We are extremely pleased with the work done at our home here in Arleta, so far the system has been running very smoothly. We are pleased and very happy to go solar.. the people from the company have been pleasant good customer service and very attentive to any of our questions or needs. We highly recommend this company and their service.. read more

Southwest Solar - Here's a second angle. - Solar Installation Near Me - Chatsworth, California

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I don't write reviews often, but my experience with Southwest Solar has been so frustrating that I feel obligated to warn others. During the installation of panels on my new home, their team drilled 20+ holes through my living room ceiling, which resulted in dust and debris falling directly into my living room and all over my furniture. The lack of care for my property was shocking. Their communication and professionalism have been even worse. They have shown up to my house unannounced at least four separate times, and on occasions when I wasn't home, workers entered my property anyway. On one particularly frustrating day while I was at work, they called me over 15 times back-to-back to say inspectors were at my house -- despite never scheduling the visit with me. Yet when I try to reach them, no one answers the phone or follows up. This company's operational discipline and customer respect are seriously lacking. What should have been a straightforward solar installation has turned into a stressful, messy experience. I deeply regret choosing Southwest Solar and would strongly encourage anyone considering them to proceed with extreme caution. read more

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I had solar and roof done with this company. They also did my windows flooring and some other jobs around the home. They have lots of financing options. They were patient with me at the end. I'm very pleased . read more

Southwest Solar - Solar Installation Near Me - Chatsworth, California

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This company does a lot more than just solar?I had brand new windows custom, made for spec for my condo here in Long Beach. They also provided a mold treatment for my place.And considering my age , this was a health concern , very pleased with my representative easy to communicate with. read more

Southwest Solar - Solar Installation Near Me - Chatsworth, California

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We recently bought a solar system and Southwest solar did the installation. They did NOT do it correctly the first time, nor the 2nd. The guys left trash laying around and I was so upset! We are beyond frustrated with the lack of customer care and service. We just want our solar to work properly. It still isn't. read more

Solar Panel Installation I know every situation can vary, but I would like to acknowledge the quality and professionalism of the service I received from lead man Erick & his apprentice Ray during the recent installation of my solar panels. In spite of the difficulties presented by the on & off rain, they went out of the way to answer questions and took the time to make sure the job was done well and that I was completely happy with the results. I'm looking forward to the savings that the panels can bring to my electric bill. read more

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I'm extremely happy with this company, service communication and their ability to cater to my needs. Very pleased with the HVAC system this company installed at my home in San Bernardino . read more

Southwest Solar - We really enjoy this during the hot times out here - Solar Installation Near Me - Chatsworth, California

The company came out to install solar panels and the customer service was incredible and the job was completed on time with no issues. read more

Southwest Solar - Solar - Solar Installation Near Me - Chatsworth, California

After trying hard to get them to send me a quote to expand my solar system that they did for the builder, they never provided me a quote that I requested. The person's name that I tried working with is Benjamin. Absolutely the worst customer service you will ever experience. He was very eager to send me a contract to sign but without a quote to start. I should have read the review because they are absolutely terrible. read more

This was a family decision something that we decided was the right thing to do economically Southwest solar has reached out to us even to see if we were happy, so far so good. All in all we are pleased. read more

I am so extremely pleased with the quality of work, the customer service and the communication which is key in my mind when it comes to doing any home improvement product especially SOLAR. Not only did they help me find good financing, but they answered all my questions and really provided an excellent service. Can't speak highly enough about them. I had SOLAR and roof done and a battery.. read more

Southwest Solar - SOLAR in the back of the home. With new roof. - Solar Installation Near Me - Chatsworth, California

