Overall happy customer. Signed contract in Dec 2021 for 6.2 KW. PTO in April 2022 in Los Angeles. System generating as expected. read more

American Array Solar and Roofing - Overall happy customer. Signed contract for 6.2 kW system in Dec 2021. PTO in April 2022. System has been running as expected. - Solar Installation Near Me - Chatsworth, California

Omar installer was great and my solar installation went smooth including passing city inspection. Great job and very happy with installation and service provided by Omar and his company. read more

This is a great family owned company. I received a quote from them and their sales guy Francisco was no pressure and very informative. He taught me about the complex rates and how the battery helps. Moving forward with them and I'll update my quote once I'm installed read more

It was really hard choosing between solar companies; all of them seem to be priced very closely, and all of them have a full range of reviews from "they were awesome, everything was amazing!" down to "they burned my house down." I would say that at the end, I'm happy I went with American Array Solar and Roofing with my project; it took longer than I expected to complete and the communication was a bit spotty, but at the end of the day, I have a working solar system at the originally quoted price. To start, Anthony in sales was great, he was able to pull in everyone needed to make the initial plan. My project is bit non-standard because of my tile roof but we were able to determine that wouldn't be a problem. Things started to break down a bit during the engineering process; after the lengthy discussion I had with Anthony about my roof, including sending photos of what kind of tiles they'd need to replace the ones that inevitably break, the engineer's design that the installers showed up with was based on a standard shingled roof. The installers were pros though; they showed up several hours late but ended up finishing the panel mounting after working into the night. I'm not sure what went wrong after that (whether it was the city inspector's schedule or the installer's schedule) but I didn't hear anything for several months, and Anthony had to help me chase down an update. When the installers came for the final inspection, the city inspector pointed out they needed a second grounding rod, and while they weren't prepared for that they went to Home Depot and got that installed and approved the same day. So, in conclusion, everything ended up being installed according to the original spec and price, just taking longer than I expected. read more

American Array Solar and Roofing - Solar Installation Near Me - Chatsworth, California

Amazing Company. American Array installed Solar on two properties for me within six weeks and locked me into NEM 2.0. Anthony was the sales rep, he was clear in his communication, and pricing was best in class. The installation crew was terrific. I recommend and use American Array Solar again for my next project. read more

American Array Solar and Roofing - American Array Solar Installation - Solar Installation Near Me - Chatsworth, California

I requested about 5 quotes for a New Solar system for my single story home. I picked American Array because of their competitive price. And overall reviews on line as well as the BBB. I have been working with Nicholas since the start and he has been amazingly helpful, supportive and specially responsive to all my questions and concerns! Compared to all the other 4 Solar companies he has been the most professional. That's a winner in my books! Thanks again Nicholas! read more

If I could do it all over again I would have definitely gone with a different company. I chose them based on the fact that they were the cheapest. But as they say, you get what you pay for. It took 10 months so get my solar installed and up and running. They lost the project plan paperwork on two separate occasions which was supposed to be submitted to city. Ultimately they admitted to me how unprofessional it was on their end and gave me a small credit. They did not bother to check my electrical panel to make sure if complied with local inspection so when the time came to get final inspection, it did not pass. I had to get an upgraded panel which took another 4 months to approve, install, and complete. Had they checked the panel and seen it did not comply with local regulations, we could have upgraded it at the start of the process and not at the very end, causing months of delay. They basically tried to absolve themselves of any blame and assume you are a solar expert and should know all the ins and outs before hiring them. Please make sure your panel is good to go before they start they work, apparently they will not do this for you. Again, I only found out I needed a panel upgrade at inspection. Obviously, its not their fault I needed an upgrade but it would have been helpful for them to let me know when we first started the process. Worst of all, you will never hear from them. The communication was awful. I would have to call them and constantly badger them to get any update. I got the sense that they were very busy and had several people quitting left and right. I was constantly getting shuffled around to different representatives. The installation of the solar panels, upgrade, and the work itself was fine. But the process of getting the plans submitted and passing inspection was hell. In the fine print of the solar contract, they basically say they are not responsible for delays due to inspection failures. read more

Horrible service, no response to emails or phone calls, all they cared about is getting paid then they dropped the ball on my application with SCE, 9 months later and still no solar and paying for electricity. Worst company ever, no even the decency to apologize or offer to make up for their mistakes. Shame !!!! Not worth it zero value Stay away !!!!! read more

Signed a contract with them in November, did not have the system pass inspection until March. This company has good prices, but has bad customer service. We were initially estimated to have our system installed in Jan. I continually had to follow up on the status throughout this process. Finally, in Feb we were told the solar panel in our plans was on backorder, but we could pay extra for the next size up panel and get an install scheduled right away. The install went smoothly but ended up failing inspection. The company promised many different times to come out and fix the issue (it was a missing ground rod. Isn't this a standard part of a solar install?). They no showed or reschedule many different times. Finally several weeks later the fix was completed and reinspection passed. I think the only reason they were motivated to pass inspection is because they wouldn't get paid until it passed. We were told it would be 10-20 days after inspection that we would be notified of permission to operate. Hearing nothing from the company nearing the 20 day mark, I followed up with them. As usual, I received no response. So I called the city and was told that they did not need to issue PTO and we were cleared to turn the system on as soon as we passed initial inspection. Based on the quality of service with the install, I hope I never need to make a warranty claim because I have my doubts on whether I would even be able to get someone to come out. read more

