Faith Care should not be in the supplying of aides/caregivers business. Their billing practices…read moreare, shall we say, questionable to say the least. Their aides - for the most part - are disrespectful ... and if you dare to say that to Faith Care, they accuse you of being disrespectful to their aides. In fact, Faith Care has/had a habit of putting the responsibility of whatever bad happening solely on their clients. Also, it appears to me that Faith Care's aides have/had more rights than their clients. When you question if you had made a duplicate payment, Faith Care will argue with you and demand you prove that you have, instead of checking their records. Because of verbal abuse at the hands of one of Faith Care's "best" aides, I switched agencies from Faith Care to an agency named CT IN HOME ASSISTANCE. Everything bad that Faith Care and their aides are, My new agency is not. Example: Totally on their own, CT IN HOME ASSISTANCE contacted me last week, and informed me that they had found a duplicate payment and would be returning it (which they have), and they told me not to pay that week's invoice because my account is/was up to date. AND REMEMBER - THEY DID IT ON THEIR OWN! Opposite of what Faith Care does. And CT IN HOME ASSISTANCE's aide? He's more respectful than the last aide from Faith Care, he knows his job better than the last aide I had from Faith Care. Bottom line? In regard to Faith Care? BUYER BEWARE.

I secured Faith Care and Companion Services for my 91-year old aunt and her 87 year old husband -…read moreboth in need of intensive care. Their desire was to remain in their home instead of a nursing home. The manager came to my aunt's house and sat with us - explaining the company's mission and philosophy. We were pleased to hire Faith Care - The caregiver they provided was incredible - personable, not under foot but completely attentive to their needs - responsible - the house was the cleanest it's been in a long time, the meals were healthy and prepared with care, reminders for medications were timely, hygiene improved dramatically....I recommend them with the highest confidence.

Nursing was always understaffed. My grandmother, in her confusion, more than once, got herself out…read moreof bed with a broken back and femur and would fall. And then sit on the floor for 30+ minutes per the "nanny cam" I put in her room. She would call 911 after her pain medications did not come as requested and scheduled per her doctor. And I, high-risk pregnant at that time, would get a call from the PD in the middle of the night. This happened more than 3-4 times. By the way, this was 2018 prior to pandemic and I live .6 miles (3 minutes in the car) away. She died alone. Not anyone on staff recognized she was fading. I saw her two days prior, but I'm no medical professional. She died alone, with not one family member there to hold her hand. Because this facility was too busy and understaffed to call anyone. It took everything in me not to scream as my family and I left after saying goodbye the morning after God took her home and away from us. I've been hospitalized for extended periods of time this past year. Have done 6 weeks in nursing home/therapy. And my answer to where I'd like to be sent? "Anywhere but Vernon Manor."

My friend is there. The food looked gross and was very small portions. The head nurse was great in…read morefront of his kids but when I went alone she was very rude. He said they don't take him to see others. He just sits in his room all day. Horrible.

I love everyone here. Stacia definitely needs to work on her people skills and " telling it like it…read moreis" is not always the best way to treat customers that are most likely ill with impairments that are life long. A little gentleness and I'm sorry goes a long way with us who are sick.

I love this place1 have been dealing with them for 8 yr's alway's kind and ready to help with any…read moreproblem. Orders are done quite quickly, and any problems as well.