The Southwest Solar works with Green Power Network Solar sales a Company that pretends to be part of LADWP Green Power. They sign you up to a Finance company Palmetto LightReach which has numerous BBB complaints and is not a member. NO one has said they worked for Palmetto LightReach . As [GPN] Green Power Network they made many claims about the solar roofing program that were then not included after the contract was signed. NO scheduled appointments were made they showed up. Southwest did not coordinate when they would start they just showed up when ever. SWS claims to have a sister company Southwest Roofing that prior to solar install was to replace/repair the roof; they put the wrong color roof on and used the wrong nails and did extremely poor work on the installation which caused damage to my home. On their 1st attempt at repairs it caused more damage to my home. Southwest Solar/Green Power would not provide permits for project or contractors information for who would do the repairs. Southwest and Green Power had many chances to repair and provide Contractors information but choose to threaten me with liens and no do the repairs DO NOT TRUST THEM !! read more

Southwest came and sent a crew to redo my roof. They did such an amazing job and the workers were so nice and clean. Highly recommend them read more

Southwest Solar - Roof - Solar Installation Near Me - Chatsworth, California

South west solar sent Gilbert and Sean out to assist me with a quote. They redid my roof and it looks wonder. They are such nice guys and I would recommend to anyone!! read more

Southwest Solar - Redid roof!! - Solar Installation Near Me - Chatsworth, California

We had our solar system installed through Southwest Solar last year and it's been working great ever since. It took a while for DWP to sign off on it but that wasn't SS fault. We are saving from $200 to $500 every month on electricity and their app tells tells you if your panels are working correctly and how much your system is exporting to the grid. Their service is top notch and the installers were very professional. read more

my neighbor was getting solar We saw that they did an extremely good job. We're very interested in battery MPU roof.. very excited about this investment very pleased with the process and everything that they've installed highly recommend them. read more

This is the worst company we've been waiting to get our meter for our ADU unit they've messed it up with the city the person in charge of our project Karen is no where to be found not through email nor phone so unprofessional assistant keeps saying they're "sorry" and that they'll let her know it's been months they send people to do work and you can't ask them anything because they don't know anything they will literally tell you that . What a crummy company read more

worked with Jesus to help my uncle transition to solar and I must say we were nervous at first and wasn't sure how it would help us save money but after Jesus patiently and professionally explained everything to us we decided it was well worth it. The installation was fast and professional as well. Great experience overall and if you're considering solar I'd highly recommend working with Jesus Lopez! read more

I had my backyard remodeled including a new patio cover and landscaping and it looks great! read more

Southwest Solar - The patio cover they did - Solar Installation Near Me - Chatsworth, California

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Worst customer service I've ever experienced right after signing documents to confirm installation. No one ever answers their phone. I had to go to their office in Chatsworth just to speak to someone because of an issue and I may have to do it again. The verbal promise of Nir (sales rep) of litte to no electricity bill also didn't come true. We're actually paying MORE per month now than before. The least they can do is resolve customer issues timely. Honestly felt scammed and ignored. read more

I own a home with a neighbor who has trees blocking the sunlight from my roof. I told them I couldn't buy the Solar Panels , unless they spoke to my neighbor about agreeing to trim his trees. They said they did , and all that needed to be done would be to schedule the trimming... But they said time is running out you need to complete the transaction in order to get TAX credit before the end of the year.. They assured me that the trees would be trimmed shortly .... I purchased the Solar Panels and my Sales representative SEAN does not return my calls asking about the tree trimming ..The trees HAVE NOT BEEN TRIMMED and my solar panels are barely putting out Electricity;... THEY LIED.... T H E Y L I E D ! Sham on them ! I may have to seek legal council ... read more

Southwest Solar claimed I would be saving 100% of my electric bill and that I would get a rebate or credit at the end of the year. At the two month point I called as I was not seeing an difference in my bill. They said it would take time for the system to work and that I should see it soon. So a few more months go by and I called Enphase and they said everything was functioning properly and then Call my electric company and they said everything was working fine on their end as well. So basically it seem as they completely gave me a system that isn't working to meet my previous needs much less my current needs. I called Southwest Solar and they just told me to call the finance company. Beware of this company, upon my research I also found comments from others that this company false puts positive ratings, going to try another time to reach out to them and she what run around they give me this time. read more