I worked with American Array solar to install a 5 kW system on our home over the course of three months in 2022. It took a while but they were always very responsive with city permit process, inspections, ordering, etc. Anthony on the sales and customer service side was great. Adam our project manager was responsive and even fixed an issue with tilted panels in a place we didn't initially expect them to be, and overall I was very happy with their service. Now looking to expand the system and went straight back to the same company. read more

Had my project completed about a couple months ago. Very pleased with the outcome. They took care of everything and had all the permits and paperwork to get me under the nem 2.0 period. Took a little extra time to get everything started but once the okay was given the install was quick and on the morning of inspection Omar was there early to make sure everything went well. Omar was very professional, friendly, and respectful. Thanks! read more

I agreed to go with this installer because of the many five star reviews. I wrongly assumed this would be an indication of the service they would provide. That decision was a huge mistake. To begin with, after taking a hefty deposit, the installers took EIGHT MONTHS to install the system. Then once the system was finally installed, the city would not approve it. They had to go back SIX times before final approval. They demanded full payment the moment the City granted approval. To which I complied and paid in full. Since then, it's been a nightmare. The system keeps exporting energy to the grid and the batteries are never fully charged. I have called numerous times. They do NOT respond. Finally I called the manfacturer for help. After troubleshooting, the manufacturer discover the system is wired incorrectly. To date, they still have not fixed the problems. My opinion.... DO NOT trust the reviews. This company hires shoddy installers and cares nothing about its customers. read more

Awesome - Thank you to Kieran and Roxana for such an amazing experience so far. Roxana was my original contact, and contract specialist, and when I had questions on my very complicated roof (tbh), she was able to bring me to a representative and manager who knew more about the detailed process. I've been searching and researching solar for over a year , and thought I knew EXACTLY what I was looking for, and while what I wanted wasn't possible, they were able to explain why, and design a system that was going to work, with production guarantees! Panasonic panels are clearly their strong suit, and me and my husband are very comfortable with how they explained the warranties. The project management team pointed out my roof had issues that might cause future problems, but worked out a partial reroof that allowed me to still get the solar, without having to pay overprice for a whole new roof. Great combination project, realistic pricing; Very honest, and very kind team. Ask for Roxana, Kieran, or Alam! read more

I was looking for a reputable solar company that puts their customers first and I am extremely satisfied that I chose American Array. They are fast and reliable and the install was done within a day. I was looking to add solar panels as our electricity bills were very high. I asked for a quote from other solar companies and American Array stood out among them. They took their time to explain how solar works and didn't try to rush me. I had a pleasure working with them and I would highly recommend American Array to anyone considering solar. read more

Frustrating process. Guess I will pay my high electricity bill throughout the entire summer while they find somebody to update a simple panel. Here I am waiting 3 months later and project not complete. Promised callbacks with updates, but that never happens. read more

The best value for your money solar installer. Top notch equipment (REC, panasonic etc) for 25 - 35% less price than others. From initial contact to going PTO in just 2 months, including a 10 day wait from my HOA. Anthony was so helpful during the sales process, helping customize my project. Very quick to answer any questions. The installation was pretty smooth, the project manager wasn't as fast to respond as sales sometimes but they definitely got back to me after a day or two. It's understandable given the rush of customers wanting to lock in NEM2.0. One thing worth noting is that you won't get huge heads up for installation. They called me the evening before to let me know they're coming tomorrow LOL, but since I work from home it worked out for me. I saw this in other yelp comments as well for their Livermore location. Overall, I'm very satisfied with American Array and have referred them to my neighbors and friends. read more

Yesterday evening, I noticed a young man going door to door on my cameras, I immediately knew he was some sort of sales rep for ac's or solar. I knew I wasn't going to answer the door so I forgot about it. Early this morning while watching the footage from last night, I paid closer attention to him while he was at my front door because it seemed like he was antsy or something. He knocked and rang our bell and he was recording our house, probably to hit a quota or something. I can clearly see my house on his phone screen, which I don't like but I'm sure there's a logical explanation for. My issue... while he was waiting for us to come to the door, HE SPIT. I mean one of those nasty spits! It grossed me the hell out! Disgusting. He could've waited till he was off my property! So I'm out there watering down the area today but I decided not to let it go. That was gross! All on camera! I called four numbers for this company. Three went to a recorded message and one sounds like it's out of country. Do better! Talk to your sales reps. That's unacceptable! He literally could've waited till he was a few steps away from my front door. read more

This an honest review non-biased I have no ties to the company I was just shopping around for solar and I want to say by far this is the greatest customer service I have ever received Nathan Driz has been a phenomenal energy consultant he's been a great person to talk to he's really knowledgeable this is a very great company I'm just about ready to make the switch to solar and this company is the reason I will do it you can't go wrong with their pricing I think it's the best in the business and they are very kind and professional especially Nathan Driz this person just by talking to him you feel welcome and you don't feel pressured into anything this person is Great and looking forward to go solar real soon with them. read more

We just finished getting our brand new roof installed and solar system. They had the best prices but the quality of work and customer service is what stood out to us. Thank you to the whole team we highly recommend! read more