Estela (from Judy's Angels) has been working for me for about 6 months since I became disabled with…read morecancer & Lyme disease. She has been very reliable about coming on time twice a week and cleaning my house (vacuuming, dusting, washing floors etc) and helping with the laundry, changing the bed, sorting through papers & books (organizing) and she is very pleasant and good company. I feel I can count on her to do whatever I need and she's a quick study if I ask her to do something with which she may be unfamiliar and she learns fast. I recommend Judy's Angels to anyone who needs household help and/or personal care services. Hila Kummins, Haydenville MA

From the owner: Judy's Angels Care provides in-home health and personal care for seniors, individuals with…read moredisabilities and families in western Massachusetts. We're a small, family-owned business that offer bilingual home care and focus solely on the well-being of our clients. Our professional team of certified nursing assistants and home makers have taken a personalized approach on making our clients' needs our top priority by providing services with the kindness and knowledge learned from years of caring and experience. We are a compassionate family who truly want to make a difference in each client's life which is why our slogan is "Quality Care on Purpose" ​Our services are flexible and can be arranged for as little as a few hours a week or as many as 24 hours a day, seven days a week including holidays.

This place is terrible. I had a friend who was severely disabled and also had several serous health…read moreconditions and was medically frail. She was repeatly referred to this organization by several different providers and the hospital. They made referals for years. All of the referals were ignored and she was given the run around for several years. When her doctors tried to follow up, they were given the run around as well. She was being abused by a relative who was also the primary caretaker. More referals were made. They were told it was an emergency. They ignored the referals. They yelled at her doctors and told them they refused to provide her with services and to stop making referals for her because they will ignore them. They did ignore them. The primary care taker told them she was abusing the disabled woman. A caseworker told the abuser that it wasn't her fault! She didnt report her to protective services or call the police. The abuse continued. The disabled woman was killed. Stay away from this organization. Particulary stay away from Jessica Valentine and Diane Crespo. They should be in jail. They are responsible.

BEWARE! DO NOT SEND YOUR LOVED ONES HERE!!! If there was a minus "0" star choice, that's what…read moreMont Marie would get. All the reviews on their website are from the Administration to make them look good. The residents' care is taken care of when they are good and ready. The staff should be ashamed of the disgusting work they do. His urine bottle sits right next to his food tray all day, every day. It just sits there all day and is only emptied when I or an administrator tells them to. When my husband needs to use the bathroom, he rings his button for assistance or does anything that needs attention; be prepared to wait and then wait some more. What I find the most offensive is that I (his wife) must tell them his care requirements. A perfect example is that Mont Marie nurses, CNAs, and Aides will put him in a wheelchair with NO leg raises or footrests and leave him there most of the day. I had to tell them that his swollen legs needed to be raised. When in bed, I had to ask them to put a pillow under his feet and raise the bed's foot end, finding out that the bed doesn't raise at the foot. WHY AREN'T THEY DOING THIS WITHOUT ME HAVING TO TELL THEM? The food is disgusting and always cold. An example of breakfast is two 1/2 pieces of cold, dry toast, cold oatmeal with nothing added, 2 Tablespoons of instant eggs, and cold coffee with one creamer. They should be ashamed of themselves to serve this to the residents. Their food tray is whisked away with nothing else until the next meal. Bring your own snacks and food to serve your loved ones because nothing will be given to them until the following meal or day. They do give my husband a peanut butter and jelly sandwich on occasion; however, he has diabetes and is not supposed to have sugar. Mont Marie has not showered my husband or brushed his teeth in the 22 days of his stay. He has been sick since he arrived on Christmas Day. COVID, Norovirus/Vomiting, Diarrhea, with his legs swelling three sizes before he was sent there. Physical Therapy was non-existent until I demanded he get it. If my husband said he was tired, that was it. They brought him back to his room. Some of the staff acted appropriately, but there were the nurses I had to interact more with so appropriate nursing could occur. One particular nurse was insulting when I had and asked questions. It would take too long to explain what happened on December 29, 2024, when my husband needed a VA doctor's appointment. It's a day I want to erase from my mind. Sadly, it is seared into my brain presently. This review is only some of the examples of the horrible care my husband is receiving. I would need a book to explain everything. There was one nurse who worked in the physical therapy room. He is worth his weight in gold. His name is Gary, a retired veteran who helped me on December 29, 2024, with getting my husband into the car so he could get to the VA appointment. Even though it wasn't on his scheduled day, he did help and got him into the car on an icy, windy, windy day. There was NO SANDING OF THE SIDEWALKS. If it weren't for him, I would have never been able to take him to the VA appointment. When the Nuns of Mont Marie were in charge, Mont Marie had an excellent reputation. The building is now on their third owners who are letting the property go to ruins. It took two weeks to get the broken window in his room repaired during December 2024, with a temperature of 22 degrees and a wind chill of 12 degrees. UNACCEPTABLE! The building is now on its third owner, who is letting the property go to ruins.