Southwest solar Redid my roof and it looks great. Had leaks but now it's fixed.great price professional team and excellent service all around read more

To be totally honest when we first contracted Southwest Solar we had an agent that was great 1on1 attention until he disappeared. Thought we got scammed. Thankfully upon calling the company, I was connected to Elanor and she turned everything around. She has been awesome, available via text and accommodating every step of the way! The 1on1 service is greatly appreciated, especially when it's someone like Elanor that takes pride in helping her clients! Furthermore the techs that came to reinstall, Bernal, Josue and Mainor were great. Personable, dedicated and they weathered rain with a smile and care! Thank you guys for all your hard work :) read more

Customer service. There is none. You're lucky if someone answers the phone. If they do and you ask them for information about your system, just to email it. They say ok. Nothing shows up. Also never do business with a company they are associated with; David Star Construction. These people tell you who they are, either run or chase them off with a broom! read more

I wish I never did business with South West Solar. They put a system on my house. It's not working. They won't answer my phone calls or emails. Hopefully if they see this, they will respond to me and come fix this system that they warranty. read more

It's been a year since Southwest Solar installed additional solar panels on my roof in Los Angeles. Initially the sales rep was great, super responsive and helpful. I was super excited at the promise of reducing my electricity bill to zero and repaying less than my average monthly bill to the solar loan. Not to mention the environmental impact. Southwest got the panels up on the roof in a matter of days. Unfortunately when LADWP came to inspect the meter, that's where the wheels fell off pretty badly. LADWP deemed that the mains panel could not be located at the top of some stairs and near a door, so it had to be moved. I would have thought that the Solar company might have had some insight on this had they had an experience architect on their team. Luckily Southwest agreed to move it and LADWP provided very specific details on where the mains panel had to be located in order to meet code. I soon learned that SW Solar use a 3rd party contracting company, unfortunately communication between those two was bad and the contractor installed it in the wrong place, just a few feet from where the LADWP had requested. To move it here, they cut a hole in my brand new roof and dug up my entire back patio. Which had to stay open until LADWP approved it. When Southwest sent the pics to LADWP, it was not up to code and they had to move my mains box again. All in all the whole thing took about 6 months, and much of that was due to the damage the contractors did to my home in the process. They left huge cracks in the patio, holes in the walls, and had to repaint half of my house because they spot patched in a different color. Ultimately it all got repaired but not without a lot of phone calls and emails from me. Southwest were responsive until that work was completed - albeit begrudgingly and the project manager they connected me with behaved like an absolute dick to me. It's now been year since the work began and the net energy metering bank on my electric bills have still been reading zero for the last 6 months, despite the Enphase meter showing that I'm producing a ton of solar. But now Southwest Solar are completely non-responsive. Despite promising me at the outset that my electric bill would be zero and the repayment on the solar installation loan would be less than my average monthly power bill. On top of that the loan company (Good Leap) provide absolutely no transparency into how much of the principal balance is owing so I have no clarity on what the payment schedule for loan should be. I wouldn't recommend these guys unless you're keen for a giant flipping headache, a lot of attitude and then a complete ghosting. read more

Great company quality employees everything Honestly so happy to have worked with green power and them bringing me over here read more

We were very impressed by the products and knowledgeable employees. We believe we've almost become independent of SCE!! read more

Panels were installed by Southwest via contractor that did our home repairs. Tried to get them to reconnect MySolarEdge to our home wifi so we can monitor status. No response. Just keep getting voicemail. Worst service! read more

