and she never accepted any responsibility for what happened. She also said that the electricity had not gone off during our pets' stay and that the refrigerator was working fine. That tells me that the food was left out for a long period of time. We will NEVER take our pets back to the Pet Lodge, Fort Valley again - and I hope those who read this will make other arrangements for their pet. I have nothing to gain by writing this complaint, other than to hope that no one else's pet is taken there and given the opportunity to be treated in this neglectful, unprofessional and potentially harmful manner.

My Buddys B&D - petboarding - Updated October 2026

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