My mom was very ill and needed round the clock care. She was insistent that she did not want to…read moreleave her home after a very unpleasant experience at a rehab facility. We were so blessed to have found Jim. He is a wonderful, caring, compassionate person and he spent time with us, explaining what his staff could do for my mom and he assured us that my mom would be comfortable and well taken care of. My family and I were very happy with the care that my mom received. Jim and his staff went way beyond expectation and provided all that was promised and more. The administration, nurses, and aides were kind and caring. All services provided were professional without being clinically cold. The cost of the home care was very reasonable and allowed us to keep my mom at home as long as possible. I am forever grateful to Jim and his company, Affinity Home Care for helping me fulfill my mothers wish - to be able to stay in her own home with loving care and familiar comfortable surroundings.

I hired Affinity Home Care in East Longmeadow to help our family care for our wonderful veteran…read morefather. They have proved to be caring, compassionate, and very aware of my fathers needs. My father wasn't 100 percent on board with this, now he looks forward to the visits and considers the employees his friends. It has been nothing but a GREAT experience for my father and our family. We recommend affinity Home Care to anyone. I give it TEN stars.

When you can no longer care for a loved one at home I would recommend JGS Lifecare. The took very…read moregood care of my loved one.

Amazing care for my loved one. The nurses and CNA's go above and beyond. The food however, smells…read morekinda bad. Not their fault. Really pretty location. I highly recommend.

I have been a Registered Nurse for over 30 years and I have seen many local nursing homes. ELMS is…read moreby far the best facility on many different levels. I had the unfortunate experience of placing a loved one in a facility and ELM is the only facility that would trust with my mother-in-law. From the day of admission to her passing, this facility always informed us of any changes, treated us and her with the utmost care, respect and love. Speaking from personal experience and industry experience, ELMS lived up to the beautiful exterior, interiorly with its direct care staff, and its management personal.

My sister has been in this setting for over three years. It is discussing. The nurses and aids do…read morerespond to her calls for 10-20 minutes. Other times she has been given a days woth of meds, including oxyconden. Part of what makes this a poor facility is the constant change of aids and nurses. Many times the aids come from a pool service anddon't know the patients. Heaven help the patient WHO CANNOT SPEAK FOR THEMSELVES! If I could give a 0 I would. Louise R. 5/5/2021

Reliable service. Had 24 hour care set up for my Dad who has dementia/Alzheimer's and the care…read moreproviders were good at keeping him calm and making sure they knew where he was, especially if he wandered outside. A few care providers did not do what they were supposed to do and they were quickly replaced with more reliable options. The person that schedules the care shifts (Nicole) is very reliable and was extremely patient/flexible with me even when I was irate at times.

I worked with Sina for a little bit and she was amazing! Even the clients she has were great! She's…read morean amazing boss with a growing business.