The project started in August, I signed the contract and the next day workers were showing up at my house the next day before the three day "cooling off" period was up. to start at the beginning, I was told 5 times that someone come to the house for initial consultations 5 times I waited in vain. I was given excuses for the no shows like " our guy got in a car accident" the first time there was a no show, after waiting all day on a Sunday, no one called to say they couldn't make the appointment. The next time also a Sunday another no show, no call, this time the person had "tested positive for covid". They called again asking for another consultation, again on a Sunday another excuse for the no show. Finally on the sixth time the only person that was professional came. I was skeptical but when they offered to replace my roof I became interested. I agreed to the contract and had second thought because of all the Issues with appointments, the manager called and high pressured me to go through with it. now into the sixth month of the project still not connected to the grid. There is also an issue with workers showing up with no advanced warning. The number of times they didn't show when they said they would be here is already into double digits. Last Friday December 26, 2025 they were supposed "commission" the system, guess what? No show no call again. This has been a nightmare from beginning to... maybe the end. The only thing I can praise them on is the roofing job Gustavo and his crew did, Thank you Gustavo! read more

I had solar panels installed on my home by Southwest Solar. Project Manager Erian was awesome. He explained everything in term that we understood. The project was completed in record time and I'm very happy with the outcome. The installers were very efficient and kept the jobsite clean and organized. They were very cordial and answered all of our questions. The first company I dealt with for my solar undersized my system so I had to add this additional system and a back up battery so I could have enough solar to run my house. I highly recommend this company if you need Solar. read more

If you are in the market for solar system search NO more!!! I'm so glad I've finally contacted a straight forward business to work with! Jacob was so helpful and assisted me with understanding my electrical bill and my solar system size needed. I received other estimates that were a lot higher so I just requested a quote and was amazed how they saved me few thousands of dollars compared to the rest. This company was very professional and delivered installation quickly. I'm very happy with the system and looking forward to save money... Southwest Solar is highly recommend!!! read more

Southwest Solar - Solar Installation Near Me - Chatsworth, California

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My husband and myself are very pleased with the work Southwest Solar has done on the new house. All the workers that we encounter in person and on the phone were wonderful. Keep up the good work. read more

Southwest Solar - Panel - Solar Installation Near Me - Chatsworth, California

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Southwest diagnosed and repaired my rooftop solar system. The original installer hadn't made some wire connections properly. They then went bankrupt. System is back to working properly. Pricing was fair. read more

Great customer service, Excellent service, took care of all the issue. Project manager was very patient and took care of everything. They did the Solor system, a new roof and Patio. read more

Southwest Solar - Solar - Solar Installation Near Me - Chatsworth, California

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I installed solar panels on my roof with this company. I am really satisfied with the work process and the team. The project manager was very helpful and available for all my questions. Highly recommend them. read more

Southwest Solar - Solar panels - Solar Installation Near Me - Chatsworth, California

My home renovation contractor had solar installed by this company 2 or so years ago on my roof. It seemed to work at first, but i got higher and higher electric bills. I decided to have it checked. I first contacted Southwest Solar, and they wanted 200 plus dollars to have someone sent to look. (This was when I finally got them on the phone.) I contacted my contractor and he said he no longer uses southwest solar, as this is not the first time he's had issues with them. He sent a solar guy from a different company to take a look. It turns out, not only am I getting zero energy, but apparently, Southwest Solar installed commercial optimizers instead of the proper residential ones. They aren't compatible and it was inevitable that it would stop working. I and my contractor contacted them several times and they refuse to fix the issue. It's hard to believe a company this unscrupulous is still in business. Stay faaar away from this company. read more

It was pleasure working with SouthWest solar and Jacob especially,  great experience and super fast install. We wanted to go solar for quite a while now and I'm so happy we did! I got everything explained before we started our project,  we had lots of questions and concerns , all were professionally answered and taking into consideration. The crew was nice and clean! My first bill has arrived and my wife couldn't be happier we actually got a credit on our account with LADWP. Awesome! read more

Southwest Solar - Solar Installation Near Me - Chatsworth, California

The SW Solar team, particularly our project manager, Elinor, did an excellent job with our solar panel installation in the City of Los Angeles. Communication was timely and proactive. Elinor exhibited her deep expertise and expressed great patience with all of our questions. Her comprehensive follow-up with every detail was much appreciated. read more