I have been very pleased with the arbors and feel safe that my loved one lives here. The staff has…read morebeen very accommodating and welcoming.

From the owner: Deciding to help a loved one transition to a senior living option is not an easy decision. We can…read morehelp you get the clarity, answers, and support needed to lessen your worries and take the next steps at The Arbors Assisted Living Community in Westfield.

My family utilized Polish Helping Hands for my elderly father for approximately 2 months. The…read moreagency was very responsive and accommodating. The office staff were very easy to deal with. Our caregiver, Henry, was excellent. He was patient, kind, and understanding. His care was exceptional. Our family is very happy with their services.

I have been dealing with this company for quite sometime. I hesitate to do a review, because I feel…read moreextremely intimidated by them. I just called the office , to leave a voicemail. The manager, or whatever her title is, picked up the phone and INSISTED that I call back on Monday. Ya know, at her convenience! What kind of company will not let you leave a voicemail?! The housekeeper that I have been working with has decided to make her own hours; so she comes barging in here, causing me to feel like my day is disrupted etc. also, she does not speak English, so I don't know how she thinks that we are communicating. We are not. This is very controlling to tell me when & how to contact them. In other words, I work for them , rather than the other way around!

If you love your family do not send them here! They are great the first week and then pretty much…read moreignore the patients after that Always short handed. Lousy activities. No maintenance on the weekend to clear a clogged toilet! Stay away!

Dr. Burke, Francis and Lisa are miracle workers. Triaged my asthma attack perfectly, got…read moremy prescriptions in at the nearest 24/7 pharmacy. Literal, life savers. Bless 'em!

I had a great experience here from start to finish. Woke up feeling ill on Thanksgiving weekend…read moreand needed to get a rapid COVID test to eliminate that possibility, since I was staying with someone immunocompromised and I was about to hop on a train back to NYC later that afternoon. This is seemingly one of, if not the only, places in the area that accept walk-in patients for COVID testing. Every other place required an appointment and couldn't take me until Mon or Tues of the following week. I called and the person on the phone was kind and told me that they were busy, but they would start taking patients again at 1:30pm and that I needed to be in the parking lot in order to be added to the queue. I arrived at 1:28 and called and sure enough they added me to the queue after I gave them some info over the phone. They quoted me 1-1.5 hr wait time, but they called me inside after about 30 minutes. The staff inside was very kind. I especially liked the nurse I saw whose upbeat demeanor made my experience that much better (I wish I remembered her name - tall, thin, brunette working Saturday 11/27). The NP was also kind and upbeat and explained to me that I did not have COVID (phew) and that I was just dehydrated and gave me some recommendations on what to do bounce back. The administrative process was seamless as well. The front desk employee handed me my paperwork on the way out and I was on my way. Overall, this is seemingly one of the best options in the area for walk-in urgent care. If I was unable to get a rapid test that day, I would have had to rearrange several aspects of my travel plans. I was very grateful to find this place, as they saved me from what could have been a potentially catastrophic situation.

Betsy was more than a relator to us. We are so grateful we found her and worked with her to buy our…read morefirst home. Through the process she became a moral support person, friend, mentor.... She helped us every step of the way in buying our first home: from visiting homes, placing a competitive offer, finding the right lawyers/inspectors/loan officers, answering questions about the area, and finally helping us at closing day! She always answered all the questions we had so considerably (even though some were super basic, I am sure). She never made us feel silly for asking, and she always had the answer to put us at ease. She was available and responded so quickly to emails and texts. She is also very detail oriented; on the day of our inspection she printed out the coupon for the inspector for us.. So beyond thoughtful. We knew she was always on our side, and helped us navigate this market during the pandemic. She is beyond professional, and inspires even us to be better at our own jobs!

I live in California and was shopping for an investment home in CT. This was to fulfill my 1031…read moreexchange - there was alot of time pressure to close on a good property - and I was doing it from a distance. Betsy was my main point of contact -- she is very responsive and knowledgable, and is a great communicator. Tom helped view properties and added his knowledge about home construction and he's also good with tech. They provided me with a Matterport (3D-walkthrough) of the home I purchased which has been so helpful in managing upgrades. They were both a pleasure to work with and plan to use them again for my next property.

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.

Rod has gone so over and above what anyone can expect a real estate agent to do, that I feel like…read morehe is a member of our family. Through a long and torturous purchasing process on a new build, Rod has been there every step of the way to provide support, knowledge and information. We truly believe if he was not our agent, this dream of owning a brand new home would never have been realized. He should be eligible for sainthood!

From the owner: Welcome to my channel! I am an accomplished Real Estate Sales Professional with a proven track…read morerecord in residential real estate listings, sales, and REOs. Specializing in Northern CT and Western Mass, I possess unparalleled knowledge of these areas. Buying or selling a home is a significant decision and a momentous milestone in people's lives. I consider it an honor to assist individuals in achieving the American dream of homeownership. My passion lies in matching clients with their ideal communities, neighborhoods, and homes as they embark on the next chapter of their lives. With a decade of dedicated service in the US Army, I bring a diverse range of experiences that I apply daily in my real estate career. I approach each transaction

Toms a great real estate agent. It was my first time…read morebuying.. He hooked me up with the mortgage guy and got the ball rolling. He was available all the time to answer questions and always ready to show me a house even on a whim.

Tom is a very nice, super helpful and professional agent…read moreEven though the time was so tight Tom did try his best to assist us My families relocate back to US at the end of August, and we need to rent house before or on the beginning of Sept We temporarily stay in Philadelphia so we need drive 4hrs to CT when we check out house and Tom understands our situation he will schedule a list of house showing for us and even when we back philly, if he have new list of rent he will go check and live facetime with us. He will also give us very good advice and information for the area. My families are so glad that we choose Tom to be our agent. We are highly recommend him to my friends and others And we want to Thanks him for all his help

My husband was there for rehab after heart surgery. This facility is amazing. The staff was…read morewonderful. He never had to wait. They were there in an instant whenever he needed anything. I wish all facilities were like this one. The entire staff was caring and courteous. They treated him like a person not just a body in a bed. Definitely a 5 star facility.

There is not much that I have to say about Mary's Meadow. I worked there on June 3-4 from 7 am-7 pm…read morein the Cloister house for my CNA clinical. This was a requirement for my CNA class, Field Experience at HCC. I loved everyone there. The CNAs, nurses, residents, everyone was so polite.