Great Place To Live! Helpful staff. Good food. Friendly and welcoming. My daughter helped move here…read moreand I'm happy she did Frank

Putting my mom in assisted living was the hardest decision I ever made, that being said it was the…read morebest decision for her. I cannot say enough about the staff at Lathrop. Every staff member treats your loved one like family, shows respect towards them and even tries to pair other residents with similar interests as them. I HIGHLY recommend this facility for your loved one. I want to thank each and every staff member for your dedication in keeping the residents smiling and happy. My mom raves about it and wouldn't want to live anywhere else.

I was with them for many, many years until I moved a distance away. The appointments were on time…read morefor the most part. Dr. Anderson was my favorite doctor who's very attentive to your situation, you didn't feel rushed. One of the nurses, Tabitha was also a favorite of mine. Any time I had asthma issues, blood clot issues, mental health, and addiction to alcohol issues they made me feel at ease and not judged.

I have seen two providers there as my primary--Silvia Galvan and Dr. Noble. Dr. Noble was great but…read moreshe left so I switched to Silvia. The only complaint I have is one of the nurses/MAs who I think is named Tabitha-tall and blonde--is super rude. Laura at the front desk can be kind of abrupt too.

I can't say enough wonderful things about Synergy! From the moment you walk through the door,…read moreyou're met with an atmosphere of genuine care, professionalism, and warmth. Every member of the team is not only incredibly knowledgeable in their field, but also incredibly friendly and approachable. You can tell they truly care about what they do and, more importantly, about the people they serve. They take the time to listen, answer questions, and make sure you feel comfortable and informed every step of the way. Their level of expertise is only matched by the kindness and respect they show their clients. It's rare to find a place that combines both skill and heart so seamlessly -- but Synergy does exactly that. If you're looking for a place where you'll be treated like more than just a number, where the people are passionate about helping others, and where excellence is just the standard, look no further. Synergy is a gem, and I'm so grateful to have had them. Thank you! Judie Derouin

Absolutely disgusted by this place. I called to set up physical therapy appointments due to a motor…read morevehicle accident and they told me they won't accept patients who have been in accidents because "they've had problems getting paid from those claims. So, unless I was willing to pay out of pocket or go through my own insurance, they couldn't help me. Clearly, they aren't patient driven, they discriminate based on your injury, and are just generally over all unhelpful. Go somewhere else, literally anywhere else, you'll be better off!!​

Worked with Gomes home care for several months for a dear close friend with illness. I found them…read moreto be always punctual willing to stay later as needed. Extremely kind to this gentleman. Very good with communication I would recommend them for anyone needing this kind of service. Thank you Ester.

We had 3 scheduled visits from this company and they only showed up for one. We have decided to…read moreuse another service.

I am 75 years old. I can get around, reasonably, in my apartment with the aid of a rollator. Away…read morefrom home I use a power wheelchair. I travel by a pre-order ADA wheelchair van services. I have a Medicare Advantage Ins. coverage for medical insurance. With my current plan I have received help from various PCA (Personal Care Attendant) organizations for approximately 14 years. For various reasons, not only have the companies that are set up by my insurance changed frequently but the PCAs change frequently, within these agencies. Currently I have coverage from a business called Soto Home Care, out of Holyoke, MA. It has been the worst operating business of it's kind that I have been involved with. It is poorly managed and pretty far away from operating 'as a professional business, nevermind as a home care facility for handicapped and elderly' that Ihave had. I understand there is a shortageof people willing to do this work and I understand that since there are other agencies that pay more than Soto Home Care, it's even harder for them to keep enough staff to have full coverage all of the time. But, in the last 2 years, the issue of coverage 100% of the time is a constant problem. And the personnel who you depend on never seem to have mastered their skills in particular positions in over the 2 years...I don't think the owner/boss has a policy and procedure manual(s) for any position in this business. If he does then nobody fallows it!! Too many mistakes in scheduling and in notifying clients of changes or problems, etc. The PCAs are allowed to request time off in less than 24 hours before they are going to be out. They offer 24 hours a day service 7 days a week, including all holidays. A PCA can request any day(s), holidays included, and nothing is denied. Many times the PCA just doesn't show up, and when I call to find out why, and not only don't get an answer, I don't get an apology, an offer to find other coverage, or even a promise to find out why that PCA hasn't shown up...etc. This happened again today. So, I called, the person couldn't answered my questions and I had to ask her to find out if the coverage was due to an emergency or whatever, and pleaded with her to get back to me, whether or not the PCA, already 20 min. late, was going to make it in soon or not. That was @ 9:50am this morning. It's now 11:14am, and I've heard nothing. . I've had enough.

Phenomenal acute care. My husband had a below knee amputation on a Friday, transferred to Bronso on…read moreWednesday, and was home a week and a half later. He is able to ambulatory with a walker and wheelchair and is ready to begin his prosthetic journey 3 weeks post op!

Went there in alternative to baystate in Springfield because of the wait. Sat there for 5 hours ,…read moreafter being seen I left with 0 improvement still in pain, my perscriptions were never even called in or filled to cvs . Didn't prescribe all the things they said they would help with, forgot about me and printing my discharge paperwork and overall felt the lack of care

My whole family (kids included) has been under the care of AFP, spearheaded by Dr. Atkinson for…read moreover 20 years. I haven't had any other PCP. The care provided at this practice is excellent and Dr Kate is truly exceptional. They following their patients with long term health conditions very well but also follow up quickly in emergencies. Office experience is not perfect but works well enough. It is obvious they care for all people regardless of race, sex, sexual orientation. I highly recommend.

My husband and I switched to this practice a few years ago and we are so glad we did. Everyone from…read morethe receptionists to the MD's to the nursing and PA staff are on top of their game and committed to providing caring family medicine. We have never had a more responsive medical team that communicates so well with each other and us. Plus there is a dog! Joan S Leverett, MA

Superb experience. The staff is amazing, the caring and professionalism are exceptional. And,…read moreafter ordering the tests I needed, they followed up and called me with results in one da6.

I have been seeing Hassen Borhot NP for the past year and a half to loose weight. I have lost a…read moretotal of 135 pounds and appreciate everything Hassen has done for me. When I arrive at the office I never have to wait more than a few minutes, the office staff is always polite, knowledgeable, and returns my calls or my messages promptly. I appreciate them guiding me through this battle.