My father lived at the Reserve for 3 days. 3 Days!!! On the third day he went to the emergency…read moreroom. The next day he had a heart attack and died. The Reserve was paid 4,500 when he moved in. They now want to collect another 9 thousand dollars from his corpse. No meals. No care. No use of utilities. 9 thousand dollars from a deadman's body. This company is a committee of vultures picking at the carrion of a dead veteran. Go somewhere else!!!

Our parents have been in Memory Care at The Reserve for almost 2 years. During that time they…read morehave received kindness and attentiveness from all levels of staff. From the administration to nurses, CNA's, dining staff and cleaning staff! Their room is bright and spacious and kept clean! Medical attention is quick when needed. We get calls if there are ever concerns and updates if one of them has any issue. The daily activities are perfect for their mental level. I was visiting one day when Our Dad got up from his dining table after lunch - grabbed his walker -and said: 'I have to go join the circle in the community room now. They always have something fun to do!" Even with his dementia he knew it was a good thing!! (This actually surprised me as he was never super enthusiastic about anything when he and my Mom lived alone at home). There is always an activity they can take part in. The feel of The Reserve is quite posh compared to other facilities I checked in the area. It's very pleasant to visit. My sisters and I really recommend The Reserve to anyone looking to Place their Parent or Parents in a safe, comfortable, clean facility. We feel confident in all aspects of the Reserve. We hope my parents will enjoy many more years here!

I have worked in and with many health care communities. East Village Place is an unbelievable place…read moreto work and live. I am so fortunate to be part of this team!

Our experience with CareOne at Redstone was nothing short of wonderful. My 89 year old father…read morewas on the rehab floor, and subsequently moved to longterm care floor. From the nurses, to the CNAs, to the aides, to OT and PT........everyone was amazing. The entire staff of the facility took very loving care of Dad. Always attentive, as he was a fall risk. Always accommodating to his needs and requests. Always respectful, even when he was in his cranky moods. This once curmudgeon of a man very quickly became the sweetest, smiling, happy guy.......I attribute 100% to the staff at Redstone. The facility was very clean and well maintained. Special shout-out to the busy administrators -- Hands On Every day! What's not to love with Redstone! Dad loves it......and we, the family, do, as well. Bitsakis Family!

This place has really gone downhill prior to the pandemic. They were much better. There was a huge…read moresign over my sister's CPAP machine to help her with it at night and that did not happen and they left her in the same clothes all day and let her sleep in those clothes overnight and they ran out of One of her medicines that was critical to her recovery. She ended up back in the hospital the same day she was discharged. I really am having second thoughts about ever going back there but from what I'm hearing this is our healthcare system today. I'm not blaming the staff. They're very nice. They just don't have enough people And no one seems to really be in control over there.

Nicole and staff at Ruth's Way are incredibly supportive and helpful during a difficult time in our…read morelives of recovery. Nicole is supportive in assisting with recovery and services that might be needed to move forward. There is a community feel to the house and everyone respects on another and different stages of recovery. I'm proud to say that I was there healing when no one was there for me. I found myself again with the help of the program.

From the owner: A beautiful, homelike residence for seniors of all faiths who value their independence, but may…read moreneed assistance with day-to-day living activities. Comprehensive care is one of the wide range of life care services we offer, meaning we can transition residents into other programs or services as their needs change over time.

I have been dealing with this company for quite sometime. I hesitate to do a review, because I feel…read moreextremely intimidated by them. I just called the office , to leave a voicemail. The manager, or whatever her title is, picked up the phone and INSISTED that I call back on Monday. Ya know, at her convenience! What kind of company will not let you leave a voicemail?! The housekeeper that I have been working with has decided to make her own hours; so she comes barging in here, causing me to feel like my day is disrupted etc. also, she does not speak English, so I don't know how she thinks that we are communicating. We are not. This is very controlling to tell me when & how to contact them. In other words, I work for them , rather than the other way around!

I'm leaving a review on behalf of my father. Polish Helping Hands has been an amazing company to…read morework with. They are professional, kind, and caring. The aide, Luda, that took care of my dad was wonderful. She was willing to go above and beyond to support and help care for him. We will absolutely be using Polish Helping Hands for any of our needs in the future.

If you want a totally unethical realtor, look no further. Made excuses to delay paperwork after…read moreverbal agreement, then sold the house to someone else.

Kelsey helped us during the pandemic to find our forever home! She was easy to work with,…read moreapproachable and followed up with all our questions. Although this wasn't an easy time to purchase a home, she did her best to get us the price and property we wanted. Would recommend Kelsey to anyone looking to purchase or sell a home in western Ma.

I have been a Registered Nurse for over 30 years and I have seen many local nursing homes. ELMS is…read moreby far the best facility on many different levels. I had the unfortunate experience of placing a loved one in a facility and ELM is the only facility that would trust with my mother-in-law. From the day of admission to her passing, this facility always informed us of any changes, treated us and her with the utmost care, respect and love. Speaking from personal experience and industry experience, ELMS lived up to the beautiful exterior, interiorly with its direct care staff, and its management personal.

My sister has been in this setting for over three years. It is discussing. The nurses and aids do…read morerespond to her calls for 10-20 minutes. Other times she has been given a days woth of meds, including oxyconden. Part of what makes this a poor facility is the constant change of aids and nurses. Many times the aids come from a pool service anddon't know the patients. Heaven help the patient WHO CANNOT SPEAK FOR THEMSELVES! If I could give a 0 I would. Louise R. 5/5